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19 results for Data Security Analyst in Minneapolis, MN

Information Security Awareness Analyst
  • Hopkins, MN
  • onsite
  • Temporary / Contract
  • 35 - 49 USD / Hourly
  • <p>We’re looking for an Information Security Awareness Analyst to help drive security best practices across the organization. This role blends security operations with user education, making it a great fit for someone who enjoys both hands-on security work and influencing behavior through training and communication.</p><p>What you’ll do</p><ul><li>Own and manage security awareness programs, including phishing simulations and training campaigns</li><li>Create and deliver engaging content such as newsletters, presentations, and awareness materials</li><li>Help drive a culture of security by educating users at all levels on best practices and risk reduction</li><li>Review and respond to phishing and suspicious emails to prevent potential incidents</li><li>Conduct threat research and share insights through clear, actionable communications</li><li>Support security operations with monitoring, alert review, and incident response as needed</li></ul><p>If you enjoy being at the intersection of cybersecurity, communication, and user behavior, this is a great opportunity to make a visible impact. Interested candidates should submit resumes to sally.lander@roberthalf.(com).</p>
  • 2026-06-26T00:00:00Z
Product Data Analyst
  • Rogers, MN
  • onsite
  • Temporary / Contract
  • 31.6635 - 36.663 USD / Hourly
  • We are looking for a Product Data Analyst to support digital commerce initiatives by building and maintaining accurate product information across key business systems. This Long-term Contract position is based in Rogers, Minnesota, and will focus on improving the quality, consistency, and completeness of product content used in online distributor channels. The ideal candidate will combine strong analytical ability with hands-on experience in e-commerce data management and cross-functional collaboration.<br><br>Responsibilities:<br>• Gather, verify, and enter product details into company platforms to maintain reliable and up-to-date records.<br>• Review product content to uncover missing specifications, inconsistent attributes, and incomplete organizational data that could affect online visibility.<br>• Partner with Product Management and related stakeholders to align product information with business standards and digital channel needs.<br>• Contribute to e-commerce projects by preparing and organizing data used to populate distributor-facing websites.<br>• Use Oracle, AI-supported tools, and SharePoint to manage, refine, and distribute product information efficiently.<br>• Monitor product data quality across systems and recommend corrections that improve accuracy and completeness.<br>• Help ensure product content is presented consistently across digital platforms through careful validation and ongoing maintenance.
  • 2026-06-24T00:00:00Z
Business Analyst
  • Saint Paul, MN
  • remote
  • Temporary / Contract
  • 35.625 - 41.25 USD / Hourly
  • <p>We are looking for an experienced Business Analyst. This role offers the opportunity to work with a global team and contribute to impactful projects.</p><p><br></p><p>Responsibilities:</p><p>• Analyze user requirements, workflows, and procedures to identify opportunities for automation or system improvement.</p><p>• Collaborate with stakeholders to assess system capabilities and recommend updates or enhancements.</p><p>• Oversee the testing, maintenance, and implementation of computer programs and systems.</p><p>• Provide training and guidance to staff and users to ensure effective utilization of systems and tools.</p><p>• Conduct interviews, surveys, or job observations to understand how data is processed and identify areas for optimization.</p><p>• Lead efforts to expand or modify systems to meet evolving business needs and improve workflows.</p><p>• Offer expert advice to clients on information processing and computation requirements.</p><p>• Deliver constructive feedback and mentorship to team members to support their growth and development.</p><p>• Facilitate communication within teams, ensuring alignment on project goals and deliverables.</p><p>• Ensure adherence to Agile Scrum methodologies in project execution.</p>
  • 2026-06-11T00:00:00Z
Logistics Analyst
  • Saint Paul, MN
  • onsite
  • Temporary / Contract
  • 22.1635 - 25.663 USD / Hourly
  • We are looking for a detail-oriented Logistics Analyst to support product safety, compliance, and documentation activities for a Long-term Contract position based in Roseville, Minnesota. This role focuses on helping ensure products meet applicable regulatory and labeling requirements while coordinating with internal teams and external testing partners. The ideal candidate brings strong analytical skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Conduct in-depth reviews of products to confirm alignment with applicable safety, compliance, and labeling standards.<br>• Partner with external laboratories to schedule and track recurring product safety testing for active items, then evaluate findings and escalate issues as needed.<br>• Organize and maintain compliance records, including regulatory references, internal procedures, technical assessments, test documentation, and certificates.<br>• Track updates to relevant regulations and industry standards and revise supporting documentation to reflect current requirements.<br>• Manage files related to supplier audits, certifications, administrative records, and production compliance materials.<br>• Collaborate with quality and cross-functional teams to prepare required product certificates and supporting compliance documents.<br>• Support the development and rollout of internal policies, procedures, and training materials related to regulatory compliance.<br>• Assist leadership with additional compliance and logistics-related tasks as business needs evolve.
