<p>We are looking for an experienced Operations Manager to oversee the operations functions within our independent bank located in the Twin Cities, Minnesota. This role requires a strategic and hands-on leader who can ensure efficient processes, compliance with regulations, and delivery of exceptional service to both internal and external stakeholders. The ideal candidate will bring a strong background in operations management and a proven ability to lead teams to success.</p><p> </p><p>Responsibilities:</p><p>• Supervise and guide the Operations team to ensure accurate and timely processing of products and services.</p><p>• Develop and implement scalable solutions and process improvements to enhance departmental efficiency and cost-effectiveness.</p><p>• Monitor compliance with federal and state regulations, addressing findings from audits and reviews promptly and thoroughly.</p><p>• Facilitate system upgrades and introduce new products and services by collaborating with relevant departments and overseeing implementation, testing, and training.</p><p>• Serve as the primary liaison between Deposit Operations and other internal teams, fostering clear communication and collaboration.</p><p>• Provide coaching and training to team members to ensure skill development and effective task completion.</p><p>• Evaluate and recommend updates to departmental services and structures to align with organizational goals.</p><p>• Conduct ongoing risk assessments and implement controls to mitigate potential issues while ensuring adherence to bank policies.</p><p>• Participate in bank committees and offer guidance on risk management and operational strategies.</p><p>• Ensure the department meets or exceeds financial performance goals by managing budgets and validating invoices.</p><p><br></p>
<p>We are seeking a highly organized and proactive Operations Coordinator / Team Lead to support our team on a short-term basis. This individual will not have direct reports but will serve as a key partner to supervisors by helping manage day-to-day operations, streamline workflows, and reduce administrative burden.</p><p><strong>Key Responsibilities</strong></p><ul><li>Act as a central point of coordination to support supervisors and maintain team efficiency</li><li>Conduct <strong>gap analysis</strong> on low-performing accounts or team outputs to identify performance issues and improvement opportunities</li><li>Partner with supervisors to implement adjustments and track progress against performance expectations</li><li>Monitor and manage worklists to ensure accounts are being handled accurately and within established timelines</li><li>Identify workflow inefficiencies and recommend process improvements</li><li>Provide regular updates and insights on performance trends and operational risks</li></ul><p><br></p>