Search jobs now Find the right job type for you Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Inclusion Browse jobs Find your next hire Our locations

22 results for File Clerk in Morristown, NJ

Data Entry Clerk
  • Center Valley, PA
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>Robert Half is seeking a detail-oriented and motivated Data Entry Clerk to join our team. In this role, you will be responsible for accurately entering, updating, and maintaining various types of data in company databases and systems. The ideal candidate has a keen eye for detail, excellent organizational skills, and is comfortable working in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately enter and update information in databases and spreadsheets.</li><li>Review data for accuracy and completeness, and make corrections as needed.</li><li>Maintain data confidentiality and comply with company policies.</li><li>Organize and file electronic and physical documents.</li><li>Assist with data cleanup, verification, and other administrative tasks as assigned.</li><li>Communicate effectively with team members to resolve discrepancies and ensure data integrity.</li></ul><p><br></p>
  • 2026-01-16T19:08:51Z
Accounts Receivable Clerk
  • Newark, NJ
  • onsite
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Newark, New Jersey. In this long-term contract position, you will play a key role in managing accounts receivable processes, ensuring accurate record-keeping, and assisting with administrative tasks to support the accounting department. This opportunity requires precision, organizational skills, and the ability to work effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Manage accounts receivable collections to ensure timely payments from customers.<br>• Apply cash receipts accurately to customer accounts and resolve discrepancies as needed.<br>• Perform month-end reconciliations for accounts receivable to maintain accurate financial records.<br>• Transfer data from paper documents into digital database systems with a high level of accuracy.<br>• Organize and maintain an efficient digital filing system for accounting records.<br>• Coordinate and oversee document scanning and electronic file conversion projects.<br>• Process and scan files into a digital database, ensuring accessibility and organization.<br>• Archive outdated files in storage or securely dispose of them following proper approval.<br>• Handle administrative tasks such as data entry, filing, scanning, and updating records.<br>• Take on additional administrative or clerical duties as assigned to support the team.
  • 2026-01-16T22:09:08Z
Credit Clerk
  • Edison, NJ
  • onsite
  • Contract / Temporary to Hire
  • 23.00 - 40.00 USD / Hourly
  • <p>Robert Half is seeking a sharp Accounting Clerk to join their team in the Edison, NJ area. In this role, you will be responsible for accounts payable, accounts receivable, credits & debits. If you have a background in accounting and are looking to secure your next opportunity, please apply today!</p><p><br></p><p>Responsibilities:</p><p>• Accounts payable - matching and coding invoices</p><p>• Posting credits and debits </p><p>• Accounts receivable</p><p>• Matching purchase orders </p><p>• File and manage credit-related documentation to ensure records are easily accessible.</p><p>• Perform light customer account entries, including posting entries and updating statements.</p><p>• Utilize Excel for data entry and basic calculations related to debits and credits.</p><p>• Handle multitasking and interruptions efficiently while maintaining accuracy.</p><p>• Communicate effectively with internal teams and external suppliers to resolve discrepancies.</p>
  • 2026-01-15T21:59:13Z
Document Controller
  • Bridgewater, NJ
  • onsite
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p>We are seeking a detail-oriented Document Controller to join our team on a long-term contract. In this role, you will manage, file, and maintain accurate documents and records, ensuring information is properly stored, updated, and easily accessible according to company policies and regulatory requirements.</p><p><br></p><p>Responsibilities:</p><p>• Organize, file, and maintain both physical and electronic documents to ensure accurate record-keeping.</p><p>• Enter data into internal systems and spreadsheets with precision to maintain up-to-date records.</p><p>• Verify the completeness and proper labeling of all documents before archiving.</p><p>• Provide support to various departments by fulfilling document requests in a timely manner.</p><p>• Assist in preparing documentation required for audits and compliance reviews.</p><p>• Uphold confidentiality standards to safeguard sensitive company information.</p><p>• Utilize document scanning tools to digitize and catalog records efficiently.</p><p>• Implement e-filing systems to streamline document retrieval processes.</p><p>• Compile and organize documents as needed for specific projects or company needs.</p>
  • 2026-01-16T22:18:43Z
Front Desk Coordinator
  • Teterboro, NJ
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in Teterboro, New Jersey. As the first point of contact for visitors and callers, you will play a critical role in ensuring smooth daily operations and maintaining a welcoming environment. This is a Contract position ideal for individuals with strong interpersonal and administrative skills.<br><br>Responsibilities:<br>• Greet visitors and clients warmly, ensuring a detail-oriented and friendly first impression.<br>• Manage a multi-line phone system, directing calls to appropriate departments or individuals.<br>• Handle administrative tasks such as data entry, file organization, and maintaining records.<br>• Utilize Microsoft Office applications, including Word, Excel, and Outlook, to support daily operations.<br>• Coordinate concierge services, including scheduling and assisting with inquiries.<br>• Provide exceptional customer service by addressing client and employee needs promptly.<br>• Maintain the front desk area, ensuring it is clean and organized at all times.<br>• Assist with distributing mail and handling incoming and outgoing packages.<br>• Collaborate with team members to support office-wide initiatives and activities.<br>• Uphold confidentiality and a high standard of conduct in all interactions.
