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2 results for Desktop Support Analyst in Milwaukee, WI

Electronic Health Records (EHR) Analyst
  • Milwaukee, WI
  • onsite
  • Contract / Temporary to Hire
  • 54.15 - 62.70 USD / Hourly
  • <p>We are seeking a detail-oriented and proactive EHR/Practice Management Systems Specialist to support and optimize our electronic health record (EHR) and practice management platforms. This role is critical in ensuring smooth operations, driving efficiency, and supporting organizational growth through system enhancements and integrations.</p><p><br></p><p>What You’ll Do</p><p><br></p><p>System Support & Maintenance</p><p>Provide end-user support by answering questions, troubleshooting issues, and communicating system changes or outages.</p><p>Document concerns and escalate as needed to leadership.</p><p><br></p><p>Data Management</p><p>Assist with insurance payer and chargemaster fee schedule data entry.</p><p>Follow data entry policies and business rules to maintain high-quality data.</p><p><br></p><p>System Optimization</p><p>Stay current on EHR capabilities and updates through learning platforms.</p><p>Recommend and implement optimizations for revenue-related areas, including charges, dictionaries (HCPCS, CPT, ICD-10), insurance verification, and clinical documentation.</p><p>Lead cyclical upgrades, customizations, and internal updates in collaboration with leadership.</p><p><br></p><p>Reporting & Analytics</p><p>Provide technical assistance in creating clinical and financial reports (ad-hoc and scheduled).</p><p>Partner with multiple departments to deliver actionable insights.</p><p><br></p><p>Implementation & Integration</p><p>Coordinate EHR implementation for new clinics and team members.</p><p>Collaborate across departments to ensure successful execution of integration projects.</p><p><br></p><p>Continuous Improvement</p><p>Identify and implement process improvements to enhance efficiency, scalability, and innovation.</p><p>Adapt to business growth and strategy, cross-training as needed.</p><p><br></p><p>Compliance</p><p>Follow all legal and regulatory requirements, including HIPAA guidelines, to maintain patient privacy.</p><p><br></p><p>What We’re Looking For</p><p><br></p><p>Bachelor’s degree in a business-related field or equivalent experience (minimum 6 years in a similar role).</p><p>Healthcare experience required.</p><p>2-4 years working with EHR or practice management software preferred.</p><p>1–2 years in project management, performance improvement, or consulting preferred.</p><p>Strong professional presence, business acumen, and excellent communication skills.</p><p>Ability to work independently, prioritize tasks, and meet deadlines.</p><p>Proficiency in Microsoft Office applications, with advanced Excel skills (data import, mapping, cleanup, and export).</p><p>Ability to explain technical concepts to diverse audiences.</p><p>Basic math skills for insurance payment settings.</p>
  • 2026-03-05T20:54:09Z
Project Manager/Sr. Consultant
  • Milwaukee, WI
  • onsite
  • Contract / Temporary to Hire
  • 55.10 - 63.80 USD / Hourly
  • A growing organization is seeking an ERP/CRM Project Manager to lead major technology initiatives including cloud migrations, enterprise integrations, and a global M& A project integrating a newly acquired European business unit. This role oversees all IT projects across the enterprise, with a strong focus on JDE (JD Edwards), Oracle ERP, and Oracle Sales Cloud.<br>This is an opportunity to own high-impact projects through 2027, partner directly with business and technical leadership, and modernize the organization's core systems.<br><br>What You’ll Do<br><br>Lead large, long-range, and multi-workstream IT projects, primarily across ERP and CRM platforms<br>Drive cloud migrations, CRM/ERP integrations, and cross-system modernization<br>Manage scope, priorities, timelines, and deliverables for enterprise programs<br>Facilitate alignment and consensus across analysts, developers, IS teams, and business leaders<br>Lead the global integration of a newly acquired European entity into the ERP/CRM ecosystem<br>Oversee “code current” initiatives to keep ERP platforms up to supported vendor standards<br>Manage and monitor budgets, forecasts, and expenditures<br>Provide clear, proactive communication to stakeholders and executives<br>Promote a user-focused environment—educate, enable, and support users through change<br>Maintain RAID logs, risk mitigation strategies, and governance best practices<br>Collaborate closely with Development & IS teams on technology roadmaps<br><br><br>What You’ll Bring<br>Required<br><br>5–8+ years managing enterprise-level IT projects<br>Strong background with JDE or Oracle ERP systems<br>Experience with Oracle Sales Cloud or equivalent enterprise CRM<br>Demonstrated success leading global or multi-region projects (M& A integration is a bonus)<br>Hands-on experience with cloud migrations and systems integrations<br>Excellent communication skills—able to break down complexity and drive clarity<br>Strong business acumen; understanding of core business processes (O2C, P2P, Finance, etc.)<br>Analytical mindset with the ability to interpret data, budgets, and KPIs<br>Ability to work with both technical and non-technical stakeholders<br><br>Nice-to-Have<br><br>Experience keeping ERP systems “code current”<br>Background in post-merger integration (PMI)<br>Familiarity with development/IS structures and SDLC coordination<br>PMP, CSM, PMI-ACP, or similar certifications<br><br><br>What Your First 30 Days Look Like<br><br>Learn the systems landscape, integrations, project portfolio, and organizational structure<br>Understand current ERP/CRM initiatives and in-flight modernization efforts<br>Build relationships with business, Dev, and IS teams<br>Begin taking ownership of JDE/Oracle-focused projects<br>Deliver quick wins by implementing structure, communication cadence, and visibility<br><br><br>Why This Role Matters<br>This position directly supports enterprise modernization, IT transformation, and the integration of newly acquired global operations. You’ll shape how major systems evolve, ensure alignment across teams, and deliver programs that influence every corner of the business.
  • 2026-03-13T18:44:19Z