4 results for Sales Support in Middleton, MA

Sales Support - Growing Organization

Framingham, MA
onsite
Permanent
55000 - 65000 USD / Yearly
Our growing client is seeking a highly organized and detail-oriented Sales Support professional to join their team. This individual will play a critical role in supporting a fast-paced sales organization by preparing and maintaining sales materials, assisting with customer presentations and business reviews, and coordinating internal meetings and key initiatives. The role requires advanced Excel skills to manage and analyze data related to sales activities, promotional programs, trade spending, and forecasting, ensuring accuracy and actionable insights for leadership. The Sales Support professional will also handle a variety of administrative and operational tasks, including processing and tracking sample orders, completing required documentation such as new item setups and pricing updates, and supporting the management of promotional and rebate programs. Strong communication skills are essential, as this role serves as a key liaison between sales representatives, customers, and internal teams, often navigating competing priorities and last-minute changes. The ideal candidate thrives in a dynamic environment, can pivot quickly throughout the day, and is comfortable working closely with sales professionals while maintaining a high level of professionalism, responsiveness, and attention to detail. For immediate consideration please call Allison Brown at 508.205.2121
2026-03-17T00:00:00Z

Application Support Specialist

Chelmsford, MA
onsite
Contract / Temporary to Hire
38 - 50 USD / Hourly
We are looking for an experienced Application Support Specialist to manage and maintain a suite of Microsoft-based enterprise applications. This contract-to-permanent position is based in Lowell, Massachusetts, and offers the opportunity to work on diverse systems while collaborating with internal teams to enhance application performance. The ideal candidate will have a strong background in system integrations, troubleshooting, and user access management. Responsibilities: • Deliver Tier II support for a variety of Microsoft-based business applications, ensuring quick and effective resolution of issues. • Administer and troubleshoot user authentication and configurations within Okta, maintaining secure access across systems. • Facilitate integrations between internal platforms and third-party systems, ensuring seamless functionality. • Utilize SQL to query databases, troubleshoot issues, and validate data integrity without engaging in development activities. • Collaborate with internal stakeholders to identify and resolve application performance issues. • Monitor and support various software applications, ensuring they operate efficiently. • Maintain Active Directory configurations and permissions to support enterprise operations. • Provide technical guidance on Dell and Cisco technologies, ensuring hardware compatibility with supported applications. • Contribute to system upgrades and application enhancements to optimize user experience.
2026-02-25T00:00:00Z

Customer Service Rep

Shrewsbury, MA
onsite
Permanent
52000 - 55000 USD / Yearly
We are looking for a dedicated Customer Service Representative to join our team in Shrewsbury, Massachusetts. In this role, you will play a pivotal part in ensuring smooth communication with customers, managing orders, and coordinating logistics. If you thrive in a fast-paced environment and have a strong background in customer service, we encourage you to apply. Responsibilities:• Process orders efficiently through accurate data entry.• Communicate with customers via verbal and written channels to address inquiries, requests, and concerns.• Coordinate schedules with transportation carriers to meet shipping deadlines.• Maintain and monitor inventory control processes to ensure accuracy.• Collaborate with various departments, including warehouse staff and sales teams, to address order revisions, pricing, inventory updates, and customer complaints.• Work with external carriers to confirm load availability for customer pickups.• Manage customer databases, including advanced shipping notices and routing details.• Handle multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment. For immediate consideration please call me directly 508-205-2127 Eric Lebow
2026-03-17T00:00:00Z

Customer Service Representative

Gardner, MA
onsite
Permanent
48000 - 52000 USD / Yearly
SUMMARY: The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. ESSENTIAL DUTIES: The requirements listed below are representative of the essential duties required of the Customer Service Representative: · Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. · Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.· Responsible to ensure customer retention and growth through strong relationship management metrics.· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.· Follow up on lost business in an effort to reactivate dormant accounts.· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.· Forwards quