We are looking for a detail-oriented E-Commerce Specialist to join our team in St Louis Park, Minnesota. In this long-term contract position, you will play a pivotal role in managing and enhancing digital shelf content to boost visibility and drive conversions for our products across various retail platforms. Your expertise will ensure consistency, accuracy, and alignment with brand strategies while supporting key e-commerce initiatives.<br><br>Responsibilities:<br>• Develop and implement digital shelf content strategies to improve product visibility and enhance conversion rates across multiple retailer platforms.<br>• Coordinate with analysts to apply approved updates and ensure digital content is consistently maintained.<br>• Collaborate with branding teams to align product content with established messaging and guidelines.<br>• Partner with platforms and external teams to accurately syndicate product information across retailer websites.<br>• Document processes and procedures to integrate digital shelf requirements into commercialization workflows.<br>• Provide insights and analysis to support annual and long-term e-commerce planning activities.<br>• Review and validate content readiness, including item specifications, marketing materials, and retailer lists to ensure completeness before syndication.<br>• Manage product assets, including images and renders, adhering to retailer-specific requirements and technical specifications.<br>• Utilize advanced Excel skills to streamline data tasks through import/export templates and formula-based automation.
We are looking for a skilled Digital Marketing Manager to join our team on a long-term contract basis in Edina, Minnesota. This role involves overseeing strategic marketing initiatives while managing day-to-day operations, ensuring seamless execution of campaigns and platform transitions. The ideal candidate will bring expertise in marketing automation tools and a data-driven mindset to optimize engagement and system performance.<br><br>Responsibilities:<br>• Lead the migration of marketing assets and data to a new automation platform, ensuring consistent performance throughout the process.<br>• Develop and execute A/B testing strategies to enhance audience engagement and campaign effectiveness.<br>• Manage comprehensive analytics, including tracking open rates, deliverability metrics, and other key performance indicators.<br>• Collaborate with cross-functional teams to support marketing goals and implement technical improvements.<br>• Monitor and troubleshoot automation workflows, proactively addressing deliverability or logic issues.<br>• Drive strategic improvements to optimize system health and campaign outcomes.<br>• Provide hands-on management of tools such as HubSpot, Salesforce Marketing Cloud, and other CRM platforms.<br>• Ensure data continuity across marketing operations during transitions and upgrades.<br>• Support the development and execution of email marketing campaigns, aligning with overall business objectives.
<p>We are looking for an Ecommerce Specialist to join our client's team as a long-term consultant. In this role, you will play a key part in managing and enhancing digital shelf content to boost product visibility and drive conversions across various online platforms. This position offers an exciting opportunity to collaborate with cross-functional teams and contribute to the success of manufacturing industry products.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement digital shelf content strategies to improve visibility and conversion rates for products across multiple online retail platforms.</p><p>• Coordinate with the ecommerce analyst to ensure approved content updates are accurately executed.</p><p>• Work alongside the Master Data Management team to maintain and validate the accuracy of digital shelf content.</p><p>• Collaborate with brand management teams to align digital content with brand messaging priorities and guidelines.</p><p>• Partner with platforms and retailers to syndicate product content efficiently and ensure consistency across channels.</p><p>• Document and refine processes to incorporate digital shelf requirements into commercialization workflows.</p><p>• Provide insights and analysis to identify future digital shelf needs and support long-term planning activities.</p><p>• Review and validate content readiness, including product specifications, marketing copy, and retailer-specific requirements.</p><p>• Manage digital assets such as images and renders, ensuring compliance with retailer specifications and formatting guidelines.</p><p>• Utilize advanced Excel skills to automate recurring data tasks and support import/export templates.</p>
<p>This position will oversee day to day operations and lead our client’s customer service team with a focus on driving continuous improvement initiatives. This leader will play a key role in delivering an exceptional customer experience, optimizing internal processes, and building a high-performing, customer-focused team.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, coach, and develop a customer service team while fostering a high-performance and customer-first culture</li><li>Oversee daily customer service operations, including order processing, inquiries, and issue resolution</li><li>Manage and resolve customer concerns via phone and email, including escalated issues</li><li>Process and oversee RMAs, mis-shipments, and customer contract administration</li><li>Monitor and analyze key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction; implement improvements as needed</li><li>Collaborate cross-functionally with sales, operations, and supply chain to ensure seamless service delivery</li><li>Identify and implement process improvements to drive efficiency and enhance the customer experience</li><li>Develop and deliver training programs to support team growth and consistency in service standards</li><li>Support CRM/ERP system enhancements and digital transformation initiatives</li><li>Participate in hiring, onboarding, and ongoing development of customer service staff</li><li>Establish and maintain strong relationships with customers and key stakeholders</li></ul>