<p>Are you looking to advance your career as a collections professional at a rapidly growing company located conveniently near St. Paul. This Collections Specialist role will be a long term temporary / contract to hire employment opportunity that has immense opportunity for growth. Nourish your career as an experienced Collections Specialist at a growing company when you contact Robert Half today!</p><p><br></p><p>The job:</p><p>- Process Payments</p><p>- Register all customer payments to the correct reports</p><p>- Maintain quality customer service and a positive company image by resolving customer account inquiries</p><p>- Manage inbound and outbound collections calls and correspondence</p><p>- Process bankruptcy filings correctly when received</p><p>- Abide by all Federal Fair Credit Reporting Act rules and regulations</p><p>- Manage all billing and reporting activities in line with deadlines</p><p>- Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment</p><p>- Oversee and update customer files to ensure data consistency</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>We are looking for a detail-oriented Collections Specialist to join our team in Minnesota in a contract capacity with the potential for a permanent role. This position supports mortgage and consumer collection activities through account follow-up, delinquency review, documentation handling, and compliance-focused communication. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage sensitive financial information while delivering accurate and timely support.</p><p><br></p><p>Responsibilities:</p><p>• Conduct outbound outreach to customers based on delinquency and account status reports to help resolve past-due balances.</p><p>• Review accounts to identify appropriate collection or loss mitigation next steps and document activity with accuracy.</p><p>• Prepare and send required notices, letters, and supporting documentation in accordance with internal procedures and regulatory expectations.</p><p>• Maintain complete and up-to-date records of collection efforts, delinquency status, and account-level actions.</p><p>• Communicate with investors, insurers, and other external partners regarding loan status, workout activity, foreclosure alternatives, bankruptcy matters, and related collection issues.</p><p>• Assist with modification request processing and ensure reporting is completed correctly for applicable loan programs.</p><p>• Compile delinquency and portfolio reports for leadership, investors, and other stakeholders as needed.</p><p>• Support training efforts for new or existing team members and contribute to the achievement of departmental performance goals.</p><p>• Stay informed on consumer protection requirements, mortgage servicing standards, and company policies while safeguarding confidential information.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>We are looking for a skilled Collections Specialist to join our team. In this role, you will play a vital part in managing accounts receivable and ensuring timely payment collections from a wide range of clients. This is a contract to hire position offering a hybrid work environment, with opportunities for remote work after initial training. If you have a passion for efficiency and a strong background in collections, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of approximately 1,000 accounts, prioritizing collection efforts to meet daily and monthly targets.</p><p>• Review and resolve payment disputes, working with clients to address issues such as missing purchase orders or billing discrepancies.</p><p>• Utilize Microsoft Excel and SAP tools to track aging balances and maintain accurate records of collection activities.</p><p>• Communicate effectively with clients to address overdue balances and negotiate payment solutions.</p><p>• Collaborate with internal departments to resolve upstream errors and ensure smooth order processing.</p><p>• Provide regular updates on collection progress and escalate unresolved issues when necessary.</p><p>• Ensure compliance with company policies and procedures while managing sensitive financial information.</p><p>• Analyze and identify patterns in recurring disputes to recommend process improvements.</p><p>• Support the team in achieving overall productivity goals by handling multiple accounts per day.</p>
We are looking for a detail-oriented Proposal Benefits Analyst to join our team on a long-term contract basis in Minnetonka, Minnesota. In this role, you will be responsible for supporting the creation and delivery of accurate commercial group proposals, ensuring client and broker satisfaction, and maintaining compliance with regulatory standards. This position requires strong organizational skills, attention to detail, and the ability to collaborate with cross-functional teams to meet deadlines and deliver high-quality results.<br><br>Responsibilities:<br>• Develop and review new and renewal proposal packages for large group clients, ensuring accuracy and compliance with regulatory requirements.<br>• Collaborate with sales and underwriting teams to interpret client needs and create tailored proposal exhibits.<br>• Prepare and audit Summary of Benefits and Coverage (SBCs), aligning them with Certificates of Coverage (COCs) and other benefit documents.<br>• Generate benefit change grids and ensure accurate linking of SBCs to the member portal.<br>• Maintain knowledge of product guidelines, federal regulations, and competitor offerings to ensure proposals meet all standards.<br>• Monitor workflow and manage assignments to ensure timely completion of proposal deliverables.<br>• Serve as a liaison between sales, underwriting, and operational teams to facilitate effective communication and collaboration.<br>• Utilize tools such as Microsoft Word, Excel, Adobe, and Salesforce CRM to create and manage proposal documents.<br>• Conduct audits to ensure the accuracy of benefit language and compliance with organizational standards.<br>• Provide support for ad hoc tasks related to proposal development and benefit administration.
