Add your latest resume to match with open positions.
4 results for Desktop Support Analyst in Morristown, NJ
- New York, NY
- onsite
- Permanent / Full Time
- 70000 - 90000 USD / Yearly
- <p>We are looking for an Application Support Engineer to support, enhance, and maintain business-critical applications in the New York City location. This role blends technical troubleshooting with hands-on development support, requiring someone who can investigate issues, improve application reliability, and partner effectively with users, project teams, and external vendors. The ideal candidate brings strong experience across application support, testing, documentation, and deployment coordination within a structured software delivery environment.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose application issues, perform root cause analysis, and deliver timely resolutions to minimize disruption to business operations.</p><p>• Support the ongoing maintenance and enhancement of enterprise applications using relevant development tools, frameworks, and scripting technologies.</p><p>• Partner with business stakeholders, technical teams, and third-party vendors to clarify issues, define solutions, and ensure smooth support activities.</p><p>• Execute and coordinate application testing efforts to validate fixes, confirm performance, and reduce the risk of recurring defects.</p><p>• Prepare and maintain clear technical documentation covering system behavior, support procedures, known issues, and configuration details.</p><p>• Assist with release planning, change control, and deployment activities to ensure updates are implemented accurately and with minimal operational impact.</p><p>• Work within established software development life cycle practices to support application changes from analysis through production readiness.</p><p>• Monitor application performance and stability, identifying opportunities for improvement in reliability, security, and supportability.</p>
- 2026-08-06T00:00:00Z
- Woodbridge, NJ
- onsite
- Temporary / Contract
- 42.75 - 49.5 USD / Hourly
- We are looking for an Application Support Engineer to join a financial services organization in Woodbridge, New Jersey on a Long-term Contract basis. This position is ideal for a hands-on technical specialist who enjoys solving user issues, supporting endpoint environments, and improving day-to-day IT operations. The role combines second-level support responsibilities with device management, scripting, and collaboration across core infrastructure technologies.<br><br>Responsibilities:<br>• Deliver second-line technical support for end-user hardware, software, and application issues across the business<br>• Investigate and resolve escalated incidents, ensuring timely diagnosis and clear communication with users and internal teams<br>• Manage Microsoft Intune activities such as device configuration, policy administration, and application deployment<br>• Create and update PowerShell scripts to streamline repetitive support tasks and improve operational efficiency<br>• Support Windows desktop environments, including laptop setup, imaging, deployment, maintenance, and patching<br>• Assist with account, access, and device administration in Active Directory and Azure AD environments<br>• Perform foundational network troubleshooting to identify connectivity issues and support issue resolution<br>• Contribute to hands-on support work when needed, including Level 1 assistance and laptop build preparation<br>• Maintain accurate technical documentation, support procedures, and knowledge resources for recurring issues
- 2026-08-25T00:00:00Z
- Maryknoll, NY
- onsite
- Permanent / Full Time
- 70000 - 81900 USD / Yearly
- <p>We are looking for an experienced Desktop Team Supervisor to lead daily support operations and provide advanced technical guidance for end users in Ossining, New York. This role combines hands-on troubleshooting with team leadership, ensuring reliable desktop services across office and remote environments. The ideal candidate brings strong experience with Microsoft technologies, endpoint management, and service desk coordination while fostering the growth of support staff.</p><p><br></p><p>Responsibilities:</p><p>• Lead the desktop support team by assigning work, guiding technicians through complex issues, and promoting consistent service standards.</p><p>• Act as the senior escalation resource for unresolved hardware, software, access, and connectivity problems affecting onsite and remote users.</p><p>• Oversee support for Windows and macOS devices, helping team members strengthen their technical capabilities through coaching and mentorship.</p><p>• Manage desktop-related initiatives and coordinate tasks within the team’s area of responsibility to ensure timely completion.</p><p>• Deliver user support for computers, applications, and peripherals across office locations, remote sites, and home-based work settings.</p><p>• Administer and support core technologies such as Microsoft 365, Intune, Active Directory, Entra ID, Azure, and network access tools including VPN connectivity.</p><p>• Investigate and resolve endpoint and application issues, including malware concerns, disk-related failures, file recovery needs, and encryption-related problems.</p><p>• Maintain accurate ticket and incident records, document resolutions clearly, and ensure security-related issues are tracked and addressed appropriately.</p><p>• Coordinate with infrastructure, security, development, and external technology partners to resolve issues and improve support operations.</p><p>• Monitor equipment assignment records in the inventory system and provide clear status updates, recurring issue trends, and resolution information to leadership.</p>
- 2026-09-03T00:00:00Z
- Mountainside, NJ
- onsite
- Permanent / Full Time
- 55000 - 60000 USD / Yearly
- We are looking for a Sales Support Specialist to provide responsive service and administrative support for customers purchasing through online channels and representative showrooms. This position plays an important role in managing orders, resolving service concerns, and helping ensure a smooth experience from purchase through delivery. The ideal candidate brings strong organizational skills, a customer-focused mindset, and the ability to balance multiple priorities in a fast-paced light manufacturing environment.<br><br>Responsibilities:<br>• Deliver timely, detail-focused assistance to customers by addressing product questions, order updates, and service-related concerns across web sales and showroom channels.<br>• Process sales orders accurately for online and showroom transactions, and monitor each order through fulfillment to support on-time delivery.<br>• Support website sales administration by following established procedures, completing research, and assisting with operational tasks tied to digital order activity.<br>• Coordinate payment collection for incoming inventory orders so shipments can be released without delay.<br>• Arrange and confirm delivery logistics when additional coordination is required to meet customer expectations.<br>• Investigate service issues, returns, and shipping problems, then take appropriate action by preparing documentation, issuing call tags, and guiding cases toward resolution.<br>• Manage freight and parcel claims with carriers and other transportation providers, ensuring proper follow-up and recordkeeping.<br>• Build product knowledge to clearly explain features, benefits, and value to customers and strengthen long-term client relationships.<br>• Maintain accurate records and work within business systems to support sales support and customer service workflows.
- 2026-09-04T00:00:00Z