<p>We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
We are looking for a Customer Service Representative to support daily service operations in Saint Paul, Minnesota. This contract position with permanent potential is ideal for someone who enjoys solving problems, assisting drivers and customers, and keeping communication organized throughout the day. The person in this role will serve as a key point of contact for service-related questions while helping coordinate property care and operational follow-up. Strong customer service skills, attention to detail, and comfort working in a fast-paced call-driven environment will be important for success.<br><br>Responsibilities:<br>• Respond to inbound calls from drivers and other contacts, providing clear guidance and timely support for service-related issues.<br>• Act as a resource for call center staff when questions arise, helping determine the best next steps for customer or operational concerns.<br>• Coordinate property care and related service activities by tracking needs, communicating updates, and following through on open items.<br>• Perform afternoon lock check follow-up tasks and document outcomes accurately to support daily operations.<br>• Enter orders and service information into company systems with a high level of accuracy and attention to detail.<br>• Make outbound calls as needed to confirm details, resolve issues, and keep service requests moving forward.<br>• Assist with dispatch-related communication to ensure drivers, staff, and customers receive accurate and timely information.<br>• Use Microsoft Office and Epicor-based systems to maintain records, update service data, and support team workflows.
<p>We are seeking a detail-oriented and customer-focused Bilingual French Customer Service Representative to join a collaborative support team. This role is responsible for assisting customers through phone and email communication, processing orders, coordinating service requests, and ensuring a seamless customer experience. The ideal candidate is reliable, organized, and enjoys working in a fast-paced environment where multitasking and strong communication skills are essential.</p><p>Key Responsibilities</p><ul><li>Provide customer support in both French and English through phone, email, and other communication channels.</li><li>Respond to customer inquiries regarding orders, service requests, product information, and order status.</li><li>Review and interpret purchase orders submitted in various formats.</li><li>Manage incoming requests through phone queues and shared email inboxes.</li><li>Troubleshoot order and shipment issues, including tracking and delivery questions.</li><li>Process customer complaints, returns, and related documentation.</li><li>Maintain customer records and support data updates within company systems.</li><li>Assist with administrative and operational support tasks as needed.</li></ul><p><br></p>
We are looking for a Customer Service Representative to support outreach and front-line communication efforts for a higher education organization. This Long-term Contract position is ideal for someone who enjoys connecting with prospective students, applicants, and learners while delivering a detail-oriented and positive service experience. The person in this role will handle a mix of outbound and inbound interactions, assess individual needs, and guide each contact to the most appropriate resource or team.<br><br>Responsibilities:<br>• Place high-volume outbound calls to prospective students, applicants, and other contacts who have expressed interest in learning more about available programs or services.<br>• Respond to inbound phone and chat inquiries with a welcoming, detail-oriented approach that creates a strong first impression.<br>• Identify the purpose of each interaction and route individuals efficiently to the appropriate department, advisor, or support team.<br>• Contribute to a variety of communication campaigns based on organizational priorities and changing business needs.<br>• Assist prospects, applicants, and current learners by addressing questions, clarifying next steps, and helping them reach the right point of contact.<br>• Maintain productivity in a fast-paced environment that may involve making or managing more than 100 calls during the workday.<br>• Document interactions accurately and complete assigned administrative support tasks in a timely manner.<br>• Collaborate with team members by sharing effective service approaches and supporting consistent communication standards.
<p>We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to support our growing team. This role is ideal for someone who enjoys helping customers, handling a high volume of calls, and ensuring orders are processed accurately. The position focuses on delivering responsive service, resolving inquiries efficiently, and maintaining smooth communication between customers and internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls and provide timely, attentive support for questions, requests, and service needs.</p><p>• Enter customer orders with a high level of accuracy and confirm details to help prevent processing issues or delays.</p><p>• Manage both inbound and outbound communication to follow up on requests, provide updates, and clarify order information.</p><p>• Address customer concerns by identifying issues, offering practical solutions, and escalating complex matters when needed.</p><p>• Support purchasing-related activities by coordinating information and assisting with routine order or supply inquiries.</p><p>• Maintain detailed records of customer interactions, order updates, and service outcomes in the appropriate systems.</p><p>• Work closely with internal departments to ensure customer needs are communicated clearly and handled efficiently.</p><p><br></p>
<p>We are looking for a Customer Service Representative to support a busy service team in New Hope, Minnesota. This Long-term Contract position offers a hybrid schedule, with onsite collaboration during part of the week and remote work on designated days after training. The person in this role will serve as a key point of contact for customers, helping manage service requests, coordinate order details, and ensure timely communication across multiple support needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming customer calls and direct inquiries to the appropriate team members when needed.</p><p>• Create and update service requests in ServiceNow, ensuring work is categorized accurately by urgency and service type.</p><p>• Process orders in internal systems and verify that order details are entered correctly.</p><p>• Build, update, and maintain customer account information, including warranty records, in company databases.</p><p>• Work with internal partners and customers to resolve shipment concerns, backorder questions, and billing-related issues.</p><p>• Communicate with customers to arrange service timing and provide updates related to scheduled work.</p><p>• Support the completion of work orders by assisting with closeout steps and billing coordination.</p><p>• Contribute to additional administrative and customer support tasks as business needs evolve.</p>
<p>We are seeking a professional and customer-focused Technical Customer Service Representative to join a growing team. This role is responsible for providing technical support to customers, troubleshooting product and service issues, and delivering a high level of customer satisfaction. The ideal candidate will possess strong communication skills, technical aptitude, and the ability to resolve problems in a fast-paced environment.</p><p>Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and chat regarding products, services, and technical concerns.</li><li>Troubleshoot and resolve hardware, software, and system-related issues.</li><li>Document customer interactions accurately within internal systems.</li><li>Escalate complex issues to appropriate teams while ensuring timely follow-up.</li><li>Educate customers on product functionality and best practices.</li><li>Maintain knowledge of company products, services, and technical updates.</li><li>Collaborate with internal departments to resolve customer concerns efficiently.</li><li>Meet established service, quality, and response-time goals.</li></ul><p><br></p>
<p>We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.</p><p>• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.</p><p>• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.</p><p>• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.</p><p>• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.</p><p>• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.</p><p>• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.</p><p>• Contribute to additional service and administrative tasks as directed by leadership to support team goals.</p>
<p>We are seeking a dedicated Spanish Bilingual Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
<p>We are seeking an experienced Billing & Collections Specialist. This role is ideal for a detail-oriented professional with a strong background in high-volume billing and collections within the nursing home or long-term care industry. </p><p>The Billing & Collections Specialist will be responsible for managing billing processes, following up on outstanding balances, and ensuring timely and accurate reimbursement. The ideal candidate will have hands-on experience with Medical Assistance billing and strong working knowledge of PointClickCare. This person must be comfortable handling a high-capacity workload in a fast-paced environment.</p>
<p>We are seeking a professional and customer-focused French Bilingual Customer Service Representative. In this role, you will serve as a primary point of contact for customers, providing exceptional support in both English and French. The ideal candidate has strong communication skills, enjoys helping others, and can effectively manage customer inquiries in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide outstanding customer service in both French and English via phone, email, and other communication channels.</li><li>Resolve customer concerns efficiently while maintaining a positive customer experience.</li><li>Accurately document customer interactions and update records within company systems.</li><li>Process customer orders, account updates, and service requests.</li><li>Escalate complex issues when necessary and follow through to resolution.</li><li>Meet established performance, quality, and productivity expectations.</li></ul><p><br></p>
<p>We are looking for an Sr. Accounts Receivable/Credit Specialist to support a manufacturing organization in Lakeville, Minnesota. This Contract-to-hire opportunity is ideal for someone who excels at managing incoming payments, maintaining accurate customer balances, and helping improve the efficiency of receivables processes. The person in this role will work closely with internal teams and customers to ensure timely billing, payment application, and follow-up on outstanding accounts.</p><p><br></p><p>Responsibilities:</p><p>• Process customer invoices and maintain accurate records to support timely and correct billing activity.</p><p>• Apply incoming payments to the appropriate customer accounts and investigate discrepancies when payment details do not align.</p><p>• Monitor open balances, communicate with commercial customers regarding past-due accounts, and drive consistent collection efforts.</p><p>• Review daily cash activity and reconcile transactions to ensure receivable records remain current and accurate.</p><p>• Partner with internal departments to resolve billing questions, short payments, deductions, and account-related issues.</p><p>• Prepare account updates, aging information, and other receivables reporting for internal review and decision-making.</p><p>• Support improvements to accounts receivable workflows, including tasks related to process or system updates when needed.</p>
<p>We are looking for an Accounts Receivable Specialist to join a detail-oriented services organization in St Paul, Minnesota. This Long-term Contract position is ideal for someone who can combine strong customer communication with accurate, high-volume receivables support. The role will focus on billing, account follow-up, collections, and payment activity while partnering with internal teams to keep customer accounts current and well maintained.</p><p><br></p><p>Responsibilities:</p><p>• Generate daily invoices and assist with recurring monthly billing to ensure timely and accurate revenue processing.</p><p>• Oversee a group of customer accounts, addressing questions related to charges, payment status, and account details.</p><p>• Conduct proactive collection efforts on outstanding balances and follow through with customers to support prompt payment.</p><p>• Communicate with customers in a clear and courteous manner regarding invoices, remittances, balances due, and account updates.</p><p>• Prepare credits, adjustments, and rebate-related transactions with a high degree of accuracy.</p><p>• Support cash posting and additional accounts receivable activities as business needs require.</p><p>• Contribute to accounts receivable work tied to the organization's migration from Microsoft Dynamics GP to Dynamics 365 Finance & Operations.</p><p>• Review transaction accuracy, help resolve processing issues, and assist users during the ERP transition.</p><p>• Coordinate with cross-functional partners to maintain correct billing information and support effective account management.</p><p>• Keep records organized and up to date across both existing and newly implemented systems.