5 results for Patient Account Representative in Moncure, NC

Customer Service Representative

Clayton, NC
onsite
Temporary
17.4135 - 20.163 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Clayton, North Carolina. In this long-term contract role, you will play a vital part in assisting customers, managing inquiries, and ensuring satisfaction through attentive and efficient communication. If you thrive in a fast-paced environment and enjoy providing exceptional service, this position is a great fit for you. Responsibilities: • Handle inbound and outbound calls, addressing customer inquiries promptly and with attention to detail. • Provide accurate information about products and services to meet customer needs. • Process orders efficiently, ensuring all data entry tasks are completed with precision. • Resolve customer concerns or complaints by offering effective solutions. • Maintain a high level of customer satisfaction through friendly and proactive communication. • Collaborate with team members to improve processes and enhance service quality. • Document customer interactions and follow up on unresolved issues. • Stay informed about company policies and updates to provide accurate assistance. • Adhere to call center procedures and performance standards.
2026-03-17T00:00:00Z

Customer Service Representative

Raleigh, NC
onsite
Contract / Temporary to Hire
22 - 24 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Raleigh, North Carolina. This role involves managing inbound calls and ensuring that each call is properly analyzed and routed to the appropriate division for further action. Responsibilities:• Handle a high volume of inbound calls, averaging 20-30 calls daily, and input detailed information into the system.• Assess incoming calls for validity and relevance, determining whether they require further investigation.• Direct calls to the appropriate divisions for follow-up, ensuring a seamless transfer process.• Archive closed cases into the case library for future reference and audits.• Collaborate with managers to review and finalize cases that do not require immediate action.• Analyze each call to identify potential fraud, abuse, or waste related to taxpayer funds.• Maintain professionalism and accuracy when handling sensitive information.• Support operational efficiency by adhering to established procedures and workflows.
2026-03-20T00:00:00Z

Accounts Receivable Specialist

Raleigh, NC
onsite
Permanent
65000 - 75000 USD / Yearly
Robert Half has partnered with an established Raleigh headquartered company to hire an experienced Accounts Receivable Specialist or Accounts Receivable Accountant. This company has expanded their service offerings, so they are growing rapidly. The ideal candidate will possess a two- or four-year degree and 4+ years of full cycle Accounts Receivable experience. In this role, you will play a vital part in managing customer accounts, ensuring timely payments, and maintaining financial accuracy. This position offers an opportunity to contribute to the company’s financial health while collaborating with various departments. In addition to a strong benefits offering, this company offers a hybrid work schedule. Responsibilities:• Oversee accounts receivable processes, including preparing, posting, and verifying customer payments.• Maintain and update customer records, ensuring account statuses and contact details remain accurate.• Generate and distribute invoices, handle correspondence regarding overdue accounts, and manage collection activities.• Design and implement collection strategies to expedite the recovery of overdue payments.• Prepare regular reports on account statuses and support monthly revenue account reconciliations.• Develop strategies to improve debt recovery and optimize cash flow while minimizing credit risks.• Provide guidance on credit applications and offer recommendations based on credit analysis.• Collaborate with accounting and cross-functional teams to communicate updates on customer accounts.• Perform additional tasks as assigned to support the department’s goals.
2026-03-20T00:00:00Z

Accounts Receivable Specialist

Raleigh, NC
onsite
Permanent
65000 - 70000 USD / Yearly
We are looking for an experienced Accounts Receivable Clerk to join a growing pharma company in Raleigh, North Carolina. In this role, you will play a vital part in managing cash applications, customer credits, and billing processes while ensuring accuracy and efficiency in all financial transactions. This position requires someone with a keen eye for detail and strong organizational skills, who can effectively collaborate across departments to meet customer needs. Pharma and SAP experience is preferred. Responsibilities:• Process incoming cash receipts and accurately apply them to the appropriate accounts based on customer remittances.• Investigate discrepancies between billed amounts and payments received, ensuring timely resolution.• Maintain daily cash receipt records and balance them against the general ledger.• Research, analyze, and validate customer debit memos, coordinating with other departments to process credit requests.• Prepare and issue credit memos for various scenarios, such as promotional goods, damaged items, rebates, and chargebacks.• Manage and document customer rebills, ensuring timely and precise billing processes.• Conduct ongoing reconciliations to maintain the integrity of billing and receivable data.• Distribute monthly financial statements and respond to customer inquiries in a timely manner.• Access and utilize customer portals for processing transactions and retrieving necessary documentation.
2026-03-20T00:00:00Z

Associate Patient Care Coordinator

Fayetteville, NC
onsite
Temporary
18 - 20 USD / Hourly
Patient Care Coordinator will be responsible for overall front desk activities including management of the reception area greeting patients assisting patients with their needs such as completing registration scheduling appointments and handling patient/customer service issues to ensure an overall positive patient experience. Principal Duties and Responsibilities: - Greet/check-in check-out and direct patients and visitors. - Schedule appointments update patient information in practice management system and provide information to patients. - Process payments and handle patient complaints. - Ability to build and maintain rapport with all referral sources. - Ability to multi-task and work in a fast-paced environment - Organizes workflow and appointment by reading and routing correspondence collecting customer information and managing assignments. - Completes requests by always greeting all clients patients with courteous and respectful interactions on the phone via email or portal interaction and answering or referring all inquiries as appropriate team member. - Maintains patient confidence and protects operations by always keeping information confidential in compliance with all HIPAA rules and regulations. - Ability to de-escalate dissatisfied patients and offering patient assistance and support as needed. - Secures information by completing all necessary actions required within the assigned system and established procedures. - Provides all historical reference required by utilizing filing and retrieval systems. - Contributes to team effort by accomplishing all related tasks as needed. - Always provides superior customer service excellence. - Remains flexible on behalf of the position and the team - Ability to interact both positively and professionally through multiple departments within the practice. - Ability to work both independently as well as within a team environment. - All other duties as assigned.
2026-03-13T00:00:00Z