  • 2026-06-16T00:00:00Z
Accounting Analyst
  • Lake Elmo, MN
  • onsite
  • Temporary to Hire
  • 32.3 - 37.4 USD / Hourly
  • <p>We are looking for an Accounting Analyst to join a manufacturing organization in Lake Elmo, Minnesota on a contract basis with the potential for a permanent role. This role supports core accounting operations by helping maintain accurate financial records, preparing close-related entries, and assisting with reporting and reconciliations. The ideal candidate brings a solid foundation in accounting principles, strong attention to detail, and the ability to work effectively with colleagues across multiple departments.</p><p><br></p><p>Responsibilities:</p><p>• Support daily general ledger activity by reviewing financial data, maintaining account accuracy, and helping ensure records align with company accounting standards and GAAP.</p><p>• Prepare and post journal entries tied to monthly and year-end close activities, while assisting with consolidation and other routine closing tasks.</p><p>• Complete balance sheet reconciliations, investigate variances or unmatched items, and follow through on timely resolution of outstanding issues.</p><p>• Compile financial analyses and recurring reports for accounting leadership and internal business partners under established guidance.</p><p>• Contribute to accounts payable and accounts receivable processes as needed to support accurate transaction flow and account integrity.</p><p>• Assist with bank reconciliations and other cash-related accounting tasks to help confirm completeness and accuracy of recorded activity.</p><p>• Participate in internal and external audit support by gathering documentation, responding to requests, and helping organize supporting records.</p><p>• Identify opportunities to improve efficiency in day-to-day accounting procedures and support departmental projects or related assignments as needed.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
  • 2026-06-24T00:00:00Z
Workforce Management Analyst
  • Minnetonka, MN
  • onsite
  • Temporary / Contract
  • 30 - 40 USD / Hourly
  • <p>We are looking for a Workforce Management Analyst to support planning and performance analysis for operational teams in Minnetonka, Minnesota. This contract to hire opportunity is ideal for someone who can turn complex business data into reliable forecasts, staffing plans, and actionable recommendations. The role partners closely with leaders across functions such as enrollment, billing, reconciliation, and appeals and grievances to improve service performance and align resources with business needs.</p><p><br></p><p>Responsibilities:</p><p>• Create workload projections by analyzing historical patterns, business drivers, and anticipated changes that may affect demand.</p><p>• Develop staffing and capacity plans that balance service expectations, productivity assumptions, and budget considerations for assigned business areas.</p><p>• Maintain and refine workforce planning models by validating inputs, adjusting assumptions, and reconciling forecast outputs against operational results.</p><p>• Evaluate performance gaps through detailed analysis and identify the factors influencing misses to targets or service levels.</p><p>• Build scenario models that help business partners understand operational tradeoffs, resource impacts, and planning options.</p><p>• Present forecast rationale, planning assumptions, and analytical findings in a clear manner to leaders and cross-functional stakeholders.</p><p>• Use workforce management platforms and reporting tools to monitor trends, support planning activities, and improve decision-making.</p><p>• Collaborate with onsite and hybrid teams to support workforce strategies across functions beyond a traditional call center environment, including enrollment, billing, reconciliation, and appeals and grievances.</p>
  • 2026-06-12T00:00:00Z
Help Desk Analyst II
  • Eden Prairie, MN
  • onsite
  • Temporary / Contract
  • 28 - 33 USD / Hourly