  • 2026-01-23T15:13:52Z
Front Desk Coordinator
  • Hicksville, NY
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • <p>We are looking for a dedicated Front Desk Coordinator to join our team on a contract basis. This role is ideal for someone with strong administrative skills and a welcoming demeanor, as you will be the first point of contact for visitors and callers. The position involves various clerical and receptionist tasks essential to maintaining a smooth and well-organized office environment.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact by greeting visitors and ensuring they feel welcome.</p><p>• Answer and manage inbound calls using a multi-line phone system efficiently and courteously.</p><p>• Assist with general administrative tasks to support office operations.</p><p>• Handle clerical duties such as filing, data entry, and document organization.</p><p>• Provide concierge-style services, addressing inquiries and directing individuals appropriately.</p><p>• Maintain the reception area to ensure it remains organized and presentable.</p><p>• Coordinate communications between departments and relay messages accurately.</p><p>• Offer support with scheduling and appointment management as needed.</p><p>• Ensure the smooth operation of the switchboard for lines ranging from 1 to 10.</p><p>• Respond promptly to inquiries and provide accurate information to callers and visitors.</p>
  • 2026-01-27T16:53:55Z
Front Desk Coordinator
  • Princeton, NJ
  • onsite
  • Temporary
  • 24.00 - 25.00 USD / Hourly
  • We are looking for an organized and detail-oriented Front Desk Coordinator to join our team on a contract basis. This role is based in Princeton, New Jersey, and requires an individual who excels in managing front desk operations and ensuring a welcoming environment. As the first point of contact, you will play a vital role in delivering excellent service to clients and colleagues.<br><br>Responsibilities:<br>• Greet visitors and clients warmly, ensuring a positive and detail-oriented first impression.<br>• Answer and manage a multi-line phone system, redirecting calls as needed.<br>• Handle inbound calls efficiently, providing accurate information and assistance.<br>• Distribute incoming mail and packages promptly to appropriate recipients.<br>• Maintain organized and up-to-date filing systems to ensure easy retrieval of documents.<br>• Support administrative tasks such as scheduling appointments and updating records.<br>• Ensure the reception area is clean, organized, and presentable at all times.<br>• Coordinate with internal teams to facilitate smooth communication and operations.
