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4 results for Client Service Representative in Milwaukee, WI
- Milwaukee, WI
- onsite
- Temporary to Hire
- 20 - 25 USD / Hourly
- 1. On-going business customer advocate monitoring product quality, delivery, customer complaints, issues and opportunities.<br>2. Respond timely to all customer calls, emails, phone calls.<br>3. Review, research, and enter new purchase orders as they are received.<br>4. Manage web data in conjunction with the Accounts Receivable team.<br>5. Support the plants and the sales team with various requests related to sales reports and web support.<br>6. Create and track RMA’s for quality issues.<br>7. Assist Accounts Receivable with the creation credit memos.<br>8. Assist in the completion of the annual Customer Service Satisfaction Survey.<br>9. Proactively contact customers regarding issuance of purchase orders and follow-up on all delinquent purchase orders.<br>10. Pursue payments for overdue invoices.<br>11. Provide backup support by filling in when team members are out of the office.<br>12. Assist with monthly inventory counts and entering inventory as needed.<br>13. Assist in monitoring stock and submitting material requisitions for inventory received from sister sites and outside vendors.
- 2026-04-30T00:00:00Z
- Waukesha, WI
- onsite
- Temporary to Hire
- 18 - 19 USD / Hourly
- We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with clients.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries through various communication channels.<br>• Provide accurate information about products and services to assist customers effectively.<br>• Process orders and ensure all data entry tasks are completed accurately.<br>• Address and resolve customer concerns to maintain high levels of satisfaction.<br>• Handle inbound and outbound calls while maintaining professionalism and empathy.<br>• Collaborate with team members to improve customer service processes.<br>• Keep detailed records of customer interactions for future reference.<br>• Escalate complex issues to the appropriate department or supervisor when necessary.<br>• Stay informed about company policies and updates to provide consistent support.<br>• Contribute to the overall success of the team by meeting individual performance goals.
- 2026-04-27T00:00:00Z
- Waukesha, WI
- onsite
- Temporary to Hire
- 19 - 19 USD / Hourly
- We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries and processing orders efficiently. This is an excellent opportunity to contribute to the success of a non-profit organization while showcasing your communication and problem-solving skills.<br><br>Responsibilities:<br>• Handle incoming customer inquiries with professionalism and provide prompt resolutions to their concerns.<br>• Process customer orders accurately while maintaining attention to detail.<br>• Collaborate with other team members to ensure seamless communication and customer service delivery.<br>• Manage both inbound and outbound calls, addressing customer needs effectively.<br>• Maintain accurate records of customer interactions and transactions.<br>• Provide product and service information to customers in a clear and concise manner.<br>• Resolve complaints and escalate issues when necessary to ensure customer satisfaction.<br>• Prioritize tasks to meet performance metrics and deadlines.<br>• Continuously improve knowledge of company policies and procedures to enhance service quality.<br>• Support the team in achieving customer service goals and objectives.
- 2026-04-28T00:00:00Z
- Saukville, WI
- onsite
- Permanent / Full Time
- 65000 - 78000 USD / Yearly
- <p>Robert Half is partnering with a manufacturing client in the recruiting for an Customer Service Representative to join their team due to growth focused on the order fulfillment process. In this role, you will be responsible for managing the end-to-end order workflow, from entering and processing sales orders to ensuring inventory availability, coordinating purchases when inventory is low, preparing quotes, and tracking shipments to guarantee timely delivery. This position bridges the gap between sales, operations, and customers to deliver excellent service and accurate order execution.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and process sales orders promptly, ensuring accuracy and alignment with current inventory levels.</li><li>Monitor inventory availability; coordinate with purchasing to reorder products as needed.</li><li>Provide quotes to customers, answer product or order-related inquiries, and deliver timely follow-up.</li><li>Track orders from entry through shipment and delivery, proactively informing customers of status updates or delays.</li><li>Liaise with warehouse, shipping, and purchasing teams to resolve issues and ensure on-time fulfillment.</li><li>Maintain comprehensive customer order files and document all communications for each transaction.</li><li>Work with the sales department to clarify customer requirements and confirm contract terms.</li><li>Investigate and resolve customer concerns related to orders, shipments, or inventory with professionalism.</li><li>Support process improvements to streamline order entry, inventory tracking, and customer communications.</li></ul>
- 2026-04-13T00:00:00Z