<p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
<p>Our client is at the forefront of transforming how teams work through secure, enterprise-grade generative AI applications. They are developing and enhancing an advanced AI-powered assistant for internal use — enabling employees to harness AI safely within a protected environment. </p><p><br></p><p> The Full Stack Software Engineer III will help design, develop, and evolve the next-generation AI platform, driving innovation while ensuring scalability, security, and exceptional user experience. This role spans the full stack — from back-end integration to front-end interfaces — in close collaboration with product, design, and AI engineering teams. </p><p><br></p><p> What You’ll Do Design, develop, and enhance AI-enabled enterprise applications that boost productivity and collaboration. Build and optimize features using large language models, prompt engineering, and AI-assisted workflows. Write efficient, maintainable, and scalable code across database, middleware, and front-end layers. Develop low- to medium-complexity systems and components within larger architectures. Conduct code reviews; mentor and guide Level I and II engineers. Act as module-level design authority, ensuring adherence to architecture and security standards. Plan and execute unit testing; review and validate test plans from entry level engineers. Define and implement integration and performance testing strategies. Troubleshoot and resolve complex production issues; establish frameworks for reliability and observability. Provide advanced production support and drive continuous improvement in performance and user experience. Collaborate with AI engineers, data scientists, and product owners to deliver innovative solutions. Perform additional related duties as assigned.</p>
<p>We are seeking a <strong>Threat Intelligence Lead</strong> to drive and evolve our Threat Landscape Program. In this role, you will lead the collection, analysis, and enrichment of threat intelligence to support trust modeling, threat emulation, and purple team exercises. You will transform raw threat data into actionable intelligence, prioritize emerging risks, and guide security strategy through intelligence-driven decision-making.</p><p><br></p><p>This role is ideal for someone who enjoys thinking like an attacker, is passionate about threat research and modeling, and can translate deep technical analysis into actionable, program-level insights.</p>
<p>Our Oakland client is seeking a hands-on Senior Application Security Engineer to bridge application security and development teams. This is an opportunity to drive foundational application security work, working directly with developers to ensure secure software delivery across the organization.</p><p> </p><p>This is a contract role to start, and is 100% remote.</p><p> </p><p><strong>Key Responsibilities:</strong></p><p> </p><p>Bug Bounty / Ethical Hacker Program Management (Bugcrowd):</p><ul><li>Own daily management of our Bugcrowd program</li><li>Review and triage incoming vulnerability findings</li><li>Work with ethical hackers and engineers on issue resolution</li><li>Explain vulnerabilities and provide clear remediation guidance—understand not just what’s wrong, but how to fix it</li></ul><p> </p><p>Secure Software Development Lifecycle (Secure SDLC):</p><ul><li>Help design and mature our secure SDLC program (security is early in the journey here)</li><li>Partner with developers to integrate security testing early in the process</li><li>Perform and coordinate hands-on security testing prior to production releases</li><li>Identify and remediate vulnerabilities before deployment</li></ul><p> </p><p>Code Scanning & Tooling (Snyk):</p><ul><li>Manage and interpret findings from Snyk across code repositories</li><li>Review, validate, and prioritize vulnerabilities, supporting developers to distinguish real issues from false positives</li><li>Provide actionable, clear guidance for remediations</li></ul><p> </p><p>Social Account Security Oversight:</p><ul><li>Oversee security for company social media and brand accounts</li><li>Enforce MFA, SSO, and leverage Survey as a tool for access management</li></ul><p><br></p>
