<p>We are looking for a detail-oriented Collections Specialist to join our team in Elk River, Minnesota. This is a position within the credit agencies industry, focusing on both commercial and consumer collections. The ideal candidate will excel in managing accounts receivable processes, resolving discrepancies, and ensuring timely and accurate payments.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and process daily cash and credit card deposits, maintaining accurate records with cash control sheets.</p><p>• Post receipts and payments to ledgers, spreadsheets, and databases, ensuring precision.</p><p>• Handle consumer correspondence, including disputes and cease requests, while maintaining compliance.</p><p>• Organize and distribute invoices, receipts, checks, and relevant correspondence with efficiency.</p><p>• Audit account balances, investigate discrepancies, and collaborate with clients for corrections and approvals.</p><p>• Address chargebacks, refunds, returns, and bad checks, ensuring proper resolution.</p><p>• Respond to inquiries related to accounts receivable, providing timely follow-ups.</p><p>• Compile and present account summaries and analyses from the collections team to clients.</p><p>• Monitor accounts receivable to guarantee payments are consistently accurate and on schedule.</p><p>• Reconcile monthly reports and assist with financial closings on a monthly and annual basis.</p>
<p>We are seeking a Collections Specialist with hospital experience to manage patient account collections and ensure timely payment while maintaining compliance with hospital financial policies. This fully remote role is responsible for contacting patients, insurance companies, and internal departments to resolve outstanding balances and support revenue cycle objectives.</p><p>Key Responsibilities</p><ul><li>Contact patients via phone, email, and mail regarding past-due balances.</li><li>Follow up with insurance companies and third-party payers to resolve unpaid claims.</li><li>Review patient accounts for accuracy, applying payments, adjustments, and necessary corrections.</li><li>Set up payment arrangements for patients in accordance with hospital policies.</li><li>Document all interactions and account updates in the hospital financial system.</li><li>Collaborate with hospital departments to resolve account disputes and clarify billing questions.</li><li>Escalate complex issues to management as needed.</li><li>Support month-end reporting and collection metrics tracking.</li></ul><p><br></p>