<p>We are looking for a meticulous and organized Rent/Payment Coordinator for a non-profit organization. In this long-term contract role, you will play a key part in ensuring smooth financial operations within our nonprofit organization. This position offers a chance to make a meaningful impact while working in a collaborative and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Guide clients through program criteria, application steps, documentation requirements, and court-related processes, both over the phone and in person.</li><li>Walk applicants through local rent assistance websites, offering support and clear explanations.</li><li>Complete and review intake and housing forms to verify client information; obtain and check required supporting documents (e.g., proof of income, housing ledgers, property manager W-9s).</li><li>Maintain familiarity with up to five different grant programs referencing detailed checklists to provide accurate and consistent service.</li><li>Collaborate closely with case managers to process a high volume of applications, moving clients from waiting list to approval efficiently.</li><li>Prepare payment requests and supporting documentation for supervisor approval (checks issued directly to landlords/property managers).</li><li>Communicate with landlords/property managers as needed to validate information and ensure timely payment processing.</li><li>Vigilantly review applications for potential errors or fraud, escalating questionable cases for further review.</li><li>Maintain accurate records, update case notes, and ensure data privacy and security at each step.</li><li>Support overall program operations and ensure a friendly, welcoming environment for all participants.</li></ul><p><br></p>
We are looking for a detail-oriented Loan Processor to support fiscal year-end activities on a contract basis. This short-term role requires strong organizational and data processing skills to ensure the accurate management of loan files and documents. Based in Mendota Heights, Minnesota, the position will require in-office attendance at corporate headquarters.<br><br>Responsibilities:<br>• Review and verify installment loan files and documents to ensure accuracy and compliance with company policies and regulatory requirements.<br>• Coordinate the setup and booking of new loans and manage updates to existing loans.<br>• Scan, index, and manage loan-related documents received from internal teams, third-party vendors, and external partners.<br>• Monitor loan production to ensure adherence to compliance standards, identifying areas for improvement and providing training as needed.<br>• Maintain document status information using system-generated and manual reports, ensuring timely follow-up on outstanding items.<br>• Prepare reports to highlight pending issues, department goals, and training needs for leadership review.<br>• Analyze loan booking trends and provide insights to support strategic decision-making by the leadership team.<br>• Assist in maintaining procedural and policy manuals to ensure alignment with company standards.<br>• Support ad hoc projects such as marketing analysis or audit-related tasks as they arise.<br>• Utilize tools such as Microsoft Excel and other systems to generate reports and track progress effectively.