  • 2026-01-29T21:08:47Z
Healthcare Data Entry Specialist
  • Brooklyn, NY
  • onsite
  • Temporary
  • 22.00 - 22.00 USD / Hourly
  • <p>We are seeking a <strong>Healthcare Data Entry Specialist</strong> to join our high-performing team in a secure, onsite environment. This <strong>Healthcare Data Entry Specialist</strong> will work within a healthcare-focused data processing operation to support the accuracy and completeness of critical patient and billing information.</p><p>You will play an essential role in identifying and manually entering data that cannot be captured by OCR software, verifying healthcare records, and supporting high standards of data integrity.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform manual data entry and verification of healthcare-related information</li><li>Identify and extract data that OCR software cannot process</li><li>Review and correct OCR-extracted data</li><li>Audit customer data for accuracy; make adjustments where needed</li><li>Compare data entries with source documents for quality control</li><li>Maintain high levels of productivity and accuracy</li><li>Work with team to meet daily workload and production goals</li><li>Follow HIPAA compliance and internal data security protocols</li><li>Communicate any program issues to management</li><li>Contribute to team morale and professional work environment</li></ul><p><strong>Environment</strong></p><ul><li>Onsite only – no remote option.</li><li>High-end corporate environment.</li></ul><p><strong>Security protocols</strong>:</p><ul><li>No phones or jackets with hoods on floor.</li><li>Cargo pants prohibited.</li><li>Lockers/closets provided for personal belongings.</li></ul><p><strong>Badge access required</strong>.</p><ul><li>Security training class included during onboarding.</li></ul>
  • 2026-01-28T22:13:37Z
Office Facilitator / Receptionist
  • Tinton Falls, NJ
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>55,000 - 65,000</p><p><br></p><p>benefits include:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul><p>Responsibilities: </p><ul><li>Set up meeting spaces and arrange lunches when needed</li><li>Welcome and assist visitors</li><li>Handle incoming calls, direct them appropriately, and relay messages</li><li>Manage the conference room schedule</li><li>Keep the office neat and presentable</li><li>Handle weekly grocery runs</li><li>Arrange repairs and coordinate maintenance vendors</li><li>Place weekly office supply orders</li></ul><p><br></p>
  • 2026-01-16T17:14:05Z
Customer Service Representative
  • Rutherford, NJ
  • remote
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Saddle Brook, New Jersey. This long-term contract position offers the opportunity to contribute to a dynamic environment within the electronics industry. The ideal candidate will excel in handling customer inquiries, performing administrative tasks, and ensuring a high level of service accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries via phone and email.</p><p>• Conduct verification calls to confirm provided information.</p><p>• Accurately review and validate bank account details as part of routine processes.</p><p>• Manage administrative tasks, including data entry and documentation.</p><p>• Collaborate with team members to address additional responsibilities as required.</p><p>• Maintain organized records and adhere to company procedures.</p><p>• Communicate effectively with customers to ensure satisfaction and resolution.</p><p>• Utilize Microsoft Excel and Word to complete tasks efficiently.</p><p>• Handle inbound and outbound calls with professionalism and attention to detail.</p><p>• Ensure accuracy in all customer-related processes and documentation.</p>
  • 2026-01-29T19:44:28Z
Customer Service Representative
  • East Rutherford, NJ
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a detail-oriented Customer Service Representative to join our team in East Rutherford, New Jersey. In this Contract to permanent position, you will play a key role in delivering exceptional service to our clients while collaborating with internal and external stakeholders to ensure smooth operations. This role requires strong communication skills, a proactive mindset, and the ability to manage customer needs efficiently.<br><br>Responsibilities:<br>• Build and maintain strong relationships with customers to ensure satisfaction and loyalty.<br>• Prepare and provide accurate quotes to customers in a timely manner.<br>• Process orders by entering them into the system and confirming details with customers.<br>• Offer support to the Sales team by managing quotations, delivery updates, and order reports.<br>• Address customer inquiries regarding order status, shipments, and any backorder situations.<br>• Resolve operational issues related to deliveries, invoicing, and returns with a focus on customer satisfaction.<br>• Collaborate with supply chain, logistics, and sales departments to deliver top-notch customer service.<br>• Participate in daily shipping activities, including preparing shipping documents and maintaining accuracy.<br>• Conduct regular calls with customers to review service quality and address any concerns.
  • 2026-01-13T17:08:57Z
Customer Experience Specialist
  • Elmwood Park, NJ
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a dedicated Customer Experience Specialist to join our team on a long-term contract basis in Elmwood Park, New Jersey. This role is pivotal in ensuring the smooth operation of customer-related processes while maintaining accurate data and delivering actionable insights. If you thrive in a collaborative environment and enjoy optimizing workflows, this position is an excellent opportunity to contribute to meaningful improvements.<br><br>Responsibilities:<br>• Ensure the accuracy and reliability of the organization's database by maintaining and updating system data.<br>• Assist the Client Experience team in managing the lifecycle of work orders, from initiation to completion.<br>• Collaborate with Field Team Leads to oversee post-service work orders and enhance the resolution process.<br>• Create, review, and analyze reports to identify trends in customer behavior, feedback, sales performance, and operational metrics.<br>• Utilize insights from data analysis to recommend and implement improvements to customer experience processes.<br>• Manage email correspondence professionally and promptly to address customer inquiries and internal communications.<br>• Oversee CRM entries to ensure data consistency and support customer relationship efforts.<br>• Perform administrative tasks to support the team’s daily operations and workflow.<br>• Leverage Microsoft Excel to organize data, create reports, and perform detailed analysis.
