<p>We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain effective relationships with clients to facilitate smooth account management.</p><p>• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.</p><p>• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.</p><p>• Stay updated on custodial operations, procedures, and industry standards.</p><p>• Coordinate onboarding activities for new clients to ensure a seamless transition.</p><p>• Schedule and prepare advisors for meetings with clients and prospects.</p><p>• Address client inquiries, resolve service issues, and escalate concerns when needed.</p><p>• Prepare and distribute performance reports to clients in a timely manner.</p><p>• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.</p><p><br></p>
<p>We are looking for an experienced Client Relationship Manager to join our team in Greater Twin Cities area in Minnesota. In this role, you will support Financial Advisors by providing client support, ensuring smooth operations and excellent client service. This position is ideal for someone with strong problem-solving skills and a passion for delivering exceptional support in a dynamic, growth-oriented environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee all operational aspects related to client management, including paperwork processing and execution of client requests.</li><li>Deliver high-quality service by understanding clients’ individual needs and responding promptly.</li><li>Work closely with Financial Advisors to ensure compliance with company policies and procedures.</li><li>Provide backup coverage for other support staff during periods of high volume or absence.</li><li>Utilize internal computer systems to support client service and drive business efficiency.</li><li>Serve as the main operational resource and first contact for Financial Advisors’ operational needs.</li><li>Maintain strict confidentiality at all times.</li><li>Research, resolve, and follow through on complex client account issues until resolution is achieved.</li></ul><p>If you are interested in joining a growing firm please contact Douglas Rickart on LinkedIn, call Doug at 612-804-2132 or apply through the link provided. </p>
<p>We are looking for a Spanish Bilingual People Operations Coordinator to join our team in Inver Grove Heights, Minnesota. This is a long-term contract position that requires a proactive individual who thrives in a fast-paced environment and enjoys supporting both administrative and HR-related functions. The ideal candidate will excel at managing employee records, streamlining processes, and ensuring operational accuracy within multiple platforms.</p><p><br></p><p>Responsibilities:</p><p>• Conduct weekly audits to review and update employee information across HRIS and benefits systems.</p><p>• Maintain accurate and organized electronic files for both active and inactive employees, ensuring the latest policies, handbooks, and guides are readily available.</p><p>• Prepare reports and perform data analysis to support monthly company meetings and leadership requests.</p><p>• Handle payroll-related tasks such as correcting timesheets, managing pay types, and ensuring payroll accuracy.</p><p>• Respond to employment verification requests, including calls, letters, and third-party inquiries.</p><p>• Facilitate onboarding and offboarding processes, ensuring a smooth experience for new hires and departing employees.</p><p>• Assist with the development and maintenance of People Operations SOPs to support scalability and efficiency.</p><p>• Act as a point of contact for system-related issues, including password resets and employee assistance with enrollment or navigation.</p><p>• Manage reporting and analytics through HRIS and timekeeping systems to support organizational needs.</p>
We are looking for an experienced Senior Business Operations Coordinator to join our team in Eden Prairie, Minnesota. In this role, you will play a critical part in overseeing and optimizing business processes while ensuring operational efficiency. This is a long-term contract position within the health insurance industry, offering an excellent opportunity to contribute to impactful projects and collaborate with a dynamic team.<br><br>Responsibilities:<br>• Coordinate day-to-day business operations to ensure smooth and efficient workflows.<br>• Manage hiring processes and liaise with offshore teams to meet staffing requirements.<br>• Oversee tasks related to TRICARE and NIS processes, ensuring compliance and accuracy.<br>• Collaborate with cross-functional teams to streamline operations and improve overall efficiency.<br>• Monitor and analyze operational metrics to identify areas for improvement and implement solutions.<br>• Support the development and execution of business strategies to achieve organizational goals.<br>• Ensure proper documentation and reporting for all operational activities.<br>• Facilitate effective communication between departments to align objectives and resolve issues.<br>• Train and mentor team members to enhance their skills and knowledge.<br>• Contribute to special projects and initiatives as needed.
<p>We are looking for a dedicated Customer Service Representative to join our client in the south metro, Minnesota area. In this long-term contract role, you will play a pivotal part in supporting customers and ensuring their needs are met with efficiency and professionalism. The ideal candidate will thrive in a fast-paced environment and possess strong communication and office skills. Responsibilities:</p><ul><li>Respond promptly to customer inquiries via phone, email, or other communication channels.</li><li>Provide accurate information about products, services, and company policies.</li><li>Resolve customer complaints and issues effectively while maintaining a positive demeanor.</li><li>Document and update customer records in the system to ensure information accuracy.</li><li>Collaborate with other departments to address customer concerns and improve service.</li><li>Assist in processing orders, returns, and other customer-related transactions.</li><li>Monitor and follow up on customer satisfaction to ensure quality service delivery.</li><li>Identify opportunities for improving processes and contribute to team efficiency.</li><li>Maintain a thorough understanding of company offerings to better assist customers.</li><li>Uphold the company’s values and standards in all interactions with clients.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in White Bear Lake, Minnesota. In this role, you will assist customers with technical tooling solutions, ensuring their needs are met with professionalism and efficiency. This position offers a contract-to-permanent opportunity in the manufacturing industry, providing an excellent chance to grow within the company.<br><br>Responsibilities:<br>• Provide expert guidance to customers by understanding and communicating complex and technical tooling solutions.<br>• Address customer inquiries and resolve issues to deliver optimal tooling recommendations.<br>• Review customer applications and technical prints to identify the most suitable tooling solutions.<br>• Collaborate effectively with team members, sales representatives, designers, and external distributors to ensure seamless customer interactions.<br>• Maintain accurate records and handle data entry tasks using Microsoft Office tools and other systems.<br>• Participate in regular communication with customers and co-workers, ensuring clarity and professionalism.<br>• Utilize bilingual Spanish/English skills to assist a diverse customer base and communicate technical product information.<br>• Support additional tasks and responsibilities as assigned by the supervisor.