  • <p>****100% onsite in Eden Prairie, MN****</p><p><br></p><p>Robert Half has a client looking for a Desktop II to join their small onsite desktop team in Eden Prairie, Minnesota. This role is for roughly 6-8 weeks coverage as this team of 3 will have 2 people on leave for that period of time. In this customer-facing role, you will deliver both in-person and remote technical assistance, helping users stay productive by resolving device, software, and access-related issues. The ideal candidate brings strong troubleshooting ability, clear communication, and a service-oriented approach to managing requests in a fast-paced support environment. There are roughly 75 people onsite you&#39;d support directly on tier 1 and 2 issues along with 1,500 global users that have a tier 1 help desk and certain issues the help desk can&#39;t resolve would be escalated to you for support..</p><p><br></p><p>Responsibilities:</p><p>• Deliver frontline technical assistance for internal users by handling support requests, diagnosing issues, and resolving desktop, laptop, software, and mobile device problems through remote and onsite support.</p><p>• Prepare and distribute end-user equipment such as computers and mobile devices, ensuring systems are configured correctly, required applications are installed, and devices are ready for business use.</p><p>• Investigate and resolve problems involving Windows environments, Microsoft 365 applications, and other enterprise tools while escalating more complex matters to the appropriate technical teams when needed.</p><p>• Maintain accurate records for incidents, service requests, actions taken, and final resolutions so ticket updates remain current and complete throughout the support lifecycle.</p><p>• Track technology assets from assignment through return, refresh, and retirement, including staging returned equipment, securely clearing devices, and supporting inventory accuracy.</p><p>• Support software compliance efforts by verifying licensing during deployment and routine support activities and identifying exceptions for follow-up.</p><p>• Assist with endpoint administration tasks related to patching, antivirus coverage, and device management platforms by following established operational procedures.</p><p>• Troubleshoot printers and other office peripherals and partner with network-focused teams when connectivity or infrastructure issues fall outside desktop support scope.</p><p>• Contribute to team knowledge resources by creating and updating support documentation for recurring issues, common fixes, and standard processes.</p><p><br></p><p><br></p><p>ANYONE INTERSTED IN THIS SHORT CONTRACT IN EDEN PRAIRIE SHOULD CONTACT ROBERT BROMMEL AT 612-503-4032 for more details.</p>
  • 2026-06-18T00:00:00Z
Fund Operations Analyst
  • Minneapolis, MN
  • onsite
  • Permanent / Full Time
  • 80000 - 105000 USD / Yearly
  • <p>We are looking for a Fund Operations Analyst to join an Investment Management firm in Minneapolis, Minnesota and help strengthen the operational foundation that supports investment fund activities. This position blends fund operations, governance coordination, and process management, making it ideal for someone who thrives on organization, accuracy, and cross-functional collaboration. The role will contribute to maintaining critical records, improving workflows, and supporting time-sensitive transactions in a dynamic private investment environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate the setup, maintenance, and ongoing administration of legal entities and related organizational records across domestic and international structures.</p><p>• Oversee the accuracy structural reporting, and required filings to keep governance materials current and well organized.</p><p>• Monitor recurring legal and operational obligations, ensuring deadlines, deliverables, and compliance-related tasks are completed on schedule.</p><p>• Administer document workflows from intake through execution and retention, while strengthening consistency in recordkeeping practices.</p><p>• Develop and refine templates, procedures, and documentation standards to improve efficiency and create more scalable operational processes.</p><p>• Review invoices and assist with outside counsel spend tracking, budget monitoring, and billing administration.</p><p>• Help evaluate and manage legal or operational technology tools, including enhancements that improve workflow visibility, data quality, and process control.</p><p>• Provide operational support for transactions, investor-related closings, regulatory submissions, and other special projects as business needs evolve.</p>
  • 2026-06-19T00:00:00Z
Financial Analyst
  • Eagan, MN
  • onsite
  • Permanent / Full Time
  • 75000 - 100000 USD / Yearly
