<p>We are looking for a customer-focused individual to support clients and partners with timely, accurate service in New Jersey. This position plays an important role in managing inquiries, guiding orders through completion, and helping customers feel confident in the products and services offered. The ideal candidate brings strong communication skills, sound judgment, and the ability to work collaboratively in a fast-moving environment while maintaining a positive brand experience.</p><p>Salary:</p><p>$20 - $24 / Hour</p><p>Benefits:</p><p>MDV, PTO, 401k</p><p>Responsibilities:</p><p>• Manage customer interactions across multiple service channels, including order coordination, issue resolution, shipment communication, pricing updates, confirmation notices, and post-order follow-up.</p><p>• Build strong knowledge of product lines to answer questions clearly and provide reliable guidance tailored to customer needs.</p><p>• Partner with internal teams such as sales, operations, and related departments to address concerns efficiently and deliver a seamless customer experience.</p><p>• Monitor recurring questions and service patterns, then share insights that can help improve processes, products, and overall support quality.</p><p>• Foster lasting customer relationships by communicating effectively, responding with empathy, and creating a high level of trust with both new and existing accounts.</p><p>• Prepare and distribute sales support resources, including training content and customer-facing tools that assist commercial and marketing efforts.</p><p>• Represent the organization and its portfolio of brands consistently by following communication standards and promoting a consistent, customer-centric image.</p><p>• Contribute to business support activities that may include updates tied to operational or system changes when needed to maintain service continuity.</p>
<p>We are looking for a Customer Service Representative to support a busy logistics operation. This Contract position is ideal for someone who enjoys balancing customer communication with delivery coordination in a fast-moving warehouse office setting. The person in this role will help keep scheduled deliveries on track, provide timely updates to customers, and resolve service concerns with professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Monitor daily delivery activity for a high volume of drivers and maintain awareness of route progress throughout the day.</p><p>• Communicate with customers to provide order status updates and address questions related to scheduled deliveries.</p><p>• Adjust delivery appointments when changes occur and coordinate revised timing with customers in a clear and timely manner.</p><p>• Respond to inbound service issues involving orders or delivery concerns and work toward prompt resolution.</p><p>• Contact customers before scheduled delivery dates to verify availability and confirm appointment details.</p><p>• Conduct follow-up calls after deliveries to gather feedback and encourage survey participation.</p><p>• Enter and maintain accurate service and delivery information in internal systems and spreadsheets.</p><p>• Collaborate with dispatch and operations teams to support smooth delivery execution during peak seasonal demand.</p>
<p>Robert Half is seeking a motivated and customer-focused <strong>Customer Service Representative</strong> to join a local and growing team. In this role, you will serve as the first point of contact for customers, helping to resolve inquiries, provide product or service information, and ensure a positive customer experience. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer concerns, complaints, and service issues with empathy and accuracy</li><li>Maintain detailed and accurate customer records in CRM systems</li><li>Process orders, returns, account updates, and related service requests</li><li>Collaborate with internal teams to address customer needs and improve service delivery</li><li>Educate customers on products, services, and company policies</li><li>Identify opportunities to enhance customer satisfaction and streamline support processes</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to join a fast-moving office environment in Camden, New Jersey. This long-term contract position combines customer support, mail and shipping coordination, and front-office administrative assistance in a structured onsite setting. The ideal candidate is comfortable handling a high volume of tasks, communicating clearly with internal and external contacts, and using Microsoft Office to stay organized and responsive.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer calls and respond to questions with professionalism, accuracy, and urgency.</p><p>• Process orders and update related information in company systems while maintaining careful attention to detail.</p><p>• Support daily mailroom and shipping activity, including sorting, distributing, preparing, and tracking outbound and inbound packages.</p><p>• Provide administrative assistance to the onsite team by handling routine clerical tasks and maintaining organized records.</p><p>• Step in at the reception area when needed to greet visitors, answer the main line, and direct inquiries appropriately.</p><p>• Coordinate follow-up communication for customer requests and help resolve service issues in a timely manner.</p><p>• Work effectively in a fast-paced onsite environment while balancing customer interactions and operational priorities.</p>
