7 results for It End User Support Analyst Ii in Minneapolis, MN

Help Desk/Desktop Support Analyst

Maple Lake, MN
onsite
Permanent
55000 - 65000 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Annandale, Minnesota. This role offers an excellent opportunity to provide IT support while working in a collaborative environment, with access to great benefits and a yearly bonus. If you have hands-on experience in IT and a passion for problem-solving, we encourage you to apply. Responsibilities:• Provide technical support for Windows 10 and 11 operating systems as well as Microsoft Office 365 applications.• Manage and troubleshoot mobile and handheld devices, including iOS, Android, and Windows mobile.• Configure and maintain devices using Microsoft Intune, including autopilot and policy setup.• Address and resolve hardware and software issues through effective troubleshooting strategies.• Respond to service desk tickets promptly, ensuring timely resolutions for user requests.• Administer Active Directory accounts and permissions, supporting user access control.• Assist in managing PC hardware and peripherals, ensuring optimal performance.• Deliver exceptional customer service while effectively communicating solutions to users.• Document technical procedures and solutions to maintain a knowledge base for the team.
2026-03-10T00:00:00Z

Desktop Support Analyst

Saint Paul, MN
onsite
Temporary
25 - 30 USD / Hourly
We are looking for a dedicated Desktop Support Analyst to join our team. This position involves providing technical assistance to resolve hardware, software, and network-related issues while delivering excellent internal customer service. Responsibilities:• Manage and prioritize tickets in the unassigned queue to ensure timely resolution.• Perform desktop support tasks such as software updates, device imaging using Microsoft Entra ID, and troubleshooting hardware issues.• Diagnose and resolve technical problems across mobile devices, desktop systems, and network-related areas.• Utilize the Autotask ticketing system to track, document, and manage support cases.• Assist with basic networking tasks, requiring a high-level understanding of concepts.• Generate reports and extract data to support operational needs.• Deliver exceptional customer service to internal users, ensuring their technical concerns are addressed efficiently.• Follow established processes and workflows to maintain consistency in support operations.• Provide hands-on troubleshooting across a range of IT systems and tools.• Collaborate with team members to address escalated issues requiring Level 2/3 support.
2026-03-13T00:00:00Z

Desktop Support Analyst

Wayzata, MN
onsite
Temporary
26 - 35 USD / Hourly
We’re looking for a Desktop Support Analyst who enjoys solving problems, supporting people, and improving how technology is delivered across the organization. This role supports employees globally by ensuring their tools, devices, and systems work reliably so they can stay productive. You’ll be hands-on with end-user support while also contributing to process improvements and small projects.What you’ll do• Provide day-to-day support for laptops, desktops, peripherals, and end-user software• Respond to and manage help desk tickets, keeping users informed through resolution• Help administer the ticketing system, including ticket routing and prioritization• Support employee onboarding and offboarding, including device setup and workstation readiness• Assist with mobile devices, printers, and corporate print services• Maintain accurate inventory of IT equipment and supplies• Document procedures and help improve support processes and services• Partner with vendors, consultants, or contractors on assigned initiatives• Support junior team members with technical guidance and best practices• Participate in upgrades, changes, or maintenance that may occur outside standard hours• Contribute to small projects and support larger, cross-functional initiatives• Recommend tools or technologies that improve user experience and efficiencyWhat success looks like• Users feel supported, informed, and confident in their technology• Issues are resolved efficiently with clear communication• Processes are documented and continuously improved• The IT team is seen as responsive, collaborative, and service-oriented Interested candidates should contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf.(com).
2026-03-17T00:00:00Z

