We are looking for a skilled Desktop Support Analyst to join our team in Milwaukee, Wisconsin. In this Contract to permanent role, you will provide comprehensive technical support to end-users, ensuring a seamless computing experience across both Mac and PC environments. You will be responsible for troubleshooting hardware and software issues, maintaining network connectivity, and supporting office technology systems in a fast-paced and collaborative environment.<br><br>Responsibilities:<br>• Diagnose and resolve desktop, laptop, and network connectivity issues across Mac and PC devices.<br>• Assist users with Google Suite operations, including file conversions and basic functionality troubleshooting.<br>• Provide support for Microsoft Office 365 applications installed on individual machines.<br>• Maintain and troubleshoot Wi-Fi networks and printers to ensure consistent functionality.<br>• Guide users in utilizing the ServiceDesk ticketing system for efficient issue reporting.<br>• Collaborate with internal teams to triage and redirect Salesforce and Zoom-related issues.<br>• Track and manage IT assets while contributing to the development of a systematic asset management process.<br>• Support office transitions, including wiring and setup of new spaces.<br>• Deliver patient and user-friendly technical assistance to end-users in a sales-driven environment.<br>• Occasionally lift and handle equipment weighing up to 30 pounds as needed.
<p>We are looking for a dedicated Help Desk Analyst I to join our team in Waukesha, Wisconsin. In this contract position with the potential to become permanent, you will play a vital role in providing technical support and resolving IT-related challenges for users across various industries. This role offers the opportunity to enhance your skills while contributing to a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide timely and effective technical support to end-users, addressing issues related to printers, password resets, and device performance.</p><p>• Troubleshoot and resolve general IT problems, ensuring minimal disruption to workflow.</p><p>• Utilize AutoTask for managing service desk tickets and tracking contract-related activities.</p><p>• Offer guidance and assistance on Microsoft Windows 10 and Active Directory systems.</p><p>• Collaborate with team members to maintain consistent service delivery across multiple industries.</p><p>• Identify opportunities to improve processes and enhance the user experience.</p><p>• Perform basic troubleshooting tasks to resolve hardware and software issues.</p><p>• Support users with Azure-related inquiries, contributing to the team’s growth in this area.</p><p>• Document solutions and maintain accurate records of resolved issues.</p><p>• Stay informed about emerging technologies and best practices to improve support services.</p>
<p>Robert Half is recruiting for an Application Analyst with experience in ERP systems. The ERP Application Analyst is responsible for the ongoing support, maintenance, and enhancement of enterprise business applications, with a primary focus on construction management and service-based ERP systems. This role partners closely with business stakeholders, IT team members, and third-party vendors to ensure applications are stable, well-documented, and aligned with operational needs. The ERP Application Analyst also provides second-level application support and plays a key role in system testing, upgrades, and continuous improvement initiatives.</p><p><br></p><ul><li><strong>This is a Direct Hire position that will require an onsite work schedule. </strong></li><li><strong>Open to multiple locations in Wisconsin (Appleton - Madison - Milwaukee).</strong></li><li><strong>Must be located in Wisconsin. Relocation assistance is not being offered at this time.</strong></li><li><strong>This role is not eligible for sponsorship. </strong></li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day support for enterprise applications, including construction management and service ERP systems.</li><li>Serve as a second-level support resource by troubleshooting application issues, analyzing root causes, and coordinating resolutions.</li><li>Collaborate with internal business users to understand functional requirements and translate them into system enhancements or configuration changes.</li><li>Work with external vendors and consultants to plan, implement, and support system upgrades, patches, and new functionality.</li><li>Perform functional testing of system changes, enhancements, and upgrades to ensure quality and reliability.</li><li>Create and maintain system documentation, including workflows, configurations, enhancements, and support procedures.</li><li>Monitor application performance and identify opportunities to improve system efficiency, usability, and user experience.</li><li>Assist with data analysis and reporting needs, including writing and maintaining SQL queries.</li><li>Support change management activities, including user communication and coordination of system updates.</li><li>Develop a strong understanding of business operations and processes to better support users and recommend technology improvements.</li><li>Provide guidance and training to end users to help them effectively leverage ERP functionality.</li></ul><p><br></p>
