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2 results for Implementation Specialist in Minneapolis, MN
- Minneapolis, MN
- remote
- Temporary to Hire
- 22 - 23 USD / Hourly
- <p>We are looking for an Operations Specialist to support learners and program users by delivering responsive assistance across technical, administrative, and service-related needs. This is ideal for someone who enjoys helping people, managing details, and working in a fast-paced support environment. In this role, you will serve as an early point of contact for inquiries, help resolve platform-related concerns, and ensure requests are handled accurately and effectively.</p><p><br></p><p>Responsibilities:</p><p>• Assist students and platform users by troubleshooting access issues, answering service questions, and guiding them toward appropriate resources.</p><p>• Manage incoming requests through phone, email, and case management systems while ensuring timely follow-up and clear documentation.</p><p>• Review and complete administrative tasks tied to platform operations, including exception handling and support-related processing.</p><p>• Evaluate inquiries to determine next steps, escalating more complex benefit, education, or technical matters to the appropriate teams when needed.</p><p>• Maintain accurate records of interactions, updates, and resolutions within CRM and support tools such as Salesforce.</p><p>• Deliver attentive customer service in high-volume situations while balancing multiple priorities and maintaining attention to detail.</p><p>• Support operational consistency by following established procedures, meeting compliance expectations, and adapting to updated workflows as business needs change.</p>
- 2026-06-11T00:00:00Z
- Minneapolis, MN
- onsite
- Temporary / Contract
- 38 - 44 USD / Hourly
- We are looking for an SEO Specialist to join a healthcare organization in Bloomington, Minnesota, on a Long-term Contract assignment. This position will shape search visibility across traditional search engines, answer-driven experiences, and emerging AI platforms to help attract and engage prospective patients and members. The role partners with marketing, communications, and digital experience teams to strengthen content discoverability, improve search performance, and support a modern, insight-led search strategy.<br><br>Responsibilities:<br>• Create and guide comprehensive search initiatives spanning organic search, answer-based discovery, and AI-generated result environments to increase audience reach and conversion opportunities.<br>• Evaluate website performance through technical reviews and recommend improvements related to crawlability, indexing, site structure, structured data, and page experience.<br>• Research keywords, topics, entities, and evolving user intent patterns to inform content plans aligned with how people search across web, voice, and AI-assisted channels.<br>• Develop optimization recommendations for page content, metadata, internal linking, and information architecture to improve rankings and strengthen visibility in featured answers and generative experiences.<br>• Partner with cross-functional teams in marketing, communications, and web experience to align search priorities with business goals and digital content initiatives.<br>• Establish and refine best practices for local search presence, schema usage, content formatting, and AI-friendly content structures that support trust and discoverability.<br>• Build and maintain reporting dashboards in Adobe Analytics and interpret performance data to identify opportunities across organic traffic, ranking trends, answer placement, and referral patterns.<br>• Share actionable insights, performance recaps, and recommendations with stakeholders, including observations on shifting search behavior and new developments in AI-driven discovery.<br>• Support major digital initiatives such as website migration planning and implementation from a search impact perspective when needed.
- 2026-06-12T00:00:00Z