<p>We are looking for an Inside Sales Specialist to support health insurance sales efforts for a contract opportunity based in Minnesota. This position focuses on engaging prospective members, answering coverage-related questions, and guiding individuals through plan options with professionalism and accuracy. The ideal candidate brings strong communication skills, sales confidence, and a service-oriented approach in a fast-paced contact center environment.</p><p><br></p><p>Responsibilities:</p><p>• Engage with prospective and existing customers through inbound and outbound calls to discuss health plan offerings and support enrollment-related conversations.</p><p>• Explain Medicare and health insurance products clearly, helping individuals understand benefits, coverage details, and available options.</p><p>• Maintain accurate records of customer interactions, sales activities, and follow-up actions within internal systems and content management tools.</p><p>• Track individual performance metrics and contribute to reporting by documenting outcomes, activity levels, and key sales results.</p><p>• Provide sales support by following compliance guidelines, completing required documentation, and ensuring information is handled accurately.</p><p>• Build and manage prospect pipelines through outreach, lead follow-up, and ongoing communication with potential members.</p><p>• Participate in training sessions and apply updated product knowledge, regulatory information, and process expectations to daily work.</p><p>• Collaborate with team members and leadership to improve customer experience, support staffing needs, and contribute to program goals.</p>