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>We are looking for an Accounts Receivable Specialist to join a team in Saint Paul, Minnesota on a Long-term Contract basis. This position supports daily receivables activity through payment application, account research, and customer communication while helping maintain accurate records and timely collections. The role is best suited for someone who is comfortable working on-site during training, communicates clearly with internal and external contacts, and can manage a steady flow of inquiries with strong attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Apply incoming check payments accurately and assist with cash application tasks during periods of high volume.</p><p>• Investigate customer short payments and disputed invoices by reviewing account details and coordinating follow-up with sales representatives and customers.</p><p>• Respond to calls and messages from customers and sales staff regarding account status, invoice questions, and outstanding balances.</p><p>• Monitor a shared inbox and address receivables-related requests in a timely and organized manner.</p><p>• Maintain account records to support collection efforts and help identify customers at risk of delinquency or state hold status.</p><p>• Use Excel tools, including pivot tables, to analyze payment activity, track account issues, and support reporting needs.</p><p>• Collaborate with team members to resolve billing and payment discrepancies and keep receivable information current.</p><p>• Participate in on-site training and follow established processes to build knowledge of daily accounts receivable operations.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>We are seeking an <strong>Accounts Receivable Specialist</strong> to join our accounting team. This individual will be responsible for managing customer accounts, processing payments, monitoring outstanding invoices, and ensuring timely collection of payments.</p><p>The ideal candidate has strong communication and analytical skills, enjoys working with numbers, and can maintain accurate financial records while providing excellent customer service.</p><p>Key Responsibilities</p><ul><li>Prepare, review, and issue customer invoices accurately and on time.</li><li>Monitor accounts receivable balances and follow up on past-due invoices.</li><li>Contact customers regarding outstanding payments and resolve billing discrepancies.</li><li>Apply and reconcile customer payments, including checks, ACH transfers, credit cards, and wire transfers.</li><li>Maintain accurate customer account records and payment histories.</li><li>Perform regular accounts receivable reconciliations and investigate discrepancies.</li><li>Prepare and review accounts receivable aging reports.</li><li>Assist with month-end closing activities and financial reporting.</li><li>Collaborate with sales, customer service, and other departments to resolve account issues.</li><li>Research and resolve short payments, unapplied cash, deductions, and disputed invoices.</li><li>Support internal and external audits by providing requested documentation.</li><li>Recommend process improvements to increase collection efficiency and reduce overdue balances.</li></ul>
<p>Robert Half has an opportunity for an Accounts Receivable Specialist! Responsibilities of this position include: enter, post and reconcile batches, research and resolve customer A/R issues, prepare aging report, place billing and collection calls, maintain cash receipts journal, update, and reconcile sub-ledger to G/L. This is a long-term contract position with a mid-sized company in the east metro.</p><p> </p><p>Responsibilities</p><p>- Confirm documents and codes</p><p>- Pinpoint delinquent customer accounts</p><p>- Contact clients to help resolve payment issues; assist in setting up payment plans</p><p>- Process payments and reports in compliance with GAAP</p><p>- Reconcile bank accounts, posting and balancing financial data in various ledgers</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>We are looking for a Client Relationship Manager to join our clients team, in the twin Cities Minnesota. In this position, you will support private client operations by delivering attentive service, coordinating account-related activities, and helping financial services colleagues meet client needs efficiently. This opportunity is well suited for someone with a strong background in financial services who enjoys solving problems, managing details, and building trusted client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day client service operations, including preparing documents, processing requests, and coordinating account-related follow-up.</p><p>• Deliver responsive, personalized support by understanding each client’s circumstances and addressing questions or service needs in a timely manner.</p><p>• Partner closely with financial services colleagues and internal team members to maintain accurate workflows and uphold firm standards and regulatory expectations.</p><p>• Step in to assist other team members when coverage is needed due to workload demands or staff absences.</p><p>• Use internal platforms and service tools to manage client information, support business activity, and improve the overall service experience.</p><p>• Draft client-facing and internal correspondence in a clear, detail-focused manner while following established guidelines.</p><p>• Investigate account issues thoroughly and work across stakeholders to bring complex matters to a successful resolution.</p><p>• Maintain strict adherence to compliance requirements, firm procedures, and documentation standards.</p><p>• Take on additional administrative and client support duties as business needs evolve.</p>
<p>Our client is seeking a motivated and service-oriented French Bilingual Customer Service Representative to support customers. This role is ideal for someone who enjoys building relationships, resolving customer concerns, and providing professional support in both French and English. The successful candidate will act as a trusted resource for customers by answering questions, processing requests, and ensuring a positive customer experience from start to finish.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for French- and English-speaking customers.</li><li>Coordinate with internal departments to resolve customer issues and ensure timely follow-up.</li><li>Monitor customer requests from initiation through resolution and provide status updates as needed.</li><li>Process orders, returns, refunds, and account changes accurately and efficiently.</li><li>Maintain detailed records of customer interactions and update information in company databases.</li><li>Educate customers on available products, services, and self-service resources.</li><li>Identify trends in customer concerns and communicate feedback to management.</li><li>Support customer retention efforts by building strong relationships and delivering a positive service experience.</li><li>Assist with special projects and administrative tasks as assigned.</li></ul><p><br></p>