<p>We are seeking an experienced Senior Digital / IT Business Analyst to lead requirements gathering and business analysis efforts for enterprise systems supporting a National Accounts organization. This role serves as a key liaison between business stakeholders and technical teams, ensuring system enhancements and new solutions align with strategic business initiatives.</p><p>The ideal candidate brings strong experience in requirements elicitation, process modeling, stakeholder engagement, and Agile delivery within complex IT environments.</p><p><br></p><p>Key Responsibilities</p><p>Requirements & Business Analysis</p><ul><li>Lead requirements elicitation activities including stakeholder interviews, workshops, and working sessions</li><li>Analyze existing systems and business processes to identify inefficiencies and improvement opportunities</li><li>Document clear, actionable requirements that are technically feasible and aligned with development standards</li><li>Create and maintain Business Requirements Documents (BRDs), user stories, and supporting artifacts</li><li>Track traceability between business requirements and functional/technical design specifications</li></ul><p>Stakeholder & Technical Collaboration</p><ul><li>Act as the primary interface between business stakeholders, user communities, and IT teams</li><li>Collaborate with architects, developers, and QA teams to translate business needs into system solutions</li><li>Participate in shaping project scope, requirements, estimates, and solution designs</li><li>Communicate changes, enhancements, and impacts to sponsors, developers, and stakeholders</li><li>Prepare and deliver status updates, presentations, demos, and progress reports</li></ul><p>Delivery Support & Governance</p><ul><li>Support backlog grooming, roadmap development, and prioritization efforts</li><li>Assist with business case development, ROI modeling, and cost‑benefit analysis</li><li>Participate in testing activities by reviewing test scenarios, assessing defects, and validating releases</li><li>Provide User Acceptance Testing (UAT) support to business stakeholders</li><li>Maintain documentation repositories and ensure project artifacts are accurate and current</li><li>Partner with Project Managers to monitor progress and evaluate delivery effectiveness</li></ul><p><br></p>
<p>We are looking for a Business Systems Analyst to join a long-term contract opportunity supporting finance-focused initiatives in Cleveland, OH. In this role, you will work closely with cross-functional stakeholders to clarify business needs, shape requirements, and help translate complex financial processes into practical system solutions. This position is ideal for someone who combines strong analytical thinking with a collaborative approach and can communicate effectively with both technical and business audiences.</p><p><br></p><p>Responsibilities:</p><p>• Work with partners across Finance, Accounting, Treasury, Actuarial, Audit, and related teams to understand operational needs and map business processes tied to finance initiatives.</p><p>• Gather, document, and confirm both functional and non-functional requirements, ensuring alignment among stakeholders and resolving gaps or conflicting interpretations.</p><p>• Define financial data needs for reporting, dashboards, analytics, and connected systems that support ongoing business insight and decision-making.</p><p>• Evaluate business issues, identify downstream impacts, and present clear recommendations, options, and proposed actions to support informed decisions.</p><p>• Translate business questions into structured solution requirements and contribute to the creation and refinement of features within an Agile delivery environment.</p><p>• Coordinate with internal teams, external partners, and offshore resources to support collaboration, execution, and shared accountability across project work.</p><p>• Maintain and prioritize work items using Jira or a similar backlog management tool to support transparent planning and delivery.</p><p>• Support hybrid collaboration by working onsite in Bristol, Connecticut Tuesday through Thursday and remotely on Monday and Friday, with additional onsite presence as needed.</p>
We are looking for a BI Architect to lead the design of scalable information architecture solutions that support business intelligence initiatives in Connecticut. This Long-term Contract opportunity is ideal for a detail-oriented individual who can translate complex documentation, digital content, and structured records into efficient, well-governed data frameworks. The role focuses on creating reliable architecture standards, improving information accessibility, and aligning technical design with operational and compliance needs.<br><br>Responsibilities:<br>• Develop and refine enterprise-level architecture models that support reporting, analytics, and information management objectives.<br>• Create structured approaches for organizing digital files, physical records, and related documentation to improve accuracy and retrieval.<br>• Partner with business and technical teams to define architecture standards that align data assets with operational requirements.<br>• Establish governance practices for handling legal documentation and other sensitive information within approved controls.<br>• Design solutions that integrate content management considerations, including platforms such as AEM, into the broader information architecture strategy.<br>• Assess current information structures, identify gaps, and recommend improvements that strengthen consistency, usability, and scalability.<br>• Document architecture decisions, data flows, and framework standards to support implementation and ongoing maintenance.<br>• Provide architectural guidance during process updates or system-related changes when information structures must be adapted or reorganized.