<p>We are looking for a Sales Specialist to support an organization through a long-term contract assignment in Lakeville. This position serves as a key point of contact for incoming customer interest, helping identify strong sales opportunities while delivering an informative and detail-oriented experience. The role also supports consistent documentation, partner coordination, and effective communication across the lead management process.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>Review and evaluate inbound customer inquiries to determine interest, timeline, and product or service needs</p><p>Qualify opportunities and distribute sales-ready leads to appropriate internal teams or partners based on established guidelines</p><p>Maintain accurate and up-to-date records of customer interactions and lead activity within CRM systems</p><p>Respond promptly to inquiries and follow up to ensure a positive customer experience</p><p>Track progress against defined performance metrics, including response times and conversion goals</p><p>Collaborate with internal stakeholders to support successful customer outcomes</p><p>Represent the organization in a professional manner while serving as a primary point of contact for prospective customers</p>
<p>We are looking for a Sales Development Representative to join a growing team in a contract-to-permanent capacity. In this role, you will serve as an early point of contact for prospective clients, introducing solution-driven business planning tools and creating meaningful opportunities for the sales organization. This position is ideal for someone who enjoys outbound outreach, building executive-level relationships, and contributing to a fast-paced B2B SaaS sales environment.</p><p><br></p><p>Responsibilities:</p><p>• Initiate outreach to prospective enterprise customers and create a strong first impression through thoughtful, consultative conversations.</p><p>• Develop and advance sales opportunities by engaging decision-makers, identifying business needs, and securing introductory meetings for the sales team.</p><p>• Use account-based prospecting methods to target key organizations, personalize outreach, and improve engagement with high-value accounts.</p><p>• Partner closely with field sales representatives to align on territory strategy, messaging, and next-step actions for priority prospects.</p><p>• Lead conversations that focus on business value, helping prospects understand how planning, forecasting, budgeting, and modeling solutions can support their goals.</p><p>• Maintain consistent activity levels across calls, follow-ups, and pipeline development efforts to achieve weekly and monthly performance targets.</p><p>• Track outreach progress, lead status, and sales activity accurately within Salesforce and related sales tools.</p><p>• Support demand generation efforts through outbound sales and business development initiatives across B2B SaaS accounts.</p>
<p>We are seeking a driven and detail-oriented Inside Sales Representative to join a team in Eagan, MN. This contract opportunity is well-suited for someone who enjoys building relationships, supporting sales efforts, and working in a fast-paced, goal-focused environment.</p><p> </p><p><strong>Responsibilities:</strong></p><p>Handle inbound and outbound sales calls to identify customer needs</p><p>Build and maintain relationships with new and existing clients</p><p>Provide product and service information in a clear and accurate manner</p><p>Track and manage leads, opportunities, and customer interactions in CRM systems</p><p>Prepare quotes, process orders, and support the sales cycle from start to finish</p><p>Collaborate with internal teams to ensure timely and accurate order fulfillment</p><p>Follow up on inquiries and maintain consistent communication with clients</p><p>Meet or exceed established sales and activity targets</p>
<p>We are seeking a driven and detail-oriented Inside Sales Representative to join a software sales team in Burnsville, Minnesota. This contract opportunity is well-suited for someone who enjoys building relationships, supporting sales efforts, and working in a fast-paced, goal-focused environment.</p><p> </p><p><strong>Responsibilities:</strong></p><p>Handle inbound and outbound sales calls to identify customer needs</p><p>Build and maintain relationships with new and existing clients</p><p>Provide product and service information in a clear and accurate manner</p><p>Track and manage leads, opportunities, and customer interactions in CRM systems</p><p>Prepare quotes, process orders, and support the sales cycle from start to finish</p><p>Collaborate with internal teams to ensure timely and accurate order fulfillment</p><p>Follow up on inquiries and maintain consistent communication with clients</p><p>Meet or exceed established sales and activity targets</p>
<p>Robert Half is partnered with an innovative and growing law firm seeking an Attorney to support its Intake / Sales Function. </p><p><br></p><p>This is a 100% remote position and this role offers a unique opportunity to advise clients growing their healthcare businesses. You're not cold calling, your role is to respond to client outreach and meet the client on an intake video meeting where you will understand their legal and business needs, provide initial legal advice and advise on how the firm can support them meet their legal needs on an innovative flat fee basis. </p><p><br></p><p>There is commission/bonus on top of the listed base salary.</p><p><br></p><p><br></p>