  • We are looking for a Financial Analyst to join a logistics organization in Eagan, Minnesota. In this role, you will turn financial and operational data into practical insights that support growth, profitability, and stronger business decisions. The position offers the opportunity to partner with leaders across the company, evaluate strategic initiatives, and improve how performance is measured and reported.<br><br>Responsibilities:<br>• Examine financial results across business areas to highlight patterns in revenue, margins, and overall earnings performance.<br>• Create forecasting tools, business models, and what-if analyses to assess investments, operational initiatives, and expansion opportunities.<br>• Surface financial risks and upside potential by interpreting performance data and connecting findings to business outcomes.<br>• Partner with department leaders to understand operational challenges and shape data-backed recommendations.<br>• Design dashboards, key performance indicators, and reporting tools that give stakeholders clear visibility into results.<br>• Deliver concise presentations and recommendations to senior leadership to support planning and decision-making.<br>• Use analytical technologies and data mining techniques to identify trends, uncover insights, and strengthen reporting accuracy.<br>• Identify opportunities to streamline reporting and enhance decision support through automation and emerging technologies.<br>• Contribute to cross-functional efforts focused on efficiency, profitability, operational improvement, and a broader data-driven culture.
  • 2026-06-25T00:00:00Z
Financial Analyst
  • Newport, MN
  • onsite
  • Permanent / Full Time
  • 70000 - 85000 USD / Yearly
  • We are looking for a detail-oriented Financial Analyst to join our team in Newport, Minnesota. In this role, you will leverage your expertise to analyze financial data and provide insights that drive strategic decisions within our sales and marketing departments. This position offers the opportunity to collaborate with cross-functional teams and contribute to the company’s growth through informed financial planning and reporting.<br><br>Responsibilities:<br>• Analyze sales and marketing data to identify performance trends and provide actionable insights.<br>• Build and maintain financial models to support strategic planning and decision-making processes.<br>• Create and deliver reports on critical metrics such as customer acquisition costs and sales pipeline efficiency.<br>• Collaborate with sales and marketing teams to assess campaign effectiveness and recommend optimal budget allocations.<br>• Track expenses and variances, ensuring alignment with financial goals while identifying opportunities for cost savings.<br>• Assist in the development of annual budgets and quarterly forecasts for sales and marketing departments.<br>• Conduct pricing and margin analyses to support decision-making, including customer profitability and segmentation.<br>• Manage and evaluate royalty rates, profitability of licensed products, and costing data to enhance financial outcomes.<br>• Present financial findings and recommendations to senior leadership in a clear and actionable format.<br>• Perform ad hoc financial analyses to support business strategies, pricing decisions, and organizational assessments.
  • 2026-06-19T00:00:00Z
Help Desk/Desktop Support Analyst
  • Eden Prairie, MN
  • onsite
  • Temporary to Hire
  • 23.75 - 27.5 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical support for a real estate sales and lease environment in Eden Prairie, Minnesota. This contract opportunity with permanent potential is ideal for someone who enjoys solving end-user technology issues, working directly with employees, and delivering a high-touch service experience. The person in this role will support desktop systems, troubleshoot hardware and software problems, and help maintain a reliable day-to-day IT environment.<br><br>Responsibilities:<br>• Deliver in-person desktop and help desk support for employees, resolving technical issues with professionalism and urgency.<br>• Diagnose and fix problems involving Windows-based workstations, laptops, printers, and other end-user hardware.<br>• Respond to service desk requests, document solutions, and keep support tickets moving toward timely resolution.<br>• Assist users with software-related issues, account access needs, and common Microsoft environment support tasks.<br>• Perform hands-on troubleshooting for connectivity concerns and basic network-related incidents affecting user productivity.<br>• Support Active Directory activities such as account assistance, access updates, and user-related administrative tasks.<br>• Provide a white-glove customer service experience by communicating clearly and following through on reported issues.<br>• Set up, maintain, and replace desktop equipment and peripherals to ensure reliable performance across the office.
