7 results for Customer Service Representative in Moon, PA

Customer Service Representative

Pittsburgh, PA
onsite
Contract / Temporary to Hire
17.00 - 22.00 USD / Hourly
We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!Schedule/Hours• Monday thru Friday 7:45AM-9PM• Saturdays and Sundays 7:45AM -5PM• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only) Primary Responsibilities:Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:High School Diploma or GEDCollege a plus
2026-02-13T14:58:43Z

Customer service rep

West Middlesex, PA
onsite
Temporary
16.63 - 19.25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in West Middlesex, Pennsylvania. In this long-term contract position, you will play a vital role in ensuring customer satisfaction by addressing inquiries, managing orders, and providing accurate pricing information. This opportunity is ideal for individuals who thrive in a fast-paced environment and are committed to delivering exceptional service. Responsibilities: • Respond to inbound calls promptly and professionally, addressing customer inquiries and concerns. • Process and manage customer orders, ensuring accuracy and timely entry into the system. • Provide detailed pricing information and generate price quotes based on customer requirements. • Collaborate with internal teams to resolve issues and maintain smooth order processing. • Maintain accurate records of customer interactions and transactions in the database. • Monitor and follow up on customer requests to ensure resolution and satisfaction. • Support sales efforts by offering product details and assistance with pricing inquiries. • Identify opportunities for improving customer service processes and contribute to team efficiency. • Uphold company standards by delivering high-quality service and maintaining professionalism. • Assist with general administrative tasks as needed to support the customer service team.
2026-02-05T14:48:47Z

Customer service rep

West Middlesex, PA
onsite
Temporary
16.63 - 19.25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in West Middlesex, Pennsylvania. In this role, you will serve as a vital link between our company and customers, ensuring exceptional service and efficient communication. This is a long-term contract position within the manufacturing industry, offering a stable opportunity to contribute to a dynamic and fast-paced environment. Responsibilities: • Respond promptly and professionally to incoming customer inquiries via phone and email. • Accurately enter customer orders into the system while adhering to company guidelines. • Provide detailed pricing information and create price quotes based on customer needs. • Address and resolve customer concerns by coordinating with internal teams. • Maintain thorough and organized records of customer interactions and transactions. • Assist customers with product information and availability inquiries. • Ensure all data entered into the system is accurate and up-to-date. • Collaborate with team members to streamline processes and improve customer satisfaction. • Stay informed about company products and services to provide knowledgeable assistance.
2026-02-05T14:54:07Z

Customer Service

Hermitage, PA
onsite
Temporary
20.90 - 24.20 USD / Hourly
We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry. Responsibilities: • Respond to a high volume of inbound calls, providing timely and attentive assistance to customers. • Support customers with tasks such as opening new accounts, updating account information, and resolving concerns. • Deliver accurate and detailed information about banking products and services. • Record customer interactions and transactions thoroughly in the system to maintain accurate records. • Work collaboratively with team members to ensure a seamless and efficient customer experience. • Analyze customer needs and recommend suitable banking solutions. • Handle sensitive customer information responsibly and in compliance with banking regulations. • Stay informed about banking products, services, and procedures to provide up-to-date assistance.
2026-02-16T16:33:43Z

Receptionist

Youngstown, OH
onsite
Temporary
12.27 - 14.21 USD / Hourly
We are looking for a detail-oriented and approachable Receptionist to join our team in Youngstown, Ohio. This role is essential for ensuring exceptional customer service and efficient administrative support within our non-profit organization. As a long-term contract position, you will play a critical role in assisting customers, managing documentation, and maintaining confidentiality in all interactions. Responsibilities: • Welcome and assist walk-in and scheduled customers, delivering outstanding customer service. • Conduct interviews with clients to gather household information and verify required documentation. • Review, copy, and manage customer-provided documents to ensure accuracy and completeness. • Support clients by printing missing or previously submitted documents as needed. • Acquire and demonstrate comprehensive knowledge of available programs to effectively assist customers. • Organize and maintain files, ensuring incomplete applications are handled promptly and securely stored at the end of each workday. • Access and retrieve utility bills from online portals to support customer documentation. • Uphold strict confidentiality regarding customer information and records. • Attend training sessions to enhance program knowledge and stay updated on organizational processes. • Follow instructions and directives provided by departmental supervisors and complete additional assigned duties.
2026-02-23T22:33:40Z

Receptionist

Cranberry Township, PA
onsite
Temporary
16.00 - 17.00 USD / Hourly
Our client in Cranberry Township is hiring a receptionist for a contract opportunity now through March 31st, 2026.Monday - Friday, 8:00 a.m. - 5:00 p.m., 1hr unpaid lunch. Pay: $17 Oversee reception and common areas to ensure an exceptional front‑of‑house experience while delivering facilities management and administrative support within a professional, confidential environment. Foster strong client relationships and contribute to a safe, efficient, and well‑organized workplace while upholding standards of operational excellence through effective resource coordination, teamwork, and continuous improvement. The role requires independent judgment, initiative, and ability to navigate varied responsibilities with composure and professionalism. Excellent interpersonal skills, ability to work in a fast‑paced team environment are essential.Success in this role requires a flexible, self‑directed team player who can manage multiple tasks with a high degree of professionalism. A polished, pleasant attitude, strong professional demeanor, and genuine pride in delivering high‑quality work are central to thriving in this position. • Greet and support guests, employees, clients, team members, and vendors with professionalism.• Maintain clean, organized, and professionally presented Reception, lobby, and common spaces. Conduct routine inspections of conference rooms, pantries, copy areas, and common spaces; submit work orders when needed.• Answer phones, maintain the phone list, and direct individuals to appropriate contacts or conference rooms.• Monitor shared email inboxes and conference‑room booking systems throughout the day. Coordinate conference room reservations and support meeting setup as needed.• Assist with administrative tasks such as scheduling, meeting coordination, correspondence, and document handling. Maintain confidentiality and exercise professional judgment in all interactions.• Register visitors and contractors; badge in guests and maintain temporary badge procedures.• Issue and track new‑hire badges and employee access cards.• Maintain and audit badge access levels; update employees on access‑control changes or enhancements.• Log incoming and outgoing packages; manage mail and courier items, including accountable deliveries.• Liaise with property management and vendors as needed.• Manage office and pantry supplies, maintaining established inventory levels and ordering office supplies, beverages, snacks, groceries, and other consumables.• Coordinate catering and hospitality for meetings and weekly lunches.• Load and unload dishwashers daily; clean coffee machines and maintain refrigerators weekly.• Support special projects and additional tasks as requested by the Client or leadership.
2026-03-04T17:04:09Z

General Office Clerk

West Middlesex, PA
onsite
Temporary
14.25 - 16.50 USD / Hourly
We are looking for a dedicated General Office Clerk to join our team in West Middlesex, Pennsylvania. This position offers a long-term contract opportunity and requires approximately 20 hours of work per week, with flexible scheduling options. The ideal candidate will play a vital role in ensuring smooth office operations and supporting administrative functions. Responsibilities: • Perform general administrative tasks to maintain efficient office operations. • Procure and manage office supplies to ensure availability and proper organization. • Coordinate and arrange lunches and refreshments for team events and meetings. • Handle incoming and outgoing mail, including sorting and distribution. • Organize and maintain office files, ensuring easy access and proper documentation. • Scan and digitize documents to maintain accurate electronic records. • Assist with data entry tasks to support various administrative processes. • Provide back-office support to team members as needed.
2026-02-25T19:33:44Z