<p>We are looking for a dedicated Patient Services Registration Specialist to join the Emergency and Acute Psych Services department in Minneapolis, Minnesota. In this long-term contract role, you will assist with patient arrivals and registrations, ensuring accurate documentation and a smooth process for all involved. This position requires a second shift schedule of 3:30 PM - 12:00 AM, with a schedule that includes 32-40 hours per week, every other weekend, and some holiday coverage.</p><p><br></p><p>Responsibilities:</p><p>• Register patients promptly and accurately using the Epic operating system for Emergency and Acute Psych Services.</p><p>• Collect and verify patient information, including insurance details, demographic updates, and necessary documentation.</p><p>• Obtain required signatures and ensure all documents are scanned and filed appropriately.</p><p>• Facilitate the collection of co-pays and other payment responsibilities as part of the registration process.</p><p>• Provide exceptional customer service to patients and their families, maintaining a patient-centered approach.</p><p>• Address inquiries about auto, workers’ compensation, and other specific visit types with professionalism.</p><p>• Ensure compliance with ethical standards and departmental policies while handling sensitive information.</p><p>• Collaborate with team members to maintain an organized and efficient registration process.</p><p>• Assist with clerical duties, such as photocopying and scanning documents, to support operational needs.</p><p>• Adapt to a dynamic work environment, including evening and weekend shifts, as required.</p>
<p>We are looking for a dedicated Patient Services Registration Specialist to join our team in Minneapolis, Minnesota. This is a contract position offering the opportunity to play a vital role in supporting patients during their healthcare journey. The position involves working 3rd shift from 11:30 PM - 8:00 AM, including every other weekend and some holidays, in a fast-paced environment within the Emergency and Acute Psych Services department.</p><p><br></p><p>Responsibilities:</p><p>• Register patients promptly and accurately using the Epic operating system for Emergency and Acute Psych Services.</p><p>• Verify patient insurance information and ensure all necessary details, such as auto or workers' compensation claims, are documented.</p><p>• Collect patient co-pays, obtain signatures, and update demographic information as needed.</p><p>• Handle the collection and scanning of required documents, ensuring all records are properly maintained.</p><p>• Provide exceptional customer service to patients and families, ensuring a welcoming and attentive experience.</p><p>• Uphold ethical standards in all registration activities, adhering to department policies and procedures.</p><p>• Collaborate with other team members to ensure smooth operations during shifts.</p><p>• Assist with clerical tasks, including photocopying, scanning, and filing, to support overall department efficiency.</p><p>• Manage patient arrivals and ensure all required steps in the registration process are completed efficiently.</p><p>• Maintain flexibility to work night shifts, weekends, and holidays as required by the department schedule.</p>
<p>The Medical Front Desk Representative serves as the first point of contact for patients and plays a critical role in delivering an exceptional patient experience. This individual is responsible for front desk operations including patient check‑in/check‑out, appointment scheduling, insurance verification, and administrative support to ensure smooth clinic operations.</p><p>Key Responsibilities</p><ul><li>Greet and check in patients in a professional, friendly, and compassionate manner</li><li>Schedule, reschedule, and confirm patient appointments</li><li>Verify patient demographics, insurance coverage, and benefits accuracy</li><li>Collect copays, deductibles, and outstanding balances at time of service</li><li>Answer incoming phone calls and route messages appropriately</li><li>Maintain accurate and up‑to‑date patient records in the EMR/EHR system</li><li>Scan, upload, and manage patient documentation</li><li>Ensure compliance with HIPAA and patient privacy standards</li><li>Coordinate with clinical staff to support efficient patient flow</li><li>Resolve patient questions related to appointments, paperwork, or billing at a basic level</li><li>Perform general administrative tasks as needed to support the clinic</li></ul><p><br></p>
<p>We are looking for a Patient Accounts Insurance Specialist to join our team on a contract basis. In this role, you will play a vital part in ensuring the accurate billing and processing of insurance claims while adhering to established guidelines and procedures. This position requires strong attention to detail, excellent communication skills, and a thorough understanding of medical billing and coding practices. This role is part time, approximately 10 hours a week.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit insurance claims using appropriate codes and ensure compliance with billing guidelines.</p><p>• Review new patient admissions to accurately bill based on facility, state, funding plan, and contract requirements.</p><p>• Maintain detailed knowledge of coding systems such as ICD-10 and claim field requirements for both facility and detail-oriented services.</p><p>• Utilize electronic claim submission systems and clearinghouses efficiently.</p><p>• Interpret and adhere to billing policies and procedures specific to the organization's facilities and states.</p><p>• Communicate effectively with patients, guarantors, and insurance companies to clarify billing processes and resolve concerns.</p><p>• Coordinate conference calls to address complex insurance issues involving patients and insurance representatives.</p><p>• Perform regular account reviews and follow up on outstanding claims in accordance with established procedures.</p><p>• Ensure claims are processed accurately by researching insurance payments and performing detailed reviews.</p><p>• Work collaboratively with managed care staff for precertification needs and appeals processes.</p>