<p>We are looking for an experienced CSI/ Syteline Consultant to join our team for a long-term contract position (with potential for hire) that offers the opportunity to work on impactful projects, collaborating with a skilled team to optimize and upgrade enterprise systems. The ideal candidate will bring extensive expertise in ERP systems, data migration, and application integration to ensure successful project execution. </p><p><strong>We will not entertain C2C applicants. Please do not apply. </strong></p><p><br></p><p>Responsibilities:</p><p>• Guide the upgrade from on-premises Syteline to Cloud Suite Industrial (CSI) systems, ensuring seamless transitions.</p><p>• Facilitate data migration processes, including testing and validation across multiple sites.</p><p>• Create and maintain system customizations, including reports, forms, and minor development tasks, to align with updated configurations.</p><p>• Collaborate with stakeholders to integrate systems such as Shopview and Paperless Parts for streamlined operations.</p><p>• Partner with the Finance team to update general ledger functionalities and payroll interfaces.</p><p>• Design and develop Power BI dashboards to enhance reporting and analytics capabilities.</p><p>• Provide support and troubleshooting for end-users during and after system upgrades.</p><p>• Ensure compatibility and functionality of all integrations within a multi-site environment.</p><p>• Work closely with cross-functional teams to address technical challenges and optimize system performance.</p><p>• Deliver training and documentation to support end-user adoption and understanding of new systems.</p>
<p>We are looking for a skilled Data Warehouse Analyst to join our team on a contract basis in Milwaukee, Wisconsin. In this role, you will play a pivotal part in developing and maintaining data solutions that support organizational analytics and decision-making. You will work closely with cross-functional teams to ensure data integration, accuracy, and accessibility using modern tools and methodologies. <strong>This is an ONSITE position in Milwaukee, WI with some flexibility for a hybrid schedule. If you are not local or are unwilling to work in an onsite capacity, PLEASE do not apply. </strong></p><p><br></p><p>Responsibilities:</p><p>• Design and implement data warehouse solutions to support business intelligence and reporting needs.</p><p>• Develop and maintain ETL processes to extract, transform, and load data from Oracle into Azure SQL Server.</p><p>• Collaborate with stakeholders and business analysts to gather requirements and translate them into actionable technical solutions.</p><p>• Optimize workflows and ensure efficient performance of the data warehouse environment.</p><p>• Validate and monitor data quality to ensure integrity and reliability.</p><p>• Create and maintain documentation for processes, architecture, and data models.</p><p>• Troubleshoot and resolve issues related to data integration and system performance.</p><p>• Utilize Azure Data Factory for data processing and workflow management.</p><p>• Apply Kimball methodology to design and maintain efficient data models.</p><p>• Support the ongoing improvement of data systems and analytics processes.</p>
<p>We are looking for an ERP Integration Manager (SAP-B1 specifically) to join our team in Oconomowoc, Wisconsin. In this Contract to permanent position, you will play a pivotal role in bridging the gap between business stakeholders and technical teams to deliver efficient, data-driven solutions. The ideal candidate will bring expertise in ERP analytics, leadership skills, and a commitment to continuous improvement across Finance, Supply Chain, and Manufacturing functions.</p><p><strong>THIS IS AN ONSITE POSITION. ANY CANDIDATE MUST BE WILLING TO RELOCATE OR LIVE IN TEH GREATER MILWAUKEE AREA.</strong></p><p><strong>WE WILL NOT ENTERTAIN ANY THIRD-PARTY APPLICANTS OR REMOTE CANDIDATES. <u>Please adhere to these simple requests.</u> </strong></p><p><br></p><p>Responsibilities:</p><p>• Lead cross-functional collaboration to design and implement data-driven solutions that align with business goals.</p><p>• Act as the primary liaison between business stakeholders and technical teams to ensure clear communication and smooth project execution.</p><p>• Develop and oversee training programs to support continuous improvement and user adoption of ERP analytics systems.</p><p>• Manage vendor and consultant relationships to ensure alignment with organizational strategies.</p><p>• Monitor and maintain IT systems, servers, and networks to ensure optimal performance and security.</p><p>• Define and implement enterprise-wide analytics strategies, including predictive and prescriptive analytics.</p><p>• Drive digital transformation initiatives, such as AI-driven analytics and automation.</p><p>• Lead the development of business intelligence reports and visualization platforms using tools like Tableau.</p><p>• Translate business requirements into actionable insights to support decision-making.</p><p>• Ensure data security, backup protocols, and disaster recovery procedures are robust and effective.</p>