<p>We are looking for a Customer Service Representative to join an onsite team in Swedesboro, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing a high volume of calls, and keeping information organized and accurate. In this role, you will support daily service operations by handling inquiries, updating records, and communicating clearly across phone and email channels.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls professionally and provide timely, accurate assistance.</p><p>• Support call center activities by addressing questions, resolving routine issues, and directing requests when needed.</p><p>• Enter and maintain customer, order, and service information with a strong focus on accuracy.</p><p>• Manage email communication with customers and internal teams to ensure prompt follow-up.</p><p>• Process order-related updates and input details into the appropriate systems.</p><p>• Make outbound calls as needed to confirm information, provide updates, or assist with service coordination.</p><p>• Schedule appointments and maintain calendars or service timelines as required.</p><p>• Use Microsoft Outlook, Word, and Excel to prepare communications, track information, and complete daily administrative tasks.</p>
We are looking for a Customer Service Representative to support day-to-day client interactions from our New Jersey location. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling order-related questions, and providing prompt, detail-oriented service across phone-based channels. The person in this role will help maintain a positive customer experience by responding accurately, resolving concerns efficiently, and keeping order information organized and up to date.<br><br>Responsibilities:<br>• Respond to incoming customer calls and provide timely, courteous assistance for a range of service-related inquiries.<br>• Place outbound calls as needed to follow up on requests, confirm details, and support issue resolution.<br>• Enter customer orders accurately into internal systems while verifying product, quantity, and account information.<br>• Review and process purchase order details to ensure requests are recorded correctly and routed without delays.<br>• Investigate customer concerns and work toward practical resolutions that align with service expectations.<br>• Maintain clear records of interactions, updates, and order activity to support smooth communication and tracking.<br>• Coordinate with internal teams when necessary to address order questions, service issues, or account-related matters.
<p>We are looking for a Customer Service Representative to deliver attentive, solutions-focused support for customers in Wall Twp, New Jersey. This position plays an important role in managing order-related requests, answering product questions, and helping create a positive experience across every customer interaction. The ideal candidate brings strong communication skills, sound judgment, and a customer-first mindset suited to a fast-moving business environment.</p><p>Salary:</p><p>$20 - $24 / Hour </p><p>Benefits:</p><p>MDV, PTO, 401k</p><p>Responsibilities:</p><p>• Manage customer interactions across multiple service channels, including order coordination, shipment status updates, issue resolution, pricing clarification, order acknowledgements, and post-sale follow-up.</p><p>• Build strong working knowledge of product offerings in order to provide accurate guidance and respond confidently to customer questions.</p><p>• Partner with internal teams to address service concerns efficiently and help ensure a smooth, high-quality customer experience.</p><p>• Monitor recurring customer questions and service patterns, then share insights that support improvements to products, processes, and overall service delivery.</p><p>• Develop positive relationships with both new and existing customers by communicating professionally, listening carefully, and responding with empathy and accuracy.</p><p>• Prepare and distribute sales support resources, including training content and customer-facing tools that assist sales and marketing efforts.</p><p>• Represent the company and its brands consistently by following communication standards, service policies, and brand expectations in every interaction.</p>
<p>We are looking for a Patient Service Representative to support patient-facing service operations for a contract position located in the Greater Philadelphia Region. This role is ideal for someone who communicates clearly, stays organized in a fast-paced healthcare environment, and brings prior experience coordinating appointments in a medical setting. The Patient Service Representative position is primarily remote, with initial onsite attendance required for orientation and equipment pickup, and it offers a schedule that may vary across weekday shifts with occasional weekend coverage.</p><p><br></p><p>What you get to do every single day:</p><p>• Coordinate patient appointments and help manage calendar availability across assigned providers or departments.</p><p>• Respond to incoming patient inquiries with professionalism, providing accurate information and resolving routine service needs.</p><p>• Update and maintain patient records in Epic while ensuring information is complete, timely, and compliant with internal standards.</p><p>• Support registration, appointment changes, and follow-up communication to help create a smooth patient experience.</p><p>• Work collaboratively with clinical and administrative teams to address scheduling conflicts and service issues.</p><p>• Handle high-volume interactions while maintaining accuracy, empathy, and attention to detail.</p><p>• Participate in required onsite activities at the start of the assignment, including orientation and equipment collection.</p><p>• Provide coverage across rotating weekday shifts and assist with weekend support as scheduled.</p>