  • 2026-01-15T19:44:04Z
Sales & Customer Care Consultant
  • Mahwah, NJ
  • onsite
  • Temporary
  • 19.95 - 23.10 USD / Hourly
  • We are looking for a dedicated Sales & Customer Care Consultant to join our team on a contract basis in Mahwah, New Jersey. In this role, you will be responsible for delivering exceptional customer experiences while addressing a variety of inquiries and ensuring seamless service at every interaction. This is a fantastic opportunity to work in the retail industry, where your communication and organizational skills will play a vital role in exceeding customer expectations.<br><br>Responsibilities:<br>• Deliver outstanding customer service by addressing inquiries and resolving issues efficiently and professionally.<br>• Proactively identify and address potential challenges to ensure a seamless customer experience.<br>• Handle a variety of customer needs, including product questions, returns, delivery details, registration processes, and payment assistance.<br>• Meet and exceed sales, quality, and productivity targets to help the department achieve its overall objectives.<br>• Collaborate with team members and other departments to continuously enhance service quality and knowledge.<br>• Maintain accurate records of customer interactions and transactions for smooth follow-up and reporting.<br>• Provide support through various communication channels, such as phone, email, and chat, ensuring timely responses.<br>• Adapt to a flexible work schedule, including weekends and additional shifts during peak periods.
  • 2026-01-21T17:44:17Z
Account Administrator
  • New York, NY
  • onsite
  • Permanent
  • 50000.00 - 80000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Account Administrator to join our client's team in New York, New York. In this role, you will play a pivotal part in managing inventory processes, supporting account-related tasks, and ensuring operational efficiency. This position is ideal for someone with a strong administrative background and a passion for organization.</p><p><br></p><p>Responsibilities:</p><p>• Oversee inventory tracking systems to ensure accurate asset management and reporting.</p><p>• Perform annual physical inventories and reconcile discrepancies to maintain accurate records.</p><p>• Manage account-related administrative tasks, including data entry and documentation.</p><p>• Collaborate with assembly line teams to ensure proper inventory allocation and usage.</p><p>• Coordinate with various departments to streamline inventory processes and improve efficiency.</p><p>• Generate detailed reports on inventory levels and account statuses for management review.</p><p>• Assist in the preparation and execution of annual inventory audits.</p><p>• Monitor asset inventory levels and recommend adjustments to prevent shortages or overstock.</p><p>• Provide administrative support to sales representatives and other team members as needed.</p><p><br></p><p>If this person is you, please apply to victoria.iacoviello@roberthalf</p>
  • 2026-01-23T19:18:42Z
Call Center Specialist
  • Somerset, NJ
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • We are looking for a dedicated Call Center Specialist to join our team in Somerset, New Jersey. In this role, you will handle inbound customer inquiries, provide exceptional service, and ensure customer satisfaction through efficient communication and problem-solving. This is a long-term contract position offering the opportunity to work in a dynamic environment within the health and biotech industry.<br><br>Responsibilities:<br>• Respond promptly to incoming calls, addressing customer questions and concerns with professionalism.<br>• Deliver high-quality customer service by effectively handling inquiries and resolving issues.<br>• Maintain accurate records of customer interactions and transactions.<br>• Collaborate with team members to enhance customer experience and share best practices.<br>• Utilize basic office tools and software to manage call center operations efficiently.<br>• Ensure compliance with company policies and procedures during all interactions.<br>• Provide detailed product or service information to customers when required.<br>• Identify and escalate unresolved issues to the appropriate department for further assistance.<br>• Demonstrate a thorough understanding of call center processes and standards.<br>• Continuously strive to improve customer satisfaction through proactive communication and support.
