<p>We are looking for an Accounting Assistant to join our team in Prattville, Alabama in a Contract to potential permanent position. This opportunity is ideal for someone who enjoys balancing customer support with billing and account coordination in a fast-paced manufacturing setting. The person in this role will help manage order-related documentation, support invoicing activities, and work closely with internal teams to keep customer transactions accurate and on schedule.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders and enter details accurately into company systems.</p><p>• Review order information for correct pricing, shipment terms, requested delivery timing, and any special handling needs.</p><p>• Maintain organized customer and account records to support documentation accuracy and operational compliance.</p><p>• Assist customers with questions, order concerns, and billing-related issues by providing timely and attentive support.</p><p>• Process return requests, coordinate with carriers, and help complete related credit documentation when needed.</p><p>• Share order progress, exceptions, and important updates with teams across operations, logistics, and other departments.</p><p>• Prepare pricing and availability information for requested items or special-order components.</p><p>• Partner with production, sales, and shipping teams to support on-time fulfillment and a positive customer experience.</p><p>• Contribute ideas for improving service workflows and resolving recurring administrative or billing challenges.</p>