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2 results for Telecommunications Specialist in Milwaukee, WI

Customer Service Specialist

Saukville, WI
onsite
Permanent / Full Time
65000 - 78000 USD / Yearly
Robert Half is partnering with a manufacturing client in the recruiting for an Customer Service Representative to join their team due to growth focused on the order fulfillment process. In this role, you will be responsible for managing the end-to-end order workflow, from entering and processing sales orders to ensuring inventory availability, coordinating purchases when inventory is low, preparing quotes, and tracking shipments to guarantee timely delivery. This position bridges the gap between sales, operations, and customers to deliver excellent service and accurate order execution. Key Responsibilities:<ul><li>Enter and process sales orders promptly, ensuring accuracy and alignment with current inventory levels.</li><li>Monitor inventory availability; coordinate with purchasing to reorder products as needed.</li><li>Provide quotes to customers, answer product or order-related inquiries, and deliver timely follow-up.</li><li>Track orders from entry through shipment and delivery, proactively informing customers of status updates or delays.</li><li>Liaise with warehouse, shipping, and purchasing teams to resolve issues and ensure on-time fulfillment.</li><li>Maintain comprehensive customer order files and document all communications for each transaction.</li><li>Work with the sales department to clarify customer requirements and confirm contract terms.</li><li>Investigate and resolve customer concerns related to orders, shipments, or inventory with professionalism.</li><li>Support process improvements to streamline order entry, inventory tracking, and customer communications.</li></ul>
2026-04-13T00:00:00Z

Senior Engineering Technician

Kohler, WI
onsite
Permanent / Full Time
71344 - 89232 USD / Yearly
We are looking for an experienced Senior Engineering Technician to join our client's team 100% onsite in Greater Milwaukee. In this role, you will perform advanced mechanical testing and troubleshooting while ensuring the reliability of automated systems and processes. This position offers an opportunity to lead lab activities, mentor peers, and contribute to the continuous improvement of testing methodologies and equipment. Responsibilities:• Conduct advanced mechanical tests using sophisticated electrical and mechanical testing equipment.• Prepare detailed reports, daily test logs, and incident summaries to document findings.• Lead lab operations and provide mentorship to other technicians to enhance team capabilities.• Set up, troubleshoot, and interpret data from data acquisition systems to ensure accurate results.• Serve as a subject matter expert on testing processes, product performance, and test results.• Provide feedback to supervisors and engineers to prioritize workload and improve processes.• Recommend product improvements based on test results, competitive analysis, and observations.• Drive continuous improvement initiatives for lab equipment, test systems, and operational methods.• Utilize fabrication tools to modify components or generators as needed.• Collaborate with cross-functional teams to share insights and influence decision-making.
2026-04-10T00:00:00Z