We are looking for a Billing Specialist I to join a team in Wisconsin in a contract-to-permanent capacity. This position supports core invoicing operations by preparing accurate billing, resolving discrepancies, and helping maintain timely financial reporting. The ideal candidate brings strong organizational skills, solid communication abilities, and the ability to work effectively with both internal partners and external clients.<br><br>Responsibilities:<br>• Manage daily billing support activities by monitoring work queues, reviewing supporting notes, and helping move invoices through the preparation process.<br>• Create and issue customer invoices in alignment with established billing standards, contractual terms, and internal procedures.<br>• Examine billing records and backup documentation to confirm accuracy, completeness, and readiness before invoices are sent out.<br>• Investigate billing exceptions by reviewing financial reports and ledger data, then raise unresolved issues to the appropriate team members.<br>• Contribute to month-end accounting tasks through reconciliation work, accrual support, and preparation of routine billing-related reporting.<br>• Assist with unbilled accounts receivable analysis to improve invoice accuracy and provide better visibility into outstanding revenue activity.<br>• Address billing questions from clients and internal stakeholders with timely follow-up and clear communication.<br>• Organize billing files and records while supporting efforts to strengthen controls and improve process efficiency.<br>• Coordinate with cross-functional teams and offshore support partners to help ensure invoicing deadlines are met consistently.
We are looking for a detail-oriented Customer Support Billing Specialist to join a software organization in Milwaukee, Wisconsin on a Contract basis. This position supports billing and accounts receivable activities by investigating payment delays, resolving invoice issues, and helping maintain accurate financial records. The ideal candidate brings strong analytical ability, a customer-focused approach, and the ability to work closely with accounting and post-sale teams in a fast-paced onsite environment.<br><br>Responsibilities:<br>• Review billing records for accuracy, identify discrepancies, and help ensure invoices are issued correctly and on time.<br>• Oversee collection activity by supporting final notice outreach, tracking follow-up efforts, and helping move delinquent accounts toward resolution.<br>• Perform cash reconciliation tasks and assess how payment activity affects account balances and related financial reporting.<br>• Partner with post-sale operations teams to research overdue vendor balances and support accounts receivable follow-up actions.<br>• Provide day-to-day accounting assistance by working with general ledger entries and coordinating with revenue accounting functions.<br>• Use Excel and Salesforce tools to analyze account details, monitor payment trends, and document billing-related activity.<br>• Support payment setup and invoice delivery processes, including troubleshooting workflow issues tied to billing and credit card transactions.