We are looking for a motivated and personable Bilingual Bank Teller to join our team in Milwaukee, Wisconsin. This Contract to permanent position is ideal for someone who thrives in a customer-focused environment and has a passion for assisting individuals with their financial needs. As part of a non-profit credit union, this role emphasizes delivering exceptional service while performing accurate financial transactions.<br><br>Responsibilities:<br>• Process a variety of financial transactions, including deposits, withdrawals, loan payments, and account transfers.<br>• Address account inquiries and provide tailored solutions to meet members' financial needs.<br>• Promote and educate members about credit union products and services to strengthen relationships.<br>• Ensure compliance with organizational policies and procedures while maintaining accurate transaction records.<br>• Balance cash drawer daily and quickly resolve any discrepancies.<br>• Deliver exceptional customer service, creating a welcoming and positive experience for all members.<br>• Collaborate with team members to support overall branch operations and member satisfaction.<br>• Travel occasionally to assist other branches when needed.
<p>We are looking for a dedicated and approachable Bilingual Banker to join our team in Milwaukee, Wisconsin. In this Contract to permanent position, you will play a vital role in delivering exceptional service to members while efficiently handling financial transactions. This opportunity is ideal for someone passionate about customer service and eager to contribute to a non-profit organization.</p><p><br></p><p>Responsibilities:</p><p>• Process deposits, withdrawals, loan payments, and other financial transactions with precision and care.</p><p>• Respond to member inquiries and provide tailored solutions to meet their financial needs.</p><p>• Promote credit union products and services to strengthen member relationships and enhance satisfaction.</p><p>• Ensure compliance with all policies and procedures while maintaining accurate financial records.</p><p>• Balance cash drawer daily, identifying and resolving discrepancies promptly.</p><p>• Foster a welcoming environment through outstanding service and professionalism.</p><p>• Assist with email correspondence, order entry, and scheduling appointments when necessary.</p><p>• Collaborate effectively with team members to ensure smooth branch operations.</p><p>• Travel to support other branches as needed, providing consistent service across locations.</p>
1. On-going business customer advocate monitoring product quality, delivery, customer complaints, issues and opportunities.<br>2. Respond timely to all customer calls, emails, phone calls.<br>3. Review, research, and enter new purchase orders as they are received.<br>4. Manage web data in conjunction with the Accounts Receivable team.<br>5. Support the plants and the sales team with various requests related to sales reports and web support.<br>6. Create and track RMA’s for quality issues.<br>7. Assist Accounts Receivable with the creation credit memos.<br>8. Assist in the completion of the annual Customer Service Satisfaction Survey.<br>9. Proactively contact customers regarding issuance of purchase orders and follow-up on all delinquent purchase orders.<br>10. Pursue payments for overdue invoices.<br>11. Provide backup support by filling in when team members are out of the office.<br>12. Assist with monthly inventory counts and entering inventory as needed.<br>13. Assist in monitoring stock and submitting material requisitions for inventory received from sister sites and outside vendors.
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with clients.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries through various communication channels.<br>• Provide accurate information about products and services to assist customers effectively.<br>• Process orders and ensure all data entry tasks are completed accurately.<br>• Address and resolve customer concerns to maintain high levels of satisfaction.<br>• Handle inbound and outbound calls while maintaining professionalism and empathy.<br>• Collaborate with team members to improve customer service processes.<br>• Keep detailed records of customer interactions for future reference.<br>• Escalate complex issues to the appropriate department or supervisor when necessary.<br>• Stay informed about company policies and updates to provide consistent support.<br>• Contribute to the overall success of the team by meeting individual performance goals.
We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role.<br><br>Responsibilities:<br>• Process order receipts and confirmations for retail, corporate, and wholesale customers.<br>• Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports.<br>• Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries.<br>• Address customer service needs, including complaints, product inquiries, and requests for purchasing information.<br>• Manage donation requests and set up new customer profiles in the database.<br>• Perform filing and maintain organization for front desk and reception duties.<br>• Monitor aged receivables on a weekly basis to ensure timely follow-up.<br>• Generate monthly customer statements and prepare salesperson commission reports.<br>• Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest.<br>• Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom.
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries and processing orders efficiently. This is an excellent opportunity to contribute to the success of a non-profit organization while showcasing your communication and problem-solving skills.<br><br>Responsibilities:<br>• Handle incoming customer inquiries with professionalism and provide prompt resolutions to their concerns.<br>• Process customer orders accurately while maintaining attention to detail.<br>• Collaborate with other team members to ensure seamless communication and customer service delivery.<br>• Manage both inbound and outbound calls, addressing customer needs effectively.<br>• Maintain accurate records of customer interactions and transactions.<br>• Provide product and service information to customers in a clear and concise manner.<br>• Resolve complaints and escalate issues when necessary to ensure customer satisfaction.<br>• Prioritize tasks to meet performance metrics and deadlines.<br>• Continuously improve knowledge of company policies and procedures to enhance service quality.<br>• Support the team in achieving customer service goals and objectives.
<p>Robert Half is partnering with a manufacturing client in the recruiting for an Customer Service Representative to join their team due to growth focused on the order fulfillment process. In this role, you will be responsible for managing the end-to-end order workflow, from entering and processing sales orders to ensuring inventory availability, coordinating purchases when inventory is low, preparing quotes, and tracking shipments to guarantee timely delivery. This position bridges the gap between sales, operations, and customers to deliver excellent service and accurate order execution.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and process sales orders promptly, ensuring accuracy and alignment with current inventory levels.</li><li>Monitor inventory availability; coordinate with purchasing to reorder products as needed.</li><li>Provide quotes to customers, answer product or order-related inquiries, and deliver timely follow-up.</li><li>Track orders from entry through shipment and delivery, proactively informing customers of status updates or delays.</li><li>Liaise with warehouse, shipping, and purchasing teams to resolve issues and ensure on-time fulfillment.</li><li>Maintain comprehensive customer order files and document all communications for each transaction.</li><li>Work with the sales department to clarify customer requirements and confirm contract terms.</li><li>Investigate and resolve customer concerns related to orders, shipments, or inventory with professionalism.</li><li>Support process improvements to streamline order entry, inventory tracking, and customer communications.</li></ul>