<p>RHL is partnering with a well‑established law firm located in a northwest Twin Cities suburb - offering the advantages of a collaborative, close‑knit firm environment without the congestion, parking challenges, or commute associated with downtown practice. With more than four decades of service, our <strong>Real Estate and Banking </strong>practice group provides sophisticated counsel to a wide range of clients. We are seeking a highly skilled <strong>Associate Attorney</strong> who is committed to delivering exceptional legal solutions and contributing to the continued growth of our practice.</p><p> </p><p>Our client is a collaborative firm that values professional autonomy, rewards individual performance, and fosters a family‑friendly environment with strong community ties. Our attorneys enjoy meaningful responsibility, long‑term client relationships, and the ability to build a practice with true independence and support.</p><p> </p><p>Here, your work directly impacts both the firm’s growth and your own professional success. This role is ideal for an attorney seeking substantive, engaging work, the opportunity to grow a book of business, and a compensation structure that rewards productivity and initiative.</p><p> </p><p><strong>Why You’ll Love This Position:</strong></p><ul><li><strong>Close-Knit Team Environment:</strong> As part of our small litigation team, you’ll play an active and integral role in the success of the firm. Your contributions will matter from day one!</li><li><strong>Low Billable Hour Expectation:</strong> <u>1,200 hours,</u> intentionally set to promote a genuine work-life balance while still allowing attorneys to build and grow your practice. We believe strong client relationships and personal sustainability go hand in hand. </li><li><strong>Mentorship and Growth:</strong> Work alongside experienced attorneys dedicated to your professional development. This is a tremendous opportunity for mentorship and long-term career growth.</li></ul><p><strong>As an Associate Attorney in the Real Estate and Banking practice group, you will be expected to:</strong></p><ul><li>Draft and negotiate a variety of commercial real estate agreements, including purchase and sale agreements, commercial leases and lease amendments, conveyance documents, and mortgage loan documents.</li><li>Lead real estate due diligence efforts, including intricate title and survey review and analysis.</li><li>Experience with leasing, financing, and Phase I environmental review is beneficial.</li><li>Provide strategic counsel to banking clients on credit facilities and compliance.</li><li>Manage the full lifecycle of real estate and finance closings.</li></ul><p><strong>Primary Areas of Practice</strong></p><ul><li><strong>Commercial Real Estate:</strong> Leading complex acquisitions, dispositions, leasing, and development.</li><li><strong>Banking Law:</strong> Representing financial institutions in commercial lending, workouts, secured transactions, and foreclosures.</li><li><strong>Residential Real Estate:</strong> Overseeing high-level property transfers and title work.</li></ul><p><br></p>
<p>RHL is partnering with a well‑established law firm located in a northwest Twin Cities suburb - offering the advantages of a collaborative, close‑knit firm environment without the congestion, parking challenges, or commute associated with downtown practice. In the Business & Nonprofit Department, they serve entrepreneurs, business owners, and nonprofit organizations with practical, relationship‑driven legal counsel. Firm attorneys are trusted advisors to their clients, handling sophisticated matters while maintaining a personalized, client‑focused approach.</p><p> </p><p>Our client is a collaborative firm that values professional autonomy, rewards individual performance, and fosters a family‑friendly environment with strong community ties. Our attorneys enjoy meaningful responsibility, long‑term client relationships, and the ability to build a practice with true independence and support.</p><p> </p><p>Here, your work directly impacts both the firm’s growth and your own professional success. This role is ideal for an attorney seeking substantive, engaging work, the opportunity to grow a book of business, and a compensation structure that rewards productivity and initiative.</p><p> </p><p><strong>Why You’ll Love This Position:</strong></p><ul><li><strong>Close-Knit Team Environment:</strong> As part of our small litigation team, you’ll play an active and integral role in the success of the firm. Your contributions will matter from day one!</li><li><strong>Diverse Caseload:</strong> You’ll gain exposure to a broad range of litigation matters, handling cases that span <strong>construction litigation, contract disputes, employment litigation and more.</strong></li><li><strong>Low Billable Hour Expectation:</strong> <u>1,200 hours,</u> intentionally set to promote a genuine work-life balance while still allowing attorneys to build and grow your practice. We believe strong client relationships and personal sustainability go hand in hand. </li><li><strong>Mentorship and Growth:</strong> Work alongside experienced attorneys dedicated to your professional development. This is a tremendous opportunity for mentorship and long-term career growth.