Financial Analyst II

Minneapolis, MN
onsite
Permanent
75000 - 85000 USD / Yearly
We are looking for a motivated Financial Analyst II to join our team in Minneapolis, Minnesota. This role is perfect for professionals seeking to advance their careers in financial analysis while gaining exposure to accounting practices. You will collaborate closely with cross-functional teams, contributing to impactful projects and driving informed decision-making. With opportunities for growth and a flexible hybrid work schedule, this position offers the ideal balance for career development and work-life integration. Responsibilities: • Conduct detailed financial analysis to evaluate business performance and identify areas for improvement. • Develop and maintain financial models to support strategic planning and forecasting. • Prepare and analyze profit and loss statements to provide insights into business operations. • Collaborate with sales teams to perform sales analysis and reporting, ensuring accurate and actionable data. • Assist in month-end close processes, ensuring financial accuracy and compliance. • Create budgets and forecasts to support organizational goals and monitor financial progress. • Utilize tools such as J.D. Edwards, Microsoft Excel, and Power BI to manage and analyze financial data. • Perform ad hoc financial analysis to address emerging business questions and provide recommendations. • Work closely with cross-functional teams to deliver actionable insights and support business objectives. • Contribute to process improvement initiatives to enhance efficiency in financial reporting and analysis.
2026-03-19T00:00:00Z

Sr. IT Support Specialist

Plymouth, MN
onsite
Temporary
30 - 35.97 USD / Hourly
The Senior IT Support Specialist provides advanced technical support across the organization and serves as the primary escalation point for complex issues. This role requires hands-on experience with modern endpoint, network, and cloud technologies. The specialist leads technical initiatives, and contributes to the stability, security, and performance of core IT systems. Responsibilities:• Diagnose and resolve complex incidents involving Windows endpoints, mobile devices, identity services, networking, and cloud applications.• Perform root cause analysis on recurring issues and implement permanent corrective actions.• Act as the highest internal escalation point for technical problems related to device management, authentication, endpoint security, network performance, and system integrations.• Lead deployments and upgrades of technologies such as MDM platforms, endpoint protection suites, network hardware, collaboration tools, and cloud productivity systems.• Create and maintain system documentation, SOPs, and configuration guides for internal use.• Monitor and optimize systems including device management platforms, directory services, network infrastructure, and cloud applications.• Coordinate with teams and external vendors when advanced issues or system escalations require specialized support.
2026-03-03T00:00:00Z

Salesforce Technical Analyst

Minneapolis, MN
remote
Contract / Temporary to Hire
33.25 - 40 USD / Hourly
We are looking for a dedicated Salesforce Technical Analyst to join our team. In this position, you will play a pivotal role in supporting a growing retail network by leveraging your technical expertise and problem-solving skills. Your contributions will enhance the interaction between retail teams and homeowners, ensuring seamless operations and continuous improvement. Responsibilities:• Provide application support for Salesforce, ensuring timely resolution of issues and adherence to service level agreements.• Utilize ServiceNow and other tools to manage support requests efficiently and accurately.• Collaborate with team members to share knowledge, foster learning, and achieve collective goals.• Identify opportunities for process improvement, offering solutions to reduce recurring service tickets and enhance system performance.• Apply critical thinking and technical expertise to troubleshoot and resolve Salesforce-related challenges.• Maintain and improve Salesforce Service Cloud functionalities to meet business needs.• Conduct regular system audits and provide recommendations for optimization.• Support the onboarding and training of team members to ensure consistent application usage.• Manage time effectively to prioritize tasks and deliver results in a fast-paced environment.• Assist in the implementation of best practices to enhance the user experience and operational efficiency.
2026-03-05T00:00:00Z

Client Support Associate

Edina, MN
onsite
Permanent
44000 - 52000 USD / Yearly
We are looking for a dedicated Client Support Associate to join our team in Bloomington, Minnesota. In this role, you will be responsible for assisting clients with inquiries, supporting program administration, and providing first-line technical support for our portals. This position requires excellent communication skills and the ability to manage multiple tasks efficiently while ensuring client satisfaction. Responsibilities:• Coordinate meetings with clients.• Provide technical support for for clients and internal departments.•Manage front desk dealing with clients coming in and answering phones.• Handle incoming client calls, responding to inquiries about account updates while ensuring issues are directed to the appropriate internal teams.• Collaborate closely with the client service team to ensure seamless handling of client requests and escalations.• Maintain a calm and detail-oriented approach when managing urgent or demanding client situations.• Assist clients with basic questions, providing contact information or instructions on using online resources as needed.• Perform light front desk duties, including greeting occasional visitors and managing administrative support tasks.• Help ensure smooth office operations by coordinating with various departments and maintaining organized workflows.• Take ownership of learning internal policies and procedures to provide accurate and effective assistance to clients.
2026-03-19T00:00:00Z