We are looking for a dedicated and success-driven Customer Service Representative to join our team in Minneapolis, Minnesota. This is a long-term contract position in the higher education industry, where you will play a pivotal role in connecting with prospective learners and supporting their journey. If you thrive in a fast-paced environment and excel at delivering exceptional service, we encourage you to apply.<br><br>Responsibilities:<br>• Conduct outbound call campaigns to engage with leads, opportunities, and applications.<br>• Reach out to prospective learners who have requested information and provide thoughtful guidance.<br>• Support various call campaign initiatives based on organizational needs.<br>• Assess the needs of prospects and ensure efficient transfers to the appropriate team or individual, often handling over 100 calls daily.<br>• Serve as the welcoming point of contact for inbound callers and online chat inquiries.<br>• Identify and address caller needs, ensuring seamless transitions to the correct departments.<br>• Assist prospective learners, applicants, and current students with their inquiries and concerns.<br>• Share best practices and collaborate with the team to enhance service delivery.<br>• Perform administrative tasks and maintain accurate records as required.<br>• Manage multiple workflow tasks effectively throughout the day.
<p>We are looking for a personable and organized Front Desk Coordinator to join a team in St. Louis Park. This is a long-term contract position with the potential to transition into a permanent role for the right candidate.</p><p><br></p><p>Responsibilities:</p><p>• Greet staff, and visitors warmly while managing a welcoming and detail-oriented front desk environment.</p><p>• Handle incoming calls efficiently using a multi-line phone system, directing inquiries and providing accurate information.</p><p>• Assist with scheduling appointments and managing calendars to ensure timely coordination.</p><p>• Perform administrative tasks, including data entry, filing, and maintaining records.</p><p>• Support students during stressful situations by offering guidance and maintaining a calm demeanor.</p><p>• Collaborate with team members to ensure seamless communication and operational flow.</p><p>• Provide concierge-style services to meet the needs of the campus community.</p><p>• Address and resolve concerns or questions from students and staff promptly.</p><p>• Uphold the university's standards of customer service and satisfaction.</p><p>• Train and support new team members as needed to enhance overall departmental performance.</p>
<p>We are looking for a dedicated Front Desk Coordinator to join our team in Golden Valley. In this role, you will serve as the first point of contact, ensuring smooth front desk operations while providing exceptional administrative support. This is a contract position offering an excellent opportunity to contribute to a dynamic and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet and direct visitors, ensuring a welcoming and attentive experience.</p><p>• Perform accurate data entry tasks to maintain organized and up-to-date records.</p><p>• Scan, index, and file documents efficiently to support office operations.</p><p>• Handle basic administrative duties, including managing correspondence and scheduling.</p><p>• Provide support for multi-line phone systems by answering and calls promptly.</p><p>• Collaborate with team members to streamline front desk and administrative processes.</p><p>• Maintain the front desk area, ensuring it is clean and organized at all times.</p><p>• Uphold business casual dress code standards to align with the detail-oriented environment.</p><p>• Support special projects and additional workload as directed by management.</p>
<p>We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in the south metro, Minnesota area. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and efficient administrative support. This is a long-term contract position ideal for someone who thrives in a fast-paced environment and enjoys delivering exceptional customer service. Responsibilities:</p><ul><li>Greet visitors and clients warmly, ensuring a welcoming and attentive atmosphere.</li><li>Answer and manage multi-line phone systems, directing calls to the appropriate departments efficiently.</li><li>Provide concierge services by assisting guests with inquiries and directing them to relevant resources.</li><li>Maintain accurate records through data entry and file organization.</li><li>Coordinate daily administrative activities, including scheduling and correspondence.</li><li>Ensure the reception area is clean, organized, and stocked with necessary materials.</li><li>Utilize Microsoft Office tools such as Excel, Word, and Outlook for various administrative tasks.</li><li>Communicate effectively with staff and clients to facilitate smooth operations.</li><li>Handle incoming and outgoing mail, deliveries, and courier services.</li><li>Support other departments with clerical tasks as needed.</li></ul>
<p>We are looking for a dedicated and personable Front Desk Coordinator to join our team in Brooklyn Park, Minnesota. This position offers the opportunity to be the first point of contact for visitors, ensuring a welcoming and attentive environment. As an integral part of our operations, you will handle administrative tasks, provide customer service, and assist with various office functions. This is a long-term contract role with a focus on delivering exceptional support to both internal teams and the public.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors, ensuring they feel welcomed and directing them to the appropriate destinations.</p><p>• Address complex or sensitive inquiries by referring them to the appropriate staff or department.</p><p>• Process utility bill payments received via drop box or walk-in, ensuring accurate handling and documentation.</p><p>• Manage conference room bookings and public appointment scheduling, while maintaining updated lobby screen information.</p><p>• Perform mailroom tasks, such as operating mailroom equipment and handling incoming and outgoing correspondence.</p><p>• Answer and manage multi-line phone systems, ensuring calls are routed appropriately and messages are relayed efficiently.</p><p>• Deliver concierge-style services to enhance the visitor experience and maintain smooth front desk operations.</p>
