<p><strong>Receptionist and Customer Service Representative</strong></p><p><strong>Responsibilities:</strong></p><ul><li>Accurately enter customer orders into ERP and maintain order entry records.</li><li>Answer incoming phone calls, direct inquiries to the appropriate parties, and provide information as needed.</li><li>Greet guests and visitors in a courteous and professional manner, ensuring a positive first impression.</li><li>Handle customer complaints by identifying issues, providing timely solutions and alternatives, and following up to ensure complete resolution.</li><li>Keep records of customer interactions, process customer accounts, and update customer information as necessary.</li><li>Manage and track sample requests from customers and internal teams.</li><li>File tickets, estimates, and other documentation promptly and accurately.</li><li>Follow established communication procedures, guidelines, and company policies to ensure consistent and high-quality service.</li><li>Assist with miscellaneous office duties, such as data entry, filing, document preparation, and maintaining office supply inventory.</li></ul><p><strong>Skills & Qualifications:</strong></p><ul><li>Strong communication and interpersonal skills.</li><li>Attention to detail and ability to manage multiple priorities.</li><li>Proficient in order entry systems (Fishbowl experience preferred).</li><li>Customer-focused mindset with a commitment to resolving issues effectively.</li><li>Organization skills and the ability to maintain accurate records.</li></ul><p>Ready to make a meaningful impact as the face and voice of our organization? Apply today to join our team.</p>
<p>We are looking for a Patient Accounts Insurance Specialist to join our team on a contract basis. In this role, you will play a vital part in ensuring the accurate billing and processing of insurance claims while adhering to established guidelines and procedures. This position requires strong attention to detail, excellent communication skills, and a thorough understanding of medical billing and coding practices. This role is part time, approximately 10 hours a week.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit insurance claims using appropriate codes and ensure compliance with billing guidelines.</p><p>• Review new patient admissions to accurately bill based on facility, state, funding plan, and contract requirements.</p><p>• Maintain detailed knowledge of coding systems such as ICD-10 and claim field requirements for both facility and detail-oriented services.</p><p>• Utilize electronic claim submission systems and clearinghouses efficiently.</p><p>• Interpret and adhere to billing policies and procedures specific to the organization's facilities and states.</p><p>• Communicate effectively with patients, guarantors, and insurance companies to clarify billing processes and resolve concerns.</p><p>• Coordinate conference calls to address complex insurance issues involving patients and insurance representatives.</p><p>• Perform regular account reviews and follow up on outstanding claims in accordance with established procedures.</p><p>• Ensure claims are processed accurately by researching insurance payments and performing detailed reviews.</p><p>• Work collaboratively with managed care staff for precertification needs and appeals processes.</p>
We are looking for a detail-oriented Credit Specialist to join our team in Apple Valley, Minnesota. In this long-term contract role, you will play a pivotal part in managing and resolving negative account balances while ensuring compliance with established credit policies. This position offers the opportunity to work in the financial services industry, leveraging your expertise to address backlog issues and maintain operational efficiency.<br><br>Responsibilities:<br>• Review and analyze accounts to identify negative balances caused by Courtesy Pay transactions.<br>• Calculate fees and losses associated with negative accounts and process charge-offs accordingly.<br>• Manage general ledger entries and ensure proper documentation and transfer of financial data.<br>• Close accounts with negative balances and notify customers through formal communication channels.<br>• Verify open credit cards and assess limits to determine necessary account closures.<br>• Maintain accurate records in spreadsheets and generate letters to inform customers of account status.<br>• Support the team in catching up on backlog caused by increased negative accounts.<br>• Ensure consistent adherence to company policies and procedures regarding credit management.<br>• Collaborate with team members to streamline processes and improve efficiency in handling accounts.<br>• Perform additional duties as assigned to support the credit management function.
Seeking PT Leave of Absence Specialist contract to permanent! <br> Typical Duties: Employee Support: Main contact for all employee leave questions (FMLA, PFML, workers’ comp, military leave, ADA, ESST) Guide employees through the leave process and explain their rights Keep employees updated on their leave status Advise managers on leave policies Support ADA accommodations Help develop and improve leave policies and training materials Notify managers/schedulers of leaves while maintaining confidentiality Leave Administration: Process and manage all leave requests from start to finish Track all documentation and compliance for leave cases Coordinate with insurance or third-party administrators as needed Enter leave in timekeeping systems Schedule return-to-work tasks and communicate with relevant staff Compliance and Records: Stay updated on all leave laws and company policies Make sure all records are accurate, complete, and confidential Audit leave files for compliance Prepare reports on leave trends Maintain confidentiality of employee health information
<p>We are looking for a detail-oriented Conflicts Specialist to partner with our law firm client on a contract basis. You will play a key role in ensuring the accuracy and efficiency of conflicts checks and related processes. This position is ideal for someone who thrives in a collaborative legal environment and has a keen eye for detail.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough conflicts checks and ensure all findings are documented accurately.</p><p>• Collaborate with legal administrative assistants and finance teams to streamline processes and resolve discrepancies.</p><p>• Review and analyze data to identify potential conflicts of interest.</p><p>• Utilize systems such as SurePoint to manage and track conflicts-related information.</p><p>• Assist in developing and maintaining best practices for conflicts checks and reporting.</p>
We are looking for an experienced Payroll Specialist to join our team on a long-term contract basis. In this role, you will oversee the complete payroll process for a multi-state operation, ensuring accuracy and compliance with relevant laws. This position requires both strategic thinking and hands-on execution, offering an opportunity to contribute to higher-level projects while managing day-to-day payroll functions.<br><br>Responsibilities:<br>• Administer full-cycle payroll processes, ensuring precise and timely payment to employees.<br>• Manage multi-state payroll operations, adhering to federal, state, and local regulations.<br>• Collaborate on higher-level payroll projects to improve systems and procedures.<br>• Ensure compliance with payroll laws and regulations, including tax filings and reporting.<br>• Handle payroll for over 500 employees, maintaining accuracy and efficiency.<br>• Investigate and resolve payroll discrepancies or issues promptly.<br>• Support audits and reviews by providing required payroll data and documentation.<br>• Analyze payroll reports to identify trends and optimize workflows.<br>• Provide guidance and training to staff regarding payroll practices and policies.
We are looking for a detail-oriented Payroll Specialist to join our team on a contract basis in Golden Valley, Minnesota. In this role, you will be responsible for ensuring the accurate and timely processing of payroll while maintaining compliance with policies and regulations. This position requires strong collaboration with multiple departments and a commitment to excellent customer service.<br><br>Responsibilities:<br>• Process employee onboarding paperwork, verify details, and enter information into payroll systems to maintain accurate records.<br>• Execute bi-weekly or semi-monthly payroll, including timesheet calculations, data entry, and manual check processing.<br>• Ensure proper deductions for insurance, benefits, and other withholdings are accurately applied to payroll.<br>• Handle child support, garnishments, and tax levy orders, ensuring timely and compliant payments.<br>• Maintain and update employee paid time off plans, ensuring accurate tracking and reporting.<br>• Store payroll timesheets and related documents securely within the electronic data storage system.<br>• Collaborate effectively with multiple departments to address payroll-related issues and inquiries.<br>• Deliver exceptional customer service by addressing payroll questions in accordance with company policies.<br>• Manage time efficiently to meet strict payroll deadlines.