  • 2026-06-16T00:00:00Z
Technical Support Analyst
  • Anoka, MN
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • <p>I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. </p><p><br></p><p><br></p><ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul><p><br></p>
  • 2026-06-19T00:00:00Z
Dayforce HRIS Analyst
  • Minneapolis, MN
  • onsite
  • Temporary / Contract
  • 40 - 50 USD / Hourly
  • <p>We are looking for an Dayforce HRIS Analyst to support human resources systems for a leading airline organization in Bloomington, Minnesota. This Contract position is ideal for someone who can translate business needs into effective HRIS solutions, maintain data integrity, and help optimize system performance. The role will focus on analysis, configuration support, reporting, and implementation activities within the HR technology environment, with particular emphasis on Dayforce and related HRIS databases.</p><p><br></p><p>Responsibilities:</p><p>• Analyze HRIS workflows, system behavior, and user needs to identify opportunities for improved efficiency and accuracy.</p><p>• Support configuration, testing, and rollout activities for HRIS enhancements and implementation initiatives, including Dayforce-related updates.</p><p>• Maintain and validate employee data within HR systems and databases to ensure consistency, completeness, and compliance.</p><p>• Partner with HR, payroll, and other business teams to gather requirements and translate them into practical system solutions.</p><p>• Create and deliver reports, dashboards, and data extracts that support operational and strategic decision-making.</p><p>• Investigate system issues, troubleshoot data or process discrepancies, and coordinate resolution with internal stakeholders or vendors.</p><p>• Document system procedures, functional requirements, and process changes to support ongoing operations and user adoption.</p><p>• Contribute to continuous improvement efforts by recommending refinements to HRIS processes, controls, and reporting capabilities.</p>
  • 2026-06-22T00:00:00Z
Master Data Specialist
  • Minneapolis, MN
  • onsite
  • Temporary / Contract
  • 22 - 25 USD / Hourly
  • We are looking for a detail-oriented Master Data Specialist to support finance-related data operations for a Contract position based in Bloomington, Minnesota. This role focuses on maintaining supplier and customer records, supporting payment activities, and helping ensure accurate documentation and control across daily processes. The ideal candidate brings strong organizational skills, a customer-focused approach, and the ability to manage high-volume tasks with precision in a fast-paced environment.<br><br>Responsibilities:<br>• Create and update supplier and customer master records with a high level of accuracy and attention to detail.<br>• Review and confirm supplier banking information to support secure and reliable payment activity.<br>• Execute recurring payment runs for assigned business areas using methods such as checks, cards, wires, and other approved channels.<br>• Maintain complete and timely records for operational activities, including documentation tied to internal controls and compliance requirements.<br>• Oversee Positive Pay activities to help protect payment integrity and reduce risk.<br>• Prepare and distribute annual tax-related forms, including 1099 and 1042 documents, and resolve B-Notice matters as needed.<br>• Develop, refine, and keep current standard operating procedures for processes within the data operations scope.<br>• Investigate operational issues, identify root causes, and deliver timely resolutions within assigned responsibilities.<br>• Provide additional support across finance processing activities as business needs require.