<p>If you're interested in developing a career in finance as a Billing Specialist, and have strong attention to detail and a knack for prioritizing and organizing your workload, this job might be right for you. Robert Half has a Billing Specialist opportunity available with a flourishing company so call today if you're eager to get your career off the ground. This Billing Specialist position will consist of reviewing bills, working with customers, and performing data entry into spreadsheets and accounting software. This is a contract position located on the east side of the Twin Cities.</p><p> </p><p>Responsibilities:</p><p>- Review discrepancies on bills to resolve issues to release credit holds, reaching out to customers when needed</p><p>- Work closely with other functional teams to ensure data quality and consistency</p><p>- Review, evaluate, and process bills or invoices for services rendered; Apply checks</p><p>- Gauge billing documents and other data for accuracy and completeness, acquiring missing or correct data when necessary</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
We are looking for a detail-oriented individual to support bankruptcy-related collections activities within a banking environment in Minnesota. This position focuses on protecting the organization’s financial interests by managing bankruptcy accounts, maintaining accurate records, and coordinating required actions with legal partners. The ideal candidate brings strong knowledge of bankruptcy processes, sound judgment, and the ability to balance compliance, service, and operational efficiency.<br><br>Responsibilities:<br>• Manage bankruptcy accounts from initial notice through resolution, tracking court activity and internal due dates to ensure timely handling of each case.<br>• Draft, examine, and coordinate documentation such as proof of claim filings, reaffirmation agreements, and related motions in partnership with legal counsel.<br>• Maintain accurate account records across internal databases and tracking tools so case status, timelines, and required follow-up remain current.<br>• Review loan details including balances, delinquency amounts, interest calculations, payment changes, and modification terms tied to bankruptcy plans.<br>• Monitor trustee payments and confirm loan setups align with approved bankruptcy terms and repayment arrangements.<br>• Identify accounts requiring additional action due to missed payments or plan-related delinquencies and escalate next steps appropriately.<br>• Serve as a resource for collectors, employees, and customers by answering complex bankruptcy questions and resolving escalated account inquiries.<br>• Support process improvement efforts by evaluating current collection practices, updating procedures, and recommending changes that reduce loss exposure and strengthen compliance.<br>• Stay informed on applicable federal and state bankruptcy and collections regulations and communicate relevant impacts to management.<br>• Contribute to departmental priorities by meeting performance goals, supporting management requests, and completing additional duties that aid team operations.
<p>Join a high-volume Customer Service team as an Order Entry & Ecommerce Specialist. You will play a key role in processing quotes, orders, and supporting both internal sales teams and external customers. This is a dynamic role where priorities shift daily. If you thrive in a fast-paced environment and take pride in delivering accurate, timely support, this is a great opportunity to make an immediate impact. We’re looking for someone who is adaptable, detail-oriented, and motivated to contribute to a collaborative team where great service truly matters.</p><ul><li>Enter quotes and orders into Salesforce; majority of work is data entry</li><li>Create and manage users for the ecommerce platform (e-shop)</li><li>Provide day-to-day customer service and administrative support, including order entry and responding to customer inquiries via the ticketing system (Freshdesk)</li><li>Ensure accuracy of pricing, freight information, and completion of order quality assurance</li><li>Support sales teams by preparing quotes and sending approvals</li><li>Assist with process support, including credits, returns, and web shop setups</li><li>Handle incoming calls (5–10 daily) via phone queue</li><li>Participate in internal Teams meetings</li><li>Adapt to changing tasks, supporting various administrative needs as required</li></ul><p><br></p>