<p>We are looking for a HYBRID Customer Service Representative I to support customer-facing operations for a bioprocessing-focused business in King of Prussia, Pennsylvania. This Long-term Contract position will serve as a key link between customers and internal teams, helping coordinate orders, resolve service issues, and maintain a high standard of responsiveness. The role requires strong communication, sound judgment, and the ability to keep order activity moving efficiently from initial request through final billing.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer orders from initial entry through final invoice, ensuring accuracy and timely progression at each stage.</p><p>• Work closely with sales, supply chain, finance, quality, regulatory, production, and logistics teams to support successful order completion.</p><p>• Coordinate shipment arrangements and monitor delivery status when transportation support or tracking updates are needed.</p><p>• Identify service risks early, address customer concerns proactively, and elevate complex issues to leadership when necessary.</p><p>• Manage exceptions that may delay fulfillment, including follow-up on account or credit-related matters.</p><p>• Communicate clearly with customers and internal stakeholders to provide updates, clarify requirements, and maintain confidence in the process.</p><p>• Support a smooth customer experience by balancing independent task ownership with effective teamwork across functions.</p>
<p>We are looking for a Customer Service Returns Associate for a great long-term contract opportunity. This position is ideal for someone who enjoys helping customers, solving problems, and keeping processes organized. The role focuses on supporting return-related requests, coordinating with internal teams, and ensuring transactions are handled accurately and efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Oversee return authorization cases from initial request through final resolution using company systems and established service procedures.</p><p>• Investigate return-related questions by working closely with teams such as Sales and Accounting to confirm details, resolve discrepancies, and maintain accurate records.</p><p>• Coordinate the movement of returned or exchanged products between customers, internal operations, and affiliated business units while keeping Logistics informed of required actions.</p><p>• Respond to customer inquiries in a clear and detail-oriented manner through verbal and written communication, providing timely updates on return status and next steps.</p><p>• Enter, update, and maintain transaction data within ERP and customer service platforms to support accurate processing and reporting.</p><p>• Track inventory-related return activity and help ensure product movements are documented correctly across departments.</p><p>• Balance multiple service requests at once by prioritizing urgent matters, following through on outstanding items, and meeting daily operational expectations.</p>
<p>We are seeking a Client Scheduling Coordinator to support appointment coordination and client service operations for a long-term contract position. In this role, you will manage scheduling activities, respond to inquiries efficiently, and help create a smooth experience for clients and business partners. This opportunity is ideal for someone who is organized, detail-oriented, and comfortable working in a structured, team-focused environment with a hybrid work schedule.</p><p><br></p><p>Responsibilities:</p><ul><li>Coordinate appointments across multiple calendars to align client needs with business availability and service expectations.</li><li>Respond to scheduling requests, inquiries, and follow-up items promptly while maintaining a professional and customer-focused approach.</li><li>Utilize internal systems and departmental resources to complete daily assignments accurately, efficiently, and within established timeframes.</li><li>Review scheduling details carefully to minimize errors and ensure a positive client experience.</li><li>Communicate updates, issues, and support needs clearly with team members, business partners, and leadership.</li><li>Collaborate with internal stakeholders to resolve inquiries within established service-level expectations.</li><li>Monitor recurring scheduling trends, availability patterns, and service concerns, providing regular feedback and observations to leadership.</li><li>Participate in training and adapt to assigned schedules based on business needs and demonstrated proficiency.</li></ul><p><br></p>
<p>We are seeking a Client Scheduling Coordinator to support appointment coordination and client service operations for a long-term contract position. In this role, you will manage scheduling activities, respond to inquiries efficiently, and help create a smooth experience for clients and business partners. This opportunity is ideal for someone who is organized, detail-oriented, and comfortable working in a structured, team-focused environment with a hybrid work schedule.</p><p><br></p><p>Responsibilities:</p><ul><li>Coordinate appointments across multiple calendars to align client needs with business availability and service expectations.</li><li>Respond to scheduling requests, inquiries, and follow-up items promptly while maintaining a professional and customer-focused approach.</li><li>Utilize internal systems and departmental resources to complete daily assignments accurately, efficiently, and within established timeframes.</li><li>Review scheduling details carefully to minimize errors and ensure a positive client experience.</li><li>Communicate updates, issues, and support needs clearly with team members, business partners, and leadership.</li><li>Collaborate with internal stakeholders to resolve inquiries within established service-level expectations.</li><li>Monitor recurring scheduling trends, availability patterns, and service concerns, providing regular feedback and observations to leadership.</li><li>Participate in training and adapt to assigned schedules based on business needs and demonstrated proficiency.</li></ul><p><br></p>
<p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>