<p>We are seeking a <strong>Billing Specialist</strong> to join our accounting team. This individual will be responsible for preparing and issuing invoices, maintaining billing records, monitoring customer accounts, and ensuring the accurate and timely processing of billing transactions.</p><p>The ideal candidate has strong communication and analytical skills, enjoys working with financial data, and can maintain accurate billing records while providing excellent customer service.</p><p>Key Responsibilities</p><ul><li>Prepare, review, and issue customer invoices accurately and on time.</li><li>Review contracts, purchase orders, and supporting documentation to ensure billing accuracy.</li><li>Maintain customer billing records and account information.</li><li>Monitor billing activity and follow up on invoice discrepancies and outstanding balances.</li><li>Investigate and resolve customer billing inquiries and disputes.</li><li>Process credit memos, adjustments, refunds, and billing corrections as needed.</li><li>Reconcile billing records and investigate discrepancies.</li><li>Generate billing reports and assist with revenue tracking activities.</li><li>Collaborate with accounting, sales, operations, and customer service teams to resolve billing issues.</li><li>Ensure invoices comply with customer contracts and company billing policies.</li><li>Assist with month-end closing activities and financial reporting.</li><li>Support internal and external audits by providing requested billing documentation.</li><li>Recommend process improvements to increase billing efficiency and accuracy.</li></ul><p><br></p>
<p>If you're interested in developing a career in finance as a Billing Specialist, and have strong attention to detail and a knack for prioritizing and organizing your workload, this job might be right for you. Robert Half has a Billing Specialist opportunity available with a flourishing company so call today if you're eager to get your career off the ground. This Billing Specialist position will consist of reviewing bills, working with customers, and performing data entry into spreadsheets and accounting software. This is a contract position located on the east side of the Twin Cities.</p><p> </p><p>Responsibilities:</p><p>- Review discrepancies on bills to resolve issues to release credit holds, reaching out to customers when needed</p><p>- Work closely with other functional teams to ensure data quality and consistency</p><p>- Review, evaluate, and process bills or invoices for services rendered; Apply checks</p><p>- Gauge billing documents and other data for accuracy and completeness, acquiring missing or correct data when necessary</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>We are looking for a Finance Manager to support research and development finance activities for a large organization in Minneapolis, Minnesota. This Long-term Contract position will serve as a strategic finance partner, guiding monthly reporting, project analysis, and budget planning while working closely with cross-functional stakeholders. The role combines hands-on financial management with business case support, forecast development, and presentation preparation for leadership discussions.</p><p><br></p><p>Responsibilities:</p><p>• Partner with research and development stakeholders to provide financial guidance, answer ongoing questions, and deliver timely support for business needs.</p><p>• Oversee monthly financial close activities and prepare regular reporting for the Interventional and Visualase therapy portfolios.</p><p>• Build, update, and maintain business case models for active and proposed projects, ensuring assumptions and financial impacts are clearly documented.</p><p>• Collaborate with project teams to gather and consolidate inputs for forecasts, budget submissions, and leadership-ready financial summaries.</p><p>• Contribute as the finance representative on core project teams, offering insight into investment decisions, risks, and performance trends.</p><p>• Lead annual budget planning activities for projects and cost centers by working closely with business partners to develop accurate outlooks.</p><p>• Prepare clear presentations and status updates that translate financial results into actionable business insights for management.</p><p>• Respond to ad hoc analysis requests throughout the month, using data to support decision-making and operational priorities.</p>
We are looking for an experienced finance leader to oversee accounting operations, financial reporting, and internal controls for our Blaine, Minnesota team. This role will guide day-to-day financial activities, strengthen reporting accuracy, and support sound business decisions through disciplined planning and analysis. The ideal candidate brings strong leadership, a hands-on approach to accounting operations, and the ability to improve processes while maintaining compliance and financial integrity.<br><br>Responsibilities:<br>• Direct core accounting activities across payables, receivables, general ledger, cash activity, fixed assets, and expense administration to ensure smooth daily operations.<br>• Lead month-end, quarter-end, and year-end close processes, delivering timely and reliable financial statements and management reporting.<br>• Monitor financial transactions for accuracy, approvals, documentation, and proper period recognition while resolving exceptions and discrepancies promptly.<br>• Oversee billing, cash application, collections, vendor disbursements, reconciliations, and credit-related activities to maintain strong financial controls.<br>• Maintain and enhance accounting policies, close calendars, account structures, and control procedures that support compliance and operational consistency.<br>• Partner with leadership on budgeting, forecasting, cash flow planning, cost center analysis, and intercompany activity to support informed decision-making.<br>• Strengthen internal control practices by managing approval workflows, banking controls, segregation of duties, and audit readiness across finance operations.<br>• Supervise and develop finance team members and external resources, setting priorities, reviewing output, and fostering accountability and cross-functional support.<br>• Support finance system effectiveness through process improvement, automation, testing, integrations, and other changes that affect accounting and reporting.<br>• Coordinate with auditors, tax advisors, banking partners, insurers, and other external providers, including periodic travel for finance-related initiatives when needed.
