<p>We’re partnering with John Deere to find their next Employee Experience Representative! This HR support role is part of the Human Resources Operations Center (Ask HR) and plays a key part in delivering top-tier service to employees and internal HR teams. The position offers a hybrid schedule — 4 days onsite and 1 day remote — following 2–3 months of onsite training.</p><p><br></p><p>Interested? Apply today or contact Christin, Erin, or Lydia at (563) 359-3995 to learn more!</p><p><br></p><p>Key Responsibilities:</p><p>-Provide responsive, professional support for HR processes and inquiries</p><p>-Support HR functions like onboarding, internal transfers, record maintenance, and training administration</p><p>-Handle sensitive information with confidentiality</p><p>-Collaborate on process improvements and efficiency initiatives</p><p>-Ensure service levels are consistently met or exceeded</p>
<p><strong>About the Organization:</strong></p><p>Our client is a highly respected organization in the insurance industry, renowned for its commitment to community engagement and corporate social responsibility. They are seeking a Customer Support Representative to join their Customer Service Center. This role provides a unique opportunity to make a meaningful impact by delivering exceptional service and support to customers.</p><p><br></p><p><strong>About the Role:</strong></p><p>As a Customer Support Representative, you will serve as the front line of communication with customers, primarily through telephone interactions and occasionally written correspondence. You'll assist with insurance-related inquiries, product requests, and account changes by analyzing customer needs, performing calculations, and implementing resolutions.</p><p><br></p><p><strong>You'll positively impact Customer Support Center in the following ways:</strong></p><ul><li>Excellent communication skills to explain insurance products to customers</li><li>Ability to handle matters that can highly sensitive and emotional</li><li>Strong decision making and analytical abilities as you analyze customer inquiries, determine steps for resolution, research member files, analyze certificate provisions to determine methods of affecting desired changes (i.e. change of beneficiary, type of insurance, change in method of payment, etc)</li></ul><p><strong>What Makes this Opportunity Exciting:</strong></p><p>Joining this team means you'll be welcomed into a vibrant and collaborative culture that values continuous improvement and growth.</p><ul><li><strong>Career Development:</strong> Gain ongoing training, develop new skills, and unlock opportunities for future career advancement.</li><li><strong>Hybrid Flexibility:</strong> Begin with onsite training and transition into a flexible hybrid schedule, combining work-from-home (WFH) with in-office collaboration a few days each month.</li><li><strong>Work-Life Balance: </strong>Enjoy a rotating schedule every two weeks (8 a.m.–4 p.m. and 9 a.m.–5 p.m.), allowing for variety and structure.</li></ul><p><strong>Added Incentives</strong></p><ul><li><strong>Training Growth Path:</strong> Clear opportunities to enhance your skills and advance your career through ongoing education and development.</li><li><strong>Comprehensive Benefits Package:</strong> A robust offering designed to support your well-being inside and outside of work.</li><li><strong>Retention Bonus:</strong> Receive financial rewards for your commitment and contributions to the team.</li><li><strong>Rich Feedback Culture:</strong> Thrive in an environment that prioritizes constructive feedback to help you continuously grow and exceed goals.</li></ul><p>If you're passionate about helping others, thrive in a collaborative environment, and enjoy learning and development opportunities, connect with our team today - Christin, Erin and Lydia are great points of contact for this role and can be reached at (563) 359-7535.</p>
<p><strong>Job Title: Front Desk Representative (Contract)</strong></p><p><strong>Location: Iowa City, Iowa</strong></p><p><strong>Description:</strong></p><p>We are seeking a friendly and organized Front Desk Representative to join our client's team on a <strong>short-term contract</strong> basis. Acting as the "Director of First Impressions," the ideal candidate will play a pivotal role in creating a welcoming environment for visitors, handling phone calls, and assisting with various clerical tasks. If you have excellent communication and organizational skills, this is an excellent opportunity to showcase your talents while contributing to the success of a dynamic company in Iowa City.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist clients and visitors with a friendly and professional demeanor, ensuring a seamless first impression.</li><li>Answer incoming phone calls promptly, routing them to the appropriate departments or providing accurate information as needed.</li><li>Manage daily administrative tasks, such as data entry, filing, scanning documents, and organizing office materials.</li><li>Assist with scheduling appointments, managing calendars, and coordinating meetings.</li><li>Maintain a clean and organized front desk and reception area.</li><li>Provide high-quality customer service to internal staff and external stakeholders.</li><li>Support additional clerical tasks and special projects as requested.</li></ul><p><br></p>
<p>We are looking for a dedicated Talent Acquisition Specialist to lead the full recruitment lifecycle and build strong talent pipelines for current and future hiring needs in the West Branch area. This role involves managing the Applicant Tracking System, sourcing candidates through diverse channels, and coordinating interviews and selection procedures. The ideal candidate will play a pivotal role in shaping our workforce by implementing effective recruiting strategies and fostering partnerships with educational institutions and employment agencies.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the entire recruitment process, including sourcing, screening, interviewing, and guiding candidates through the offer and onboarding stages.</p><p>• Develop and execute marketing strategies to attract both active and passive job seekers.</p><p>• Create and post job requisitions on internal and external platforms, ensuring accuracy and appeal.</p><p>• Build and maintain a robust pipeline of candidates with relevant experience to meet current and anticipated staffing needs.</p><p>• Establish and nurture relationships with high schools, colleges, and employment agencies to expand talent pools.</p><p>• Conduct preliminary interviews to assess candidate suitability, cultural fit, and salary expectations.</p><p>• Administer personality assessments and verify references to ensure candidates meet job requirements.</p><p>• Coordinate interview schedules, travel arrangements, and relocation efforts for new hires as needed.</p><p>• Track and report key recruitment metrics to evaluate the effectiveness of hiring strategies.</p><p>• Ensure compliance with employment laws and maintain confidentiality throughout the recruitment process.</p><p><br></p><p>If you are looking for a company that provides a collaborative work environment, growth potential, strives to show appreciation to their employees, has a hybrid work schedule, and a competitive bonus potential, then this could be the perfect place for you! </p>
<p>We are offering an exciting opportunity with a well-established company located in Rock Island, Illinois. We're in search of a Payroll and Compensation Manager to join our team. In this role, your primary function will be to manage the operations of our Payroll and Compensation department, ensuring accurate and prompt processing of commissions and other forms of compensation across the nation.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the daily operations of the Agency Payroll and Compensation department, ensuring efficient workflow.</p><p>• Establish and maintain rapport with employees, addressing their concerns and educating them on compensation procedures.</p><p>• Facilitate training and development programs to meet the current and future needs of the department.</p><p>• Handle departmental issues, resolving problems and determining performance-based actions including promotion, transfer, or dismissal.</p><p>• Manage the department’s annual budget, ensuring adherence to financial plans.</p><p>• Ensure prompt and accurate compensation for financial representatives, including all appropriate tax form reporting.</p><p>• Coordinate with internal/external auditors to ensure compensation programs are administered consistently and in compliance.</p><p>• Handle confidential reports and information with complete discretion, maintaining professionalism at all times.</p><p>• Utilize accounting and payroll management skills to optimize departmental operations.</p><p>• Leverage leadership development and problem-solving skills to enhance team performance and departmental efficiency.</p><p><br></p><p>If you are looking for a company that has a very collaborative and supportive environment, a great culture, flexible schedule, growth potential, amazing benefits and so much more, then you don't want to miss out on this opportunity!</p>
