We are looking for an experienced SAP Ariba Supplier Enablement Specialist II to join our team in Providence, Rhode Island. In this long-term contract position, you will play a pivotal role in onboarding and integrating suppliers into the SAP Ariba platform while providing Tier 2 support to resolve supplier-related issues. This role requires a strong technical background, excellent communication skills, and a customer-focused approach to maintain effective supplier relationships.<br><br>Responsibilities:<br>• Manage the onboarding and configuration of suppliers within the SAP Ariba platform, ensuring seamless integration into the system.<br>• Provide Tier 2 support to address supplier inquiries and resolve technical issues promptly.<br>• Monitor supplier interactions and maintain strong relationships through clear and effective communication.<br>• Ensure system functionality and troubleshoot any integration challenges.<br>• Collaborate with procurement teams to support supplier enablement processes and enhance operational efficiency.<br>• Utilize SAP S/4HANA to integrate procurement and supplier management workflows.<br>• Develop and maintain documentation related to supplier enablement processes.<br>• Conduct training sessions for suppliers on utilizing the SAP Ariba platform.<br>• Analyze supplier data to identify and implement improvements.<br>• Work closely with internal teams to align supplier enablement with organizational goals.
<p>We’re hiring an MSP IT Support Manager (5x week onsite in Rhode Island) to lead a team of 5 (Help Desk + Systems Engineers) for a growing Managed Services Provider. This role is a mix of hands‑on technical work and people leadership, focused on improving service delivery, team performance, and client satisfaction.</p><p><br></p><p>What You’ll Do:</p><ul><li>Lead, mentor, and develop a 5‑person technical team</li><li>Act as an escalation point for complex issues</li><li>Oversee daily operations, SLAs, and ticket workflow</li><li>Standardize processes and strengthen documentation</li><li>Support client escalations, planning, and tech guidance</li></ul><p><br></p>