</li></ul><p><strong>Job Responsibilities: </strong>As an Associate Attorney in the Business & Nonprofit Department, you will be expected to:</p><ul><li>Provide counsel on a broad range of business law matters, including entity formation, governance, restructuring, mergers and acquisitions, employment law, intellectual property, and succession planning.</li><li>Form, structure, and dissolve business entities while advising clients on optimal organizational strategies.</li><li>Draft, review, and negotiate contracts across diverse industries.</li><li>Advise clients on state and federal employment law compliance and prepare employment agreements, severance agreements, policies, and employee handbooks.</li><li>Counsel nonprofit organizations on governance, employment issues, regulatory compliance, and operational matters.</li><li>Support business owners with general corporate and business law guidance to help them grow and manage their organizations.</li><li>Advise clients on intellectual property matters and prepare related state and federal filings.</li><li>Balance independent work with collaboration within a team‑oriented environment.</li><li>Manage multiple ongoing projects and deadlines with efficiency and strong attention to detail. </li></ul><p><br></p>
<p>We are looking for a Litigation Attorney to join a service-focused organization on a contract basis with the potential to become permanent. This role is well suited for a licensed attorney who can balance litigation support, subpoena response work, and investigative review while managing multiple priorities. The position offers the opportunity to work closely with internal teams and outside counsel to support legal strategy, documentation, and timely case progression.</p><p><br></p><p>Responsibilities:</p><p>• Manage subpoena and information request matters by reviewing legal demands, preparing responses, and helping ensure deadlines are met.</p><p>• Partner with operational teams to gather relevant records, clarify issues, and elevate concerns when legal or business risk is identified.</p><p>• Support a diverse litigation workload by organizing case materials, reviewing discovery, and contributing to strategy assessments.</p><p>• Assist with internal investigations through fact development, document analysis, and preparation of findings and recommendations.</p><p>• Coordinate with outside counsel to maintain clear communication, align on case expectations, and monitor completion of assigned deliverables.</p><p>• Oversee multiple legal projects at once by tracking milestones, prioritizing urgent needs, and driving work toward timely resolution.</p><p>• Compile, organize, and evaluate legal documents to support decision-making, regulatory review, and case readiness.</p><p>• Exercise sound legal judgment within the scope of the role while taking ownership of assigned matters and follow-through.</p><p>• Contribute to motion and briefing support by helping prepare case-related materials and reviewing documentation for accuracy and completeness.</p>
<p>We are excited to partner with a leading personal injury law firm in the SW Metro to find a Legal Assistant to join their team! This position offers the opportunity to make a meaningful impact by supporting attorneys in personal injury cases while advocating for clients.</p><p><br></p><p><strong>1 day/week remote after training.</strong></p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Provide administrative support to paralegals and attorneys in personal injury cases</li><li>Maintain and organize client files, both electronic and paper</li><li>Communicate with courts regarding case filings and deadlines</li><li>Schedule client appointments, depositions, mediations, and court hearings</li><li>Obtain and review medical records, police reports, and other case-related documents</li><li>Communicate professionally with clients, insurance companies, and opposing counsel</li><li>Track deadlines and manage attorney calendars to ensure timely case progression</li><li>Assist with e-filing documents in state and federal courts</li></ul><p><br></p>
<p>Robert Half's Legal Practice is partnered with a top large law firm in downtown Minneapolis, MN looking for a detail-oriented Legal Assistant to support busy Litigation Attorneys. Bring your strong communications skills, an ability to anticipate and strong technology skills to this great law firm!</p><p><br></p><p>1 day/week remote after initial training. 4 days on-site in downtown Minneapolis.</p><p><br></p><p>The responsibilities for this position will include, but are not limited to:</p><p><br></p><ul><li>Prepare correspondence, documents, and agreements, including document comparisons and conversions, manipulation of pdf documents, editing and scanning.</li><li>Electronically file litigation pleadings and other documents with state, federal and appellate courts, both locally and nationally.</li><li>Handle docketing of court scheduling orders, briefing schedules and other court mandated conferences, dates, and other litigation requirements.</li><li>Maintain electronic client files, including electronic pleadings and indices, as well as original pleadings and client documents.