<p>We are seeking an experienced Billing & Collections Specialist. This role is ideal for a detail-oriented professional with a strong background in high-volume billing and collections within the nursing home or long-term care industry. </p><p>The Billing & Collections Specialist will be responsible for managing billing processes, following up on outstanding balances, and ensuring timely and accurate reimbursement. The ideal candidate will have hands-on experience with Medical Assistance billing and strong working knowledge of PointClickCare. This person must be comfortable handling a high-capacity workload in a fast-paced environment.</p>
<p>We are looking for a hands-on Bank Operations Manager to lead daily back-office activities while remaining actively involved in core processing work in Minneapolis, Minnesota. This position oversees deposit, payment, business banking, and related operational functions to maintain accuracy, timeliness, and a high standard of client service. The role also works closely with internal partners to strengthen workflows, support product and process enhancements, and uphold regulatory and policy requirements across operations.</p><p><br></p><p>Responsibilities:</p><p>• Direct the day-to-day work of back-office banking operations.</p><p>• Guide team members through operational challenges, remove obstacles that affect service delivery, and create a responsive environment focused on client satisfaction and productivity.</p><p>• Monitor transaction processing to ensure work is completed accurately, on schedule, and in alignment with service expectations.</p><p>• Evaluate existing procedures, identify inefficiencies, and implement practical improvements that increase consistency, control, and operational effectiveness.</p><p>• Partner with other departments on new offerings, workflow updates, and operational initiatives to support business goals and smooth execution.</p><p>• Maintain current procedure documentation and ensure operating guidelines are clearly defined, accessible, and regularly updated.</p><p>• Perform quality reviews and oversight activities to reduce exceptions, strengthen controls, and address operational risk proactively.</p><p>• Reinforce compliance with applicable banking regulations, internal policies, and established procedures across all client transactions and team activities.</p><p>• Provide coaching, training, and tools that help employees follow standards, build knowledge, and deliver reliable results.</p>
<p>We are looking for an experienced Contract Manager to support our client with vendor contracting activities for a leading health insurance organization in Minnetonka, Minnesota. 3 days per week onsite. This is a Contract position focused on managing agreements with existing vendors, guiding renewals and amendments, and helping business teams secure sound commercial terms. The role works closely with legal, finance, technology, and operations partners to move contracts forward efficiently while protecting business interests.</p><p><br></p><p>Responsibilities:</p><p>• Lead negotiations for renewals, amendments, and extensions with current vendors, driving timely execution of agreements.</p><p>• Prepare, revise, and negotiate contract language for routine products and services, including pricing, key legal terms, and service expectations.</p><p>• Work cross-functionally with legal, finance, technology, operations, and other stakeholders to align contract terms with business objectives.</p><p>• Apply approved templates, negotiation guidance, and contracting standards to promote consistency and reduce risk across agreements.</p><p>• Maintain accurate contract records and update the contract management system with current terms, dates, and supporting documentation.</p><p>• Review upcoming expirations and contract data to plan renewal strategies and support continuity of vendor services.</p><p>• Respond to internal questions regarding contract status, notices, amendments, and renewal procedures with clear and timely communication.</p><p>• Build productive relationships with business partners and adapt communication style to effectively engage stakeholders at different levels.</p>
