Add your latest resume to match with open positions.

5 results for Customer Service Representative in Middletown, PA

Customer Service Representative

New Holland, PA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in New Holland, PA in a Contract to Permanent position. This opportunity is well suited for someone who enjoys helping customers, handling high-volume communication, and coordinating solutions across multiple business areas. The role focuses on delivering responsive support, documenting inquiries accurately, and ensuring each issue is routed or resolved efficiently. Responsibilities:• Respond to incoming customer contacts by phone and related channels, gathering details and assessing the nature of each request.• Address service matters within assigned authority by supporting questions tied to underwriting, claims, billing, and marketing activities.• Escalate concerns that require specialized review to the appropriate internal teams and follow through to support timely resolution.• Maintain accurate records of customer interactions, requests, and outcomes to support service continuity and reporting.• Monitor recurring customer concerns and share patterns with leadership to help identify underlying causes and improvement opportunities.• Welcome visitors courteously when assigned to front desk coverage and help oversee entry access to the facility.• Provide office support for renewal mailing preparation, including assembling and organizing outgoing materials as needed.• Complete additional customer support or administrative tasks as directed by management to meet team priorities.
2026-05-19T00:00:00Z

Customer Service Rep

Camp Hill, PA
onsite
Temporary / Contract
21 - 23 USD / Hourly
Do you enjoy helping people and being the go-to problem solver? We’re looking for a Customer Service Representative to join a fast-paced, team-focused environment in the Camp Hill area. If you’re friendly, detail-oriented, and love delivering a great customer experience, this could be the perfect fit! What You’ll Be Doing:<ul><li>Handle incoming calls, emails, and customer inquiries with professionalism</li><li>Provide accurate information and resolve questions or concerns</li><li>Enter and update customer data, orders, and account details</li><li>Process orders, track shipments, and follow up as needed</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Maintain detailed records in company systems (CRM/Excel)</li><li>Support additional administrative and customer-focused tasks</li></ul>
2026-05-11T00:00:00Z

Customer Service Supervisor

Camp Hill, PA
onsite
Temporary to Hire
21 - 24 USD / Hourly
We are looking for a Customer Service Supervisor to lead a call center team in Pennsylvania. This opportunity is ideal for someone who combines strong leadership with a customer-focused approach and can help drive appointment-setting efforts through outbound calling. The person in this role will guide daily team activity, support service quality, and help create a positive experience for customers while meeting business goals. Responsibilities:• Oversee day-to-day call center operations and provide direction to staff handling customer interactions and outbound outreach.• Coach team members on effective communication techniques, customer service standards, and appointment-setting best practices.• Monitor call activity, team productivity, and service performance to help ensure goals are achieved consistently.• Assist with outbound calling efforts to schedule free estimate appointments and support sales-related follow-up activity.• Address escalated customer concerns professionally and work with the team to resolve issues in a timely manner.• Help maintain scheduling coverage and contribute to a smooth workflow across permanent and part-time team members.• Reinforce quality expectations and provide ongoing feedback to strengthen team performance and customer satisfaction.
2026-05-20T00:00:00Z

Call Center Agent

Mechanicsburg, PA
onsite
Temporary / Contract
20 - 23 USD / Hourly
Are you confident on the phone and energized by connecting with new people? We’re looking for a call center agent who thrives in a fast-paced environment and enjoys cold calling, outreach, and building new business connections. What You’ll Be Doing:<ul><li>Make high-volume outbound calls to prospective clients and customers</li><li>Engage in cold calling and telemarketing efforts to generate interest and leads</li><li>Follow call scripts while also building genuine, personable conversations</li><li>Maintain accurate call notes and track activity in systems</li><li>Handle objections confidently and turn conversations into opportunities</li></ul>
2026-05-18T00:00:00Z

PART TIME Call Center Rep

Camp Hill, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Looking for a flexible, part-time role where you can put your communication skills to work? Join a fast-paced, friendly team as a Call Center Agent and make an impact with every call! What You’ll Be Doing<ul><li>Handle inbound and/or outbound calls with professionalism and a positive attitude</li><li>Assist customers by answering questions, providing information, and resolving issues</li><li>Accurately document calls and update systems</li><li>Follow call scripts and quality guidelines while still being personable</li><li>Work collaboratively with a supportive team</li></ul>
2026-04-28T00:00:00Z