  • 2026-06-09T00:00:00Z
Marketing Analyst
  • Minneapolis, MN
  • onsite
  • Temporary / Contract
  • 60.8 - 70.4 USD / Hourly
  • We are looking for a Marketing Analyst to support B2B media performance through hands-on campaign management, analytics, and reporting in Minneapolis, Minnesota. This Contract position is ideal for a data-driven marketing specialist who can connect channel execution with measurable business outcomes. The role partners with internal stakeholders, external media platforms, and client teams to improve campaign efficiency, strengthen attribution accuracy, and communicate performance insights clearly.<br><br>Responsibilities:<br>• Lead the day-to-day delivery of B2B paid media programs across search, social, and programmatic platforms, ensuring campaigns launch accurately and scale effectively.<br>• Manage campaign setup details such as tracking parameters, ad trafficking, quality checks, and creative scheduling to maintain flawless execution across partners.<br>• Monitor performance closely and refine bids, budgets, audience targeting, and testing plans to improve efficiency and support pipeline goals.<br>• Create meaningful reports and dashboards using analytics and business intelligence tools, turning raw performance data into actionable recommendations.<br>• Analyze campaign data from multiple sources, organize findings, and present concise insights to internal teams and client stakeholders.<br>• Maintain reliable measurement frameworks by overseeing conversion tracking, event tagging, attribution inputs, and data feed accuracy across channels.<br>• Investigate reporting inconsistencies and resolve data issues to preserve confidence in campaign performance and decision-making.<br>• Track media spend against plan, reconcile billing details with actual delivery, and prepare accurate monthly budget summaries for review.<br>• Contribute to broader paid media strategy, experimentation plans, and ad hoc requests by offering responsive, solution-focused support.
  • 2026-06-22T00:00:00Z
Financial Due Diligence Analyst/Manager
  • Minneapolis, MN
  • onsite
  • Permanent / Full Time
  • 110000 - 150000 USD / Yearly
  • <p>Are you a CPA with public accounting experience and a desire to work in the Investment Management industry? We are looking for a dedicated Financial Investment Analyst/Manager to join our client&#39;s team in the Twin Cities, Minnesota. This role is ideal for someone with a CPA, strong analytical background and keen attention to detail who is eager to support investment advisory firms by providing in-depth financial analysis and insights. As part of our organization, you will play a key role in simplifying complex alternative investments for clients, enabling them to make confident and informed decisions.</p><p> </p><p>Responsibilities:</p><p>• Conduct comprehensive financial due diligence reviews of alternative investments and their programs.</p><p>• Analyze financial statements, financial models, and industry research to assess financial performance and risks.</p><p>• Evaluate the financial health, historical performance, and operational controls of investment firms.</p><p>• Compare program performance to market conditions and industry peers to provide actionable insights.</p><p>• Identify and prioritize potential risks associated with complex investment structures.</p><p>• Prepare detailed technical reports and deliver recommendations to clients both in written form and through presentations.</p><p>• Represent the company at client meetings to share expertise and build relationships.</p><p>• Collaborate with internal teams to manage multiple projects effectively and efficiently.</p><p>• Stay informed about developments in capital markets and alternative investment trends to enhance analysis.</p><p> </p><p>If you are looking for an excellent growth opportunity and transitions from public accounting into an investment management firm then</p><p>contact Douglas Rickart on LinkedIn, call Doug at 612-249-0330 or apply to the link provided.</p>
  • 2026-06-26T00:00:00Z
Senior Manager, Cybersecurity and Network
  • Minneapolis, MN
  • onsite
  • Permanent / Full Time
  • 130000 - 180000 USD / Yearly
  • We are looking for an experienced cybersecurity and network leader to guide the protection, performance, and resilience of enterprise infrastructure in Minneapolis, Minnesota. This position combines strategic direction with hands-on technical involvement, supporting secure operations across networks, systems, cloud environments, and endpoints. The role works closely with IT, risk, and business stakeholders to strengthen security posture, support compliance objectives, and ensure reliable connectivity across the organization.<br><br>Responsibilities:<br>• Shape and lead a cybersecurity roadmap that strengthens infrastructure defenses and aligns security priorities with business goals.<br>• Direct the deployment and ongoing improvement of safeguards across network environments, servers, cloud platforms, and endpoint systems.<br>• Evaluate infrastructure-related threats and vulnerabilities, then drive practical remediation plans to reduce operational and security risk.<br>• Lead security incident response activities, coordinate investigations, and oversee root cause analysis to improve future resilience.<br>• Maintain compliance readiness by supporting security standards, audit activities, and control validation across technology environments.<br>• Oversee enterprise network operations, including secure connectivity, perimeter protection, segmentation, and remote access capabilities.<br>• Contribute directly to architecture decisions, technical configurations, troubleshooting efforts, and performance improvements alongside the team.<br>• Guide patching, vulnerability remediation, and system hardening efforts to improve the security and stability of core infrastructure.<br>• Mentor cybersecurity and network professionals, define measurable team objectives, and promote a culture of accountability and continuous improvement.<br>• Partner with vendors, service providers, auditors, and internal leaders to communicate security risks, operational status, and improvement plans.