<p>We are seeking an experienced Accounting Manager to oversee the monthly and annual close, financial reporting, reconciliations, internal controls, and accounting team development. Reporting to the Controller, this role will partner with the CFO and Finance leadership to ensure accurate, GAAP-compliant reporting, support external audits, and drive process improvements, automation, and scalability across the accounting function. The ideal candidate will bring strong technical accounting expertise, leadership experience, and a track record of improving processes and developing high-performing teams.</p><p><br></p><p>This opportunity comes with medical, dental/vision, life insurance, PTO, and much more!</p><p><br></p><p>If interested or you would like to have a private conversation, reach out on LinkedIn @ Jordan Docken</p>
<p>We are looking for an experienced Accounting Manager to join a manufacturing organization on a Contract basis. This role will provide hands-on leadership across the close process, financial reporting, and accounting review activities to help maintain accurate and timely results. The position will also partner with finance leadership on analysis, audit support, and process improvements that strengthen the overall accounting function.</p><p><br></p><p>Responsibilities:</p><p>• Direct monthly and quarterly close activities to ensure deadlines are met and financial records are complete and accurate.</p><p>• Manage complex general ledger work, including accrual entries, prepaid expense schedules, amortization tracking, and account reconciliation activities.</p><p>• Examine journal entries and supporting schedules prepared by accounting staff, resolve discrepancies, and improve the quality of reported results.</p><p>• Prepare summaries of monthly financial performance and present key outcomes, risks, and notable trends to accounting and finance leadership.</p><p>• Participate in financial review discussions by explaining material variances, balance sheet movements, and key drivers affecting results across the Americas region.</p><p>• Coordinate audit preparation efforts by organizing documentation, responding to auditor requests, and helping maintain readiness throughout the review process.</p><p>• Support compliance and internal control requirements by reinforcing sound accounting practices and identifying areas that need stronger oversight.</p><p>• Develop accounting memos, recommend workflow enhancements, and assist with reporting improvements that increase efficiency and clarity.</p><p>• Provide additional accounting coverage for the team and contribute to sales and use tax processes, including work involving Avalara when needed.</p>
We are looking for an experienced Accounting Manager to lead a short-term Contract engagement based in Eden Prairie, Minnesota. This role will focus on strengthening layaway-related accounting by reviewing historical activity, resolving discrepancies, and helping create a more reliable reconciliation process. The person in this position will partner closely with accounting leadership to assess vendor transactions, improve supporting documentation, and deliver a stable, accurate approach for future reporting. This assignment is expected to run for approximately 3-4 weeks.<br><br>Responsibilities:<br>• Examine historical accounting activity over a multi-year period, with concentrated attention on the most recent year, to identify issues affecting layaway-related balances.<br>• Reconcile invoice activity and supporting records across a group of 15-20 vendors to confirm accuracy and completeness.<br>• Follow transactions through the full layaway cycle, from customer activity to vendor billing and payment application, to verify end-to-end accounting treatment.<br>• Investigate variances caused by manual postings and fixed adjustments, then determine and execute appropriate corrections.<br>• Partner with the Controller and Staff Accountant to unwind unsupported entries and restore proper account support.<br>• Recommend practical improvements that reduce manual effort, including batch updates, uploads, or more efficient system-based methods.<br>• Help define a dependable go-forward reconciliation process that supports accurate balances through year-end.<br>• Prepare clear documentation of findings, corrective actions, and process recommendations for accounting leadership.<br>• Support work within Microsoft Dynamics 365 Business Central, including review of the accrued layaway liability memo process when assessing account accuracy.
