We are looking for a Help Desk Analyst to join our team in Stockton, California, as part of a Contract to permanent position within the aerospace industry. In this role, you will be responsible for providing technical support to end users across multiple environments, ensuring smooth system functionality and resolving issues promptly. This position offers an exciting opportunity to work closely with IT leadership and collaborate on delivering exceptional support services.<br><br>Responsibilities:<br>• Address and resolve help desk tickets efficiently to minimize downtime for users.<br>• Provide technical support for Windows 10/11 operating systems and Microsoft 365 applications.<br>• Assist remote users with VPN access and troubleshooting to ensure seamless connectivity.<br>• Manage user accounts and perform basic networking tasks to maintain system reliability.<br>• Collaborate with IT leadership and team members to ensure timely resolution of technical issues.<br>• Deliver detail-oriented and customer-focused support to enhance user satisfaction.<br>• Document resolutions and maintain accurate records of help desk activities.<br>• Identify recurring issues and propose solutions to improve system performance.<br>• Stay updated on emerging technologies to continuously enhance support capabilities.
We are looking for a skilled Data Analyst to join our team in Modesto, California, within the healthcare industry. This Contract to permanent position offers an exciting opportunity to contribute to data reporting and system integration efforts that support behavioral health services. If you thrive in a collaborative environment and have a passion for leveraging technology to drive impactful outcomes, we encourage you to apply.<br><br>Responsibilities:<br>• Coordinate data reporting initiatives to ensure accuracy and consistency across systems.<br>• Conduct research to maintain compliance with state and federal behavioral health reporting regulations.<br>• Support integration efforts for electronic health record (EHR) systems and other organizational technologies.<br>• Collaborate with cross-functional teams to enhance data management and reporting processes.<br>• Utilize advanced analytical skills to support data-driven decision-making and improve service delivery.<br>• Monitor data quality and implement strategies to address discrepancies or inefficiencies.<br>• Provide technical expertise to optimize system performance and align with regulatory standards.<br>• Assist in developing documentation and training materials related to data reporting and system usage.<br>• Identify opportunities for process improvements and present actionable recommendations.<br>• Ensure the confidentiality and security of sensitive health information during data handling and reporting.