<p><strong>Overview:</strong></p><p>The Prior Authorization Coordinator plays a critical role in ensuring timely access to care by coordinating and securing insurance authorizations for medical procedures, treatments, and prescriptions. This role serves as a liaison between healthcare providers, patients, and insurance companies to streamline the authorization process and minimize delays.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and process prior authorization requests for medical services, procedures, and medications.</li><li>Gather and compile relevant documentation from medical records to support authorization requests.</li><li>Submit authorization requests to insurance companies and follow up on pending approvals.</li><li>Communicate authorization status updates to providers and patients and escalate urgent cases as needed.</li><li>Respond to payer inquiries, request additional information, and manage appeals for denied claims.</li><li>Maintain accurate records of submitted requests, outcomes, and correspondence.</li><li>Collaborate with medical and administrative teams to resolve issues and maintain workflow efficiency.</li></ul><p><br></p>
We are looking for a detail-oriented and organized Insurance Authorization Coordinator to join our team on a contract basis in Minneapolis, Minnesota. In this role, you will play a critical part in ensuring timely insurance approvals by coordinating prior authorizations, verifying coverage, and maintaining accurate documentation. This position is ideal for someone with experience in healthcare administration who thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Review provider orders, clinical records, and insurance guidelines to assess prior authorization requirements.<br>• Monitor pending authorizations and follow up to secure timely approvals.<br>• Communicate effectively with providers, clinical staff, patients, and insurance representatives to provide updates or request additional documentation.<br>• Accurately record all actions, communication, and outcomes related to authorizations within internal systems.<br>• Confirm patient insurance coverage and validate benefit eligibility.<br>• Identify and report authorization issues or payer-specific trends to management.<br>• Assist with appeals and reconsideration processes for denied authorizations.<br>• Stay informed about payer regulations, medical necessity standards, and insurance protocols.<br>• Collaborate with billing and revenue cycle teams to ensure accurate authorization data is included with claims.
We are looking for a dedicated and personable Member Services Representative to join our team in St. Paul, Minnesota. In this role, you will provide exceptional support to credit union members, ensuring their financial needs are met with care and professionalism. This is an on-site, long-term contract position offering the opportunity to make a meaningful impact through excellent customer service.<br><br>Responsibilities:<br>• Handle incoming and outgoing calls to assist members with inquiries, transactions, and account-related issues.<br>• Provide comprehensive guidance to members about credit union services, benefits, and online banking tools.<br>• Process cash transactions efficiently while maintaining a high standard of accuracy.<br>• Assist members with opening and closing accounts, updating personal information, and resolving issues with debit cards.<br>• Deliver personalized service by addressing member concerns thoroughly, ensuring satisfaction without focusing on quotas or sales.<br>• Maintain detailed knowledge of credit union policies, procedures, and compliance regulations to provide consistent and accurate information.<br>• Support members visiting the branch by creating a welcoming environment and fostering positive interactions.<br>• Utilize computer systems and multi-line phone systems to manage member interactions effectively.<br>• Collaborate with team members to ensure seamless service delivery and problem resolution.<br>• Uphold the organization’s commitment to exceptional customer experiences through proactive and friendly communication.
We are looking for a dedicated Customer Success Specialist to join our team in Champlin, Minnesota. In this role, you will play a vital part in ensuring customer satisfaction by providing accurate information, responding to inquiries, and maintaining attentive relationships. This position offers the opportunity to collaborate with the sales team and contribute to a positive customer experience.<br><br>Responsibilities:<br>• Collaborate with the sales team to consistently meet customer service expectations and ensure satisfaction.<br>• Provide detailed and accurate information on pricing, inventory availability, shipping costs, and delivery timelines.<br>• Handle customer inquiries, prepare quotations, and initiate purchase orders with precision.<br>• Process orders, changes, and returns in accordance with company policies and procedures.<br>• Foster strong relationships with customers by delivering friendly and attentive support.<br>• Calculate pricing, discounts, shipping fees, and sales margins efficiently.<br>• Investigate and resolve customer concerns such as product quality issues or shipment delays.<br>• Recommend additional products and services to customers and close sales opportunities.<br>• Perform administrative tasks, including maintaining customer records and organizing order documentation.