  • 2026-01-22T21:49:05Z
Customer Service Representative
  • New York, NY
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 22.00 USD / Hourly
  • We are looking for a skilled Customer Service Representative to join our team in New York, New York. This is a Contract to permanent position within the dynamic Real Estate & Property industry. The role requires a detail-oriented individual with excellent communication skills and the ability to handle customer inquiries professionally and efficiently.<br><br>Responsibilities:<br>• Respond to inbound and outbound customer calls, ensuring a positive and helpful experience.<br>• Address customer inquiries via email correspondence in a timely and accurate manner.<br>• Perform data entry tasks to maintain and update customer records accurately.<br>• Utilize Microsoft Excel and Word to manage and organize information effectively.<br>• Schedule appointments and coordinate with customers and internal teams.<br>• Process order entries while maintaining a high level of attention to detail.<br>• Apply call center and customer service expertise to resolve issues promptly.<br>• Use Yardi software to assist with property management-related tasks, if applicable.<br>• Collaborate with other departments to ensure seamless customer support.
  • 2026-01-08T18:33:48Z
Customer Service Representative
  • Chappaqua, NY
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Chappaqua, New York. In this role, you will play a vital part in ensuring customer satisfaction by addressing inquiries and providing efficient support. The ideal candidate will possess strong communication skills and the ability to manage multiple tasks effectively.<br><br>Responsibilities:<br>• Respond promptly and professionally to incoming customer inquiries via phone or email.<br>• Process and manage order entries with accuracy and attention to detail.<br>• Handle inbound and outbound calls to address customer needs and provide solutions.<br>• Maintain a thorough understanding of company products and services to assist customers effectively.<br>• Collaborate with internal teams to resolve customer issues and escalate concerns when necessary.<br>• Ensure all customer interactions are documented appropriately for reference and reporting.<br>• Demonstrate a proactive approach in identifying opportunities to improve customer service processes.<br>• Work within established guidelines to meet performance and quality standards.<br>• Provide clear and concise information to customers regarding policies, procedures, and product details.
  • 2026-01-27T17:29:08Z
Customer Service Representative
  • Bristol, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • A highly regarded organization in Bristol PA is seeking a Customer Service Representative for a job opportunity. This position is on-site, Monday through Friday, 9am-5:30pm and will start immediately. This assignment will run for 2 months with a likely extension. There may be an opportunity to become an FTE for the right candidate. <br><br>Key Responsibilities:<br>Provide Exceptional Customer Service: Address customer inquiries promptly and professionally through telephone and email communications. Areas of assistance include order processing, returns, delivery updates, billing inquiries, and account information updates.<br><br>Problem Resolution: Effectively resolve customer concerns, identify trends, and share insights or feedback with the management team to ensure service improvements.<br><br>Administrative Tasks: Maintain accurate records, complete system updates, and manage required paperwork efficiently and with attention to detail.<br>Continuous Learning: Stay updated on product knowledge, system processes, and service procedures with the support of the management team.<br><br>Qualifications and Skills:<br>Strong interpersonal and communication skills with the ability to handle challenging customer interactions professionally.<br>Proven customer service experience, preferably in a call center environment.<br>Proficient in data entry, email correspondence, and using customer service systems.<br><br>Adaptability in a dynamic environment with a commitment to maintaining high performance standards in productivity, quality, and dependability.<br><br>For immediate consideration please call the Trevose PA office of Robert Half at 215-244-1551. Thank you!
  • 2026-01-28T21:08:47Z
Customer Service Representative
  • Jackson, NJ
  • onsite
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Jackson, New Jersey. This is a long-term contract position offering an excellent opportunity to work in a dynamic environment while providing exceptional support to clients. Ideal candidates will thrive in multitasking and enjoy contributing to a positive organizational culture.<br><br>Responsibilities:<br>• Build and maintain strong relationships with clients, ensuring their needs are met effectively.<br>• Manage customer accounts, updating records and resolving inquiries promptly.<br>• Collaborate with colleagues to foster teamwork and support company goals.<br>• Demonstrate professionalism and empathy while addressing customer concerns.<br>• Maintain accurate and organized documentation of client interactions.<br>• Assist in promoting a positive work culture through active participation and engagement.<br>• Shadow colleagues during the onboarding process to gain a thorough understanding of responsibilities.<br>• Uphold business casual standards while representing the company.<br>• Handle time approvals and scheduling tasks efficiently.<br>• Support nursing home clients by addressing their unique pest management needs.
