We are looking for a detail-oriented Debit Card Specialist to join our team in Midland, Texas. In this role, you will manage the daily operations of debit card services, providing exceptional support to customers and staff. As this is a Contract to permanent position, it offers the opportunity to transition into a long-term role while contributing to a dynamic banking environment.<br><br>Responsibilities:<br>• Assist customers and staff with inquiries related to debit card services, ensuring prompt and accurate resolution.<br>• Process applications for new debit cards, replacements, and updates while maintaining attention to detail.<br>• Handle card activation, deactivation, and troubleshooting to support seamless cardholder experiences.<br>• Monitor and address potential fraud activity to safeguard cardholder accounts and ensure transaction security.<br>• Maintain accurate records of cardholder activity and departmental operations.<br>• Provide technical support for debit card systems and services, ensuring optimal functionality.<br>• Collaborate with internal teams to enhance service delivery and streamline processes.<br>• Ensure compliance with banking policies and security protocols related to debit card operations.<br>• Respond to inbound and outbound calls professionally, addressing customer needs effectively.<br>• Stay informed on industry best practices and updates to enhance operational efficiency.
We are looking for a detail-oriented and organized Receptionist to join our team in Midland, Texas. This long-term contract position combines front-desk responsibilities with operational support across multiple office locations, ensuring smooth day-to-day operations and a positive experience for employees, guests, and business partners. The role requires strong communication skills, adaptability, and attention to detail to effectively manage administrative tasks and maintain a welcoming environment.<br><br>Responsibilities:<br>• Provide receptionist coverage at multiple office locations, including answering and routing inquiries and greeting visitors.<br>• Manage access and coordination within the office to ensure a detail-oriented and secure environment.<br>• Support office operations by monitoring and replenishing supplies, including breakroom and common-area stock.<br>• Handle incoming and outgoing mail, packages, and deliveries, including coordinating with FedEx and other couriers.<br>• Assist with food deliveries, special snack distributions, and other services to enhance employee engagement.<br>• Maintain clean and organized shared spaces to uphold a detail-oriented office environment.<br>• Respond to internal questions and requests related to office facilities and operations.<br>• Assist with cost comparisons, invoice processing, and reporting for corporate services.<br>• Help streamline and document internal processes to improve office efficiency.<br>• Perform additional administrative and operational tasks as needed to support business goals.