  • 2026-06-19T00:00:00Z
Real Time Analyst
  • Minnetonka, MN
  • remote
  • Temporary / Contract
  • 20 - 31.25 USD / Hourly
  • We are looking for a Real Time Analyst to support contact center performance through active monitoring, timely adjustments, and data-driven decision-making. This contract to permanent position is ideal for someone who can balance service level goals, staffing demands, and operational priorities in a fast-paced environment. The role will work closely with workforce management and leadership teams to identify trends, respond to changing call volume, and help maintain an efficient customer service operation. <br> Responsibilities: • Monitor real-time contact center activity to track staffing levels, queue performance, and service delivery throughout the day. • Evaluate call volume patterns and agent availability, then recommend schedule or workload adjustments to improve operational efficiency. • Use workforce management and monitoring platforms such as Five9 and Verint to identify issues and support daily performance targets. • Communicate intraday updates, risks, and performance concerns to leadership and relevant support teams in a clear and timely manner. • Analyze performance data and prepare reports that help stakeholders understand trends related to service levels, productivity, and resource utilization. • Coordinate with supervisors and operations teams to address unexpected changes in demand, attendance, or system-related disruptions. • Maintain accurate records in ticketing and management systems while following established contact center processes. • Support continuous improvement efforts by identifying optimization opportunities within real-time operations and workforce planning activities.
  • 2026-06-12T00:00:00Z
IT-Business Systems Analyst/27/TEC013
  • Minneapolis, MN
  • remote
  • Temporary / Contract
  • 52.25 - 60.5 USD / Hourly
  • <p>We are looking for an experienced Claims Data Analyst to support healthcare testing initiatives for a Long-term Contract opportunity based in Minneapolis, Minnesota. In this role, you will contribute to test planning and execution activities with a strong emphasis on claims comparison efforts within a structured enterprise environment. This position is fully remote opportunity.</p><p><br></p><p>Responsibilities:</p><ul><li>Drive the execution and continuous improvement of client implementation testing capabilities, including Claims Compare, End‑to‑End (E2E), and Claims Extract testing, to ensure implementation readiness prior to go‑live</li><li>Execute client and internal testing activities by researching and validating against client source‑of‑truth (SOT) documents, designing, and maintaining test scenarios, and identifying configuration gaps, defects, and implementation risks prior to production go‑live</li><li>Partner cross‑functionally with OptumRx business, operations, and technology teams to plan, coordinate, and support testing activities, enabling timely decision‑making and issue resolution</li><li>Present client test templates, scenarios, and testing approach, and review and walk through testing results with clients and internal stakeholders to support understanding, validation, and resolution of findings</li><li>Develop, maintain, and govern business test artifacts, including test scenarios, SOPs, client test manuals, templates, and playbooks supporting functional and end‑to‑end testing</li><li>Apply and continue to develop strong knowledge of OptumRx systems, applications, and benefit configuration to support accurate test execution, result analysis, and validation of client implementations</li><li>Identify and drive process improvement, standardization, and automation opportunities to increase testing efficiency, scalability, and overall client experience</li></ul><p><br></p>
  • 2026-06-19T00:00:00Z