  • 2026-01-14T15:18:49Z
Customer Support Representative
  • Somerset, NJ
  • remote
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Support Representative to join our team. In this role, you will handle inbound customer inquiries, provide exceptional service, and offer patient, supportive assistance to ensure customer satisfaction. This is a long-term contract position with the opportunity to work in a dynamic environment within the health and biotech industry.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls and provide accurate information to address customer inquiries.</p><p>• Assist clients with troubleshooting Bluetooth and mobile device connectivity issues.</p><p>• Maintain an attentive and friendly demeanor while supporting customers new to technology.</p><p>• Manage and prioritize tasks effectively to ensure timely resolution of client concerns.</p><p>• Collaborate with team members to enhance customer service practices and improve overall satisfaction.</p><p>• Utilize Microsoft Word, Excel, and Outlook to document interactions and manage customer records.</p><p>• Educate customers about product features and functionality to enhance their experience.</p><p>• Identify opportunities to improve processes and contribute to team efficiency.</p><p>• Follow established protocols to ensure compliance with company policies and standards.</p>
  • 2026-01-29T18:58:47Z
Customer Service
  • Trevose Area, PA
  • onsite
  • Permanent
  • 50000.00 - 60000.00 USD / Yearly
  • <p>We are looking for a dedicated Customer Service team member to join our team in the Trevose, Pennsylvania area. This role is essential for ensuring seamless communication between customers and internal teams, while maintaining high standards of service. The ideal candidate will excel in building strong relationships, managing accounts, and addressing customer needs with precision and care.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate effective communication with customers to address inquiries and concerns promptly.</p><p>• Develop and maintain strong relationships with clients to ensure satisfaction and trust.</p><p>• Monitor customer accounts, managing processes from order placement to invoicing.</p><p>• Investigate and resolve customer concerns efficiently, keeping management informed of potential challenges.</p><p>• Collaborate with the team to align customer goals with company objectives and capabilities.</p><p>• Assist with new product development initiatives in coordination with the Project Manager.</p><p>• Provide accurate updates on order and billing statuses during weekly sales meetings.</p><p>• Utilize internal systems to execute job-related tasks, including tracking artwork and managing packaging records.</p><p>• Follow up on emails and other communications in a timely manner to ensure smooth operations.</p><p>• Ensure all procedures and quality standards are consistently met.</p>
  • 2026-01-15T13:13:38Z
Customer Service Representative
  • Elmwood Park, NJ
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • <p>We are looking for a dedicated Returns Coordinator to join our team near Saddle Brook, New Jersey. This position focuses on managing customer returns and claims, ensuring accurate documentation, and delivering exceptional service to both internal teams and external clients. As this is a long-term contract role, it offers an excellent opportunity to build expertise in the pharmaceutical industry while contributing to operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage customer return requests, issuing necessary return authorization numbers and ensuring compliance with company policies.</p><p>• Investigate shipping discrepancies, including shortages, overages, and mis-shipments, while documenting financial impacts.</p><p>• Collaborate with the distribution center to verify the condition of returned items and confirm product authenticity using original sales records.</p><p>• Maintain detailed and organized digital and physical records of all return claims, keeping stakeholders informed throughout the process.</p><p>• Coordinate directly with customers to arrange logistics for returns, including call tags for damaged items attributed to customers or carriers.</p><p>• Work closely with Account Services, Quality Assurance, and Finance to resolve discrepancies and finalize credits, replacements, or adjustments.</p><p>• Analyze returned items to determine appropriate disposition, such as restocking, destruction, return to vendor, or scrapping.</p><p>• Respond promptly and professionally to customer inquiries, providing clear information about returns, claims, and resolutions.</p><p>• Utilize SAP and other internal systems to enter and update data, ensuring accuracy and completeness.</p><p>• Apply strong analytical skills and independent judgment to support efficient decision-making on claim outcomes.</p>
  • 2026-01-20T20:14:30Z