<p>Accounting Manager – Manufacturing</p><p><strong>Location:</strong> East Metro, Minnesota (onsite)</p><p><strong>Compensation:</strong> $115,000–$135,000 base salary, plus comprehensive benefits and profit sharing</p><p><br></p><p>A well-established manufacturing organization is seeking an experienced Accounting Manager to oversee core accounting operations and support financial performance across its U.S. business.</p><p>This role is responsible for maintaining accurate financial records, managing the month-end close, overseeing general accounting activities, and supporting budgeting, forecasting, and financial reporting. The Accounting Manager will lead an accounting team while partnering with cross-functional leaders to provide financial insights, strengthen internal controls, and improve processes.</p><p>The ideal candidate is a hands-on accounting leader who combines strong technical accounting knowledge with analytical capabilities and a practical understanding of manufacturing operations. This individual will play an important role in connecting financial results to business performance and supporting informed operational and strategic decisions.</p><p><br></p><p>Key Responsibilities</p><p>Accounting Operations & Financial Reporting</p><ul><li>Oversee day-to-day accounting activities, including accounts payable, accounts receivable, general ledger, and cash transactions.</li><li>Manage the monthly, quarterly, and annual financial close processes, ensuring reporting deadlines are consistently met.</li><li>Review journal entries, accruals, account reconciliations, and supporting schedules.</li></ul><p>Budgeting, Forecasting & Financial Analysis</p><ul><li>Coordinate accounting support for annual budgeting and financial planning activities.</li><li>Collaborate with department leaders to develop budgets, forecasts, and operating plans.</li><li>Provide meaningful financial insights to help business leaders evaluate performance and make informed decisions.</li></ul><p>Manufacturing & Cost Analysis</p><ul><li>Partner with Operations, Supply Chain, Purchasing, and other departments to understand financial and operational performance.</li><li>Analyze manufacturing costs, labor, overhead, inventory, scrap, and production variances.</li><li>Translate financial data into practical recommendations that support continuous improvement.</li></ul><p>Audit, Compliance & Internal Controls</p><ul><li>Coordinate accounting support for annual external audits and other audit activities.</li><li>Prepare and review audit schedules, workpapers, reconciliations, and supporting documentation.</li><li>Ensure compliance with applicable accounting standards, internal policies, and regulatory requirements.</li></ul><p>Team Leadership & Business Partnership</p><ul><li>Lead, mentor, and develop a team of approximately 5–8 accounting professionals.</li><li>Establish priorities, performance expectations, and accountability across the accounting function.</li><li>Build strong working relationships with operational and corporate stakeholders.</li><li>Partner with Finance leadership on reporting enhancements, systems improvements, and special projects.</li></ul>
We are looking for a detail-oriented Bookkeeper to support daily financial operations and help maintain accurate records across the business in Edina, Minnesota. This role oversees core accounting activities, payroll coordination, reporting, and office support while working closely with company leadership. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee the full accounts payable cycle, including vendor setup, invoice review, payment processing, expense tracking, and maintaining a forward-looking schedule of upcoming obligations.<br>• Manage accounts receivable by establishing customer records, issuing invoices, applying payments, monitoring contract-based billing timelines, and following up on outstanding balances.<br>• Process bi-weekly payroll and support related activities such as commission tracking, compliance reporting, benefit contribution administration, audits, surveys, and employee onboarding support.<br>• Maintain accurate inventory records in QuickBooks and ensure financial data remains current and properly organized.<br>• Monitor company bank account activity and provide regular updates on cash position to executive leadership.<br>• Prepare weekly cash flow updates, monthly financial statements, and supporting schedules for deferred revenue, prepaid items, and other balance sheet activity.<br>• Assist with budgeting efforts by partnering with leadership to compile financial data, support planning discussions, and contribute to annual forecast preparation.<br>• Support tax-related recordkeeping by organizing year-end documentation, preparing quarterly sales and use tax filings, and coordinating with internal leadership and external tax partners.<br>• Maintain orderly digital and paper filing systems, provide financial support during company events, and help coordinate office operations such as guest reception, supply management, and shipping needs.
<p>We are looking for a skilled Bookkeeper to join our team and support the day-to-day financial operations of a wholesale distribution business. This role is ideal for someone who thrives in a fast-paced environment, values accuracy, and can confidently manage a broad range of accounting activities. The successful candidate will play an important part in maintaining reliable financial records, supporting reporting cycles, and helping the organization operate efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of vendor invoices, verify billing accuracy, resolve payment issues, and coordinate timely disbursements while capturing available discounts.</p><p>• Prepare and record customer billing, apply incoming payments, maintain exemption documentation, and process credit card and cash receipts accurately.</p><p>• Follow up on outstanding customer balances and support business-to-business collection efforts with strong attention to detail.</p><p>• Complete recurring sales and use tax filings across multiple states and ensure payments are submitted within required deadlines.</p><p>• Reconcile bank activity on a regular basis and investigate variances to keep financial records current and accurate.</p><p>• Review and reconcile company credit card activity, audit employee expense submissions, and ensure proper coding and documentation.</p><p>• Support physical inventory counts during scheduled count periods, research discrepancies, and document inventory adjustments and findings.</p><p>• Assist with month-end and year-end close activities, including account analysis, reconciliations, and preparation of supporting schedules.</p><p>• Help evaluate customer credit applications, maintain organized financial records for audit readiness, and contribute to special accounting projects as needed.</p><p><br></p><p>An ideal candidate will have 2+ years of experience in accounting/bookkeeping, in addition to an Associates Degree in Accounting. Additionally, experience in MS Excel and a larger ERP system is required. This role is 100% onsite, no exceptions.</p><p><br></p><p>Beginning pay for this role is $28-30/hr, depending on qualifications. Full benefits are offered including health, dental, vision, PTO, and 401k with match. If you are interested in this opportunity, please apply directly for consideration with an up to date resume.</p>
<p>Robert Half is looking for a Bookkeeper for a contract position. The Bookkeeper will handle the financial statements and will also process accounts payable and accounts receivables for several entities. Located in the Lake Elmo, Minnesota area, this Bookkeeper position is a contract opportunity that you do not want to miss.</p><p> </p><p>Responsibilities:</p><p>- Outline Accounts Receivable invoices, reviewing payments received, and record deposits</p><p>- Maintain accounts by verifying, allocating, and posting transactions</p><p>- Develop a well-organized system to account for financial transactions by establishing a chart of accounts; define bookkeeping policies and procedures</p><p>- Oversee and manage general ledger</p><p>- Arrange financial reports by collecting, analyzing, and summarizing account information</p><p>- Sustain collections of historical records by organizing documents</p><p>- Monitor accounts by balancing entries</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
We are looking for a detail-oriented Bookkeeper to support the day-to-day accounting operations of a manufacturing organization in Blaine, Minnesota. This role is responsible for maintaining accurate financial records, coordinating payroll activities, and helping ensure smooth month-end and year-end close processes. The ideal candidate brings strong experience across payables, receivables, reconciliations, and compliance reporting, along with a proactive approach to resolving discrepancies and improving accuracy.<br><br>Responsibilities:<br>• Maintain accurate and up-to-date financial records to support reliable reporting and informed business decisions.<br>• Process bi-weekly payroll, track vacation balances, and help manage employee onboarding-related administrative tasks.<br>• Reconcile bank accounts, credit card activity, and balance sheet accounts while identifying and correcting discrepancies in a timely manner.<br>• Support monthly and annual close activities by preparing reconciliations, reviewing general ledger activity, and assisting with financial reporting accuracy.<br>• Handle accounts payable functions, including invoice coding, payment processing, issue resolution, and document management.<br>• Partner with purchasing and customer service teams to ensure purchase orders, customer invoices, and related transactions are recorded promptly and correctly.<br>• Monitor accounts receivable by applying cash, following up on outstanding balances, managing collections efforts, and reviewing credit information for new customers.<br>• Prepare and submit required filings such as sales and use tax returns, 1099 reporting, and other compliance-related documentation.<br>• Review employee expense submissions, process approved reimbursements, and maintain organized financial records for audit readiness.<br>• Assist with special projects, audits, and other administrative or accounting tasks as needed.
<p>We are looking for an experienced Tax Manager to join our Client's team in St Paul Minnesota. This position offers the chance to guide client engagements, provide direction to developing staff, and serve as a trusted advisor to businesses and families with complex tax and accounting needs. The role is ideal for someone in public accounting who enjoys combining technical expertise, relationship management, and forward-thinking process improvement. You will play an important part in delivering high-quality client service while contributing to the continued growth of the firm. This position will offer growth to ownership in the future. </p><p><br></p><p>Responsibilities:</p><p>• Lead tax engagements for individuals, businesses, and partnerships, ensuring timely and accurate preparation, review, and filing of returns.</p><p>• Provide proactive tax planning and advisory support that helps clients make informed financial and operational decisions.</p><p>• Deliver accounting and business consulting services tailored to the needs of entrepreneurs, established companies, and multi-generational clients.</p><p>• Prepare and review financial statements to support compliance, reporting accuracy, and client decision-making.</p><p>• Oversee payroll and bookkeeping team members by assigning work, reviewing output, and supporting their ongoing development.</p><p>• Build long-term client relationships through responsive communication, dependable service, and a strong understanding of each client’s goals.</p><p>• Mentor staff members by sharing technical knowledge, offering feedback, and encouraging career growth.</p><p>• Identify and support technology-focused improvements that strengthen workflow efficiency and elevate the client experience.</p>
<p>We are looking for a Client Relationship Manager to join our clients team, in the twin Cities Minnesota. In this position, you will support private client operations by delivering attentive service, coordinating account-related activities, and helping financial services colleagues meet client needs efficiently. This opportunity is well suited for someone with a strong background in financial services who enjoys solving problems, managing details, and building trusted client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day client service operations, including preparing documents, processing requests, and coordinating account-related follow-up.</p><p>• Deliver responsive, personalized support by understanding each client’s circumstances and addressing questions or service needs in a timely manner.</p><p>• Partner closely with financial services colleagues and internal team members to maintain accurate workflows and uphold firm standards and regulatory expectations.</p><p>• Step in to assist other team members when coverage is needed due to workload demands or staff absences.</p><p>• Use internal platforms and service tools to manage client information, support business activity, and improve the overall service experience.</p><p>• Draft client-facing and internal correspondence in a clear, detail-focused manner while following established guidelines.</p><p>• Investigate account issues thoroughly and work across stakeholders to bring complex matters to a successful resolution.</p><p>• Maintain strict adherence to compliance requirements, firm procedures, and documentation standards.</p><p>• Take on additional administrative and client support duties as business needs evolve.</p>
<p>We are looking for an experienced Accounts Receivable Supervisor/Manager to lead receivables performance and strengthen cash flow outcomes in Bloomington, Minnesota. This role will guide collection strategy, oversee forecasting and reporting, and help resolve complex customer account matters through close partnership with internal teams. The ideal candidate brings strong operational leadership, a data-driven mindset, and the ability to improve processes while maintaining a high standard of customer care and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Lead the accounts receivable and collections function by establishing effective approaches that improve recovery rates and reduce overdue balances.</p><p>• Track collection performance through key metrics, analyze patterns and risks, and provide leadership with actionable reporting and recommendations.</p><p>• Investigate gaps in results using root-cause analysis to separate internal execution issues from customer payment behavior, timing factors, and other external influences.</p><p>• Drive operational improvements by refining workflows, applying continuous improvement methods, and introducing automation where it adds value.</p><p>• Manage relationships with external collection and credit partners, including third-party service providers, to support efficient and consistent outcomes.</p><p>• Oversee customer communications related to outstanding balances, ensuring interactions remain clear, respectful, and solution-oriented.</p><p>• Handle escalated account situations and collaborate with teams such as Sales, Customer Success, and Legal to address disputes, holds, and other sensitive issues.</p><p>• Own short- and long-range cash forecasting for receivables by developing assumptions, evaluating risks and opportunities, and improving forecast accuracy through variance analysis.</p><p>• Maintain audit-ready documentation, support internal control testing, and review new account setups with a focus on credit exposure and risk mitigation.</p><p>• Lead, coach, and develop team members through clear performance expectations, ongoing feedback, and talent-building initiatives that support long-term growth.</p>
<p>We are looking for an experienced Bank Operation Officer to support and strengthen operations in with our growing commercial bank client in the Twin Cities, Minnesota. This role is well suited for someone who can balance day-to-day operational oversight with risk awareness, process improvement, and cross-functional collaboration. The position plays a key part in maintaining accurate workflows, supporting regulatory compliance, and helping deliver dependable service across core operations functions.</p><p><br></p><p>Responsibilities:</p><p>• Perform and review a broad range of operations activities, ensuring transactions and account servicing tasks are completed accurately, efficiently, and in accordance with internal controls.</p><p>• Work closely with operations leadership to coordinate departmental priorities, guide daily workflow, support team development, and help resolve escalated service or processing issues.</p><p>• Contribute to technology-related initiatives involving the bank’s core and operational platforms, including process reviews, implementation support, testing, and procedural updates.</p><p>• Identify opportunities to streamline operations by improving workflows, strengthening documentation, and enhancing service for both internal partners and customers.</p><p>• Support loss prevention efforts by monitoring and addressing risks tied to fraud-related activity, and exception processing.</p><p>• Apply hands-on expertise across key banking functions such as wire activity, check handling, debit card support, remote deposit services, account maintenance, and deposit product servicing.</p><p>• Prepare and maintain procedures related to fraud claims and dispute handling, ensuring documentation aligns with applicable rules, certifications, and regulatory expectations.</p><p>• Assist with the implementation of policy, compliance, and regulatory changes that affect operations procedures and operational practices.</p><p>• Maintain organized digital records in line with retention standards and reinforce adherence to bank policies, risk controls, and applicable banking regulations.</p>