</li><li>Review, edit and finalize attorney and paralegal time entries and manage client invoices.</li><li>Provide general legal administrative support, including calendar management, scheduling and arranging attorney and client meetings, conferences and depositions, responding to and handling routine correspondence and making reservations/appointments.</li><li>Provide quality, responsive customer service to clients, attorneys, and co-workers.</li><li>Dependable, accountable, and consistently demonstrating a strong work ethic with a professional demeanor in all interactions.</li><li>Strong interpersonal relationships and ability to interact with all levels of the organization.</li><li>Ability to work well under pressure with deadlines – possess a sense of urgency.</li><li>Ability to work in a fast-paced environment with a variety of personalities and work styles.</li><li>Ability to be flexible in schedule and adaptable to constant change.</li><li>Ability to effectively handle multiple tasks and frequent interruptions.</li><li>Job duties may require time over 37.50 hours per week.</li></ul><p><br></p>
We are looking for a personable Member Services Representative to support members at our St. Paul, Minnesota branch in a Long-term Contract position. This role is ideal for someone who enjoys building trust through one-on-one service, whether assisting with everyday account needs, handling transactions, or resolving access issues. You will serve as a key point of contact for current and prospective members, creating a welcoming experience while delivering accurate, compliant, and efficient support.<br><br>Responsibilities:<br>• Welcome members in person and by phone, respond to questions, and provide clear guidance on account services and credit union offerings.<br>• Process routine financial transactions accurately, including cash handling, deposits, withdrawals, and other account-related requests.<br>• Open new accounts and support account maintenance activities such as closures, address updates, and profile changes.<br>• Assist members with digital banking access, including online banking support and troubleshooting debit card issues.<br>• Handle inbound and outbound calls with professionalism, offering timely follow-up and practical solutions to service concerns.<br>• Explain membership benefits, products, and procedures in a way that helps members make informed decisions without using a sales-driven approach.<br>• Maintain up-to-date knowledge of internal policies, operational procedures, and regulatory expectations to ensure reliable service.<br>• Create a positive branch experience by taking the time needed to understand member needs while keeping transaction-based service efficient and accurate.
<p>We are seeking a proactive and organized Sales Coordinator to support a team in Burnsville, Minnesota. This long-term contract opportunity is ideal for someone who enjoys providing administrative support, coordinating processes, and helping a sales team operate efficiently.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>Support daily sales operations through administrative and coordination tasks</p><p>Manage and update customer and sales data within CRM systems to ensure accuracy</p><p>Assist with preparing quotes, processing orders, and tracking sales activities</p><p>Coordinate communication between sales team members and internal departments</p><p>Schedule meetings, maintain calendars, and assist with reporting needs</p><p>Monitor and organize inbound inquiries, ensuring timely follow-up by the sales team</p><p>Maintain documentation, files, and sales materials in an organized manner</p><p>Provide general support to help streamline workflows and improve team efficiency</p>
We are looking for a Sales Enablement specialist to support marketing and sales initiatives through organized content, effective communication, and strong operational execution in Minnesota. This Contract position is well suited for someone who can manage enablement resources, improve the usability of sales materials, and help teams work more efficiently with the right tools and information. The ideal candidate brings a thoughtful approach to problem-solving, stays on top of multiple priorities, and contributes to a consistent experience for internal stakeholders.<br><br>Responsibilities:<br>• Coordinate sales enablement materials and resources to help teams access accurate, up-to-date content when needed.<br>• Partner with marketing and sales stakeholders to organize information, refine messaging assets, and support readiness across the sales process.<br>• Use enablement platforms and Microsoft applications to maintain documents, presentations, and other resources that support field teams.<br>• Review content and workflows to identify gaps, resolve issues, and recommend practical improvements that increase efficiency.<br>• Track assigned deliverables, manage competing deadlines, and ensure work is completed with strong attention to detail.<br>• Communicate clearly with cross-functional partners to gather requirements, provide updates, and support ongoing enablement needs.<br>• Assist with the administration and optimization of sales enablement tools, including support for related activities when applicable.
<p>Our client in the manufacturing industry is seeking a Customer Service Representative / Order Entry Specialist for a contract-to-hire opportunity. This role is heavily focused on high-volume order entry in SAP and requires strong customer support experience in a fast-paced manufacturing environment. The ideal candidate will have experience working with SAP, Salesforce, and another ERP system, along with excellent communication and problem-solving skills. Based on general knowledge.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and process a high volume of customer orders accurately in SAP.</li><li>Manage order status, updates, changes, and shipment coordination to ensure timely delivery. </li><li>Serve as the primary point of contact for customers regarding order inquiries, product availability, pricing, and delivery timelines. </li><li>Use Salesforce to track customer interactions, update account information, and maintain detailed records.</li><li>Work cross-functionally with sales, production, warehouse, and logistics teams to resolve order and service issues. </li><li>Review and verify purchase orders, pricing, and product details for accuracy before order release. </li><li>Troubleshoot and resolve customer concerns related to shipments, returns, backorders, and invoicing. </li><li>Maintain accurate data across ERP systems and internal platforms. </li></ul><p><br></p>
<p>We are looking for an <strong>Customer Service Representative </strong>t to join a fast-paced investment advisory team in Minneapolis, Minnesota. This Long-term Contract opportunity is ideal for someone who enjoys helping clients and advisors navigate web-based platforms while delivering clear, responsive service. In this role, you will support users with online tool questions, resolve routine technical issues, and partner with internal teams to ensure a smooth customer experience. The position follows an in-office schedule during training, with a hybrid arrangement available afterward.</p><p><br></p><p>Responsibilities:</p><p>• Guide clients and advisors on how to use online tools, new digital features, and related procedures so they can complete tasks confidently through self-service channels.</p><p>• Respond to questions about platform functionality, company guidelines, and product-related processes while addressing straightforward usability concerns.</p><p>• Investigate web-based application issues, determine likely causes, and resolve common problems with accuracy and urgency.</p><p>• Escalate advanced technical matters to specialized support teams and remain involved to help drive timely resolution for the customer.</p><p>• Monitor internal updates to online tools and communicate potential impacts that may affect support demand or incoming contact volume.</p><p>• Build practical knowledge of systems, workflows, and support resources to provide dependable assistance across a range of web-based service needs.</p><p>• Manage a high volume of cases at once while maintaining organized follow-up and providing clear status updates to advisors and clients.</p><p>• Strengthen personal expertise through hands-on learning, peer collaboration, training, and the consistent use of established support best practices.</p>
<p>We are seeking a friendly and solution-oriented Customer Service Representative to support client interactions and service delivery in Burnsville, Minnesota. This contract-to-permanent opportunity is ideal for someone who enjoys helping others, resolving issues, and working in a team-focused environment.</p><p> </p><p><strong>Responsibilities:</strong></p><p>Respond to customer inquiries via phone, email, and chat</p><p>Resolve issues efficiently while maintaining a positive attitude</p><p>Document customer interactions and update account information</p><p>Collaborate with internal teams to ensure timely resolution of concerns</p><p>Provide product or service information clearly and accurately</p><p>Follow up with customers to ensure satisfaction and issue closure</p><p>Maintain knowledge of company policies and procedures</p><p>Support special projects and administrative tasks as needed</p>
<p>We are looking for an organized Customer Service Representative to support daily operations and deliver responsive service to both internal teams and external customers. This contract position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners.</p><p>• Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes.</p><p>• Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files.</p><p>• Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded.</p><p>• Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections.</p><p>• Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows.</p><p>• Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations.</p><p>• Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards.</p>
<p>We are seeking a reliable and detail-oriented Customer Service Representative to support a team in Bloomington, Minnesota. This contract opportunity is ideal for someone who enjoys assisting customers while also providing administrative support to ensure smooth day-to-day operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>Respond to inbound customer inquiries via phone, email, or other communication channels</p><p>Provide accurate information and assist with resolving customer questions or concerns</p><p>Perform data entry and maintain up-to-date customer records in internal systems</p><p>Assist with processing orders, updating account details, and handling documentation</p><p>Route inquiries to appropriate teams and ensure timely follow-up</p><p>Maintain organized files, records, and correspondence</p><p>Support scheduling, reporting, and other administrative tasks as needed</p><p>Collaborate with internal teams to ensure a positive and efficient customer experience</p>
We are looking for a Customer Service Representative to support day-to-day client interactions from our Minnetonka, Minnesota location. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping accurate records. In this role, you will handle phone and email inquiries, assist with order-related tasks, and provide organized administrative support to ensure a smooth customer experience.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism, accuracy, and a solutions-focused approach.<br>• Place outbound calls as needed to follow up on requests, confirm details, or provide updates.<br>• Manage customer communication through email and ensure timely, clear responses to inquiries.<br>• Enter and update customer, order, and service information with a high level of accuracy.<br>• Support order processing activities and verify details to help maintain efficient service delivery.<br>• Schedule appointments and coordinate timing based on customer needs and business requirements.<br>• Maintain organized records and documentation to support daily service operations.<br>• Use Microsoft Word and Excel to complete administrative tasks, track information, and prepare basic documentation.
<p>We are looking for a Customer Service Representative to support customer-facing outreach and service efforts for a professional organization. This long-term contract position is ideal for someone who enjoys connecting with prospective customers, delivering a positive first impression, and helping individuals reach the right resource quickly. The role combines high-volume outbound engagement with responsive inbound support, requiring strong communication, sound judgment, and a service-focused approach throughout the day.</p><p><br></p><p>Responsibilities:</p><p>• Place high-volume outbound calls to prospective customers, applicants, and other contacts who have expressed interest in learning more about available programs and services.</p><p>• Respond to inbound phone and chat inquiries with a welcoming, attentive approach that creates a positive experience from the first interaction.</p><p>• Assess each person’s questions or goals and direct them efficiently to the appropriate department, advisor, or support team.</p><p>• Contribute to a variety of outreach initiatives based on organizational priorities, including follow-up campaigns tied to leads, opportunities, and applications.</p><p>• Support the needs of prospects, applicants, and current learners by providing accurate information and facilitating timely handoffs when additional assistance is needed.</p><p>• Maintain productivity in a fast-paced environment that may involve managing more than 100 calls in a day while preserving quality and consistency.</p><p>• Complete assigned administrative support tasks and maintain organized records related to daily communication activities.</p><p>• Share effective communication approaches and service insights with team members to promote consistent support standard</p>
<p>This position focuses on delivering responsive service, coordinating order fulfillment, and serving as a reliable point of contact for product, pricing, and shipment-related questions. The ideal candidate brings strong communication skills, experience working across internal teams, and the ability to resolve issues accurately in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Process customer purchase orders with accuracy, including data entry, validation, and updates within ERP and order management systems.</p><p>• Respond to inbound customer inquiries related to product availability, pricing, usage, and basic specifications with professionalism and accuracy.</p><p>• Coordinate scheduled order releases by reviewing timing, product availability, and customer commitments to support on-time fulfillment.</p><p>• Investigate shipment problems reported by customers, carriers, or internal shipping teams and work toward timely resolution.</p><p>• Partner with planning, operations, and other internal groups to accelerate parts availability and manage urgent delivery needs.</p><p>• Send order confirmations and status updates to customers to ensure clear communication throughout the order cycle.</p><p>• Maintain customer-specific procedures, scheduling agreements, and portal requirements to support consistent account management.</p><p>• Evaluate customer performance metrics and scorecards, then prepare responses or follow-up actions to help maintain service expectations.</p><p>• Handle escalated service concerns and provide backup assistance to teammates as business demands require.</p><p>• Support onboarding or guidance for new team members and share customer requirements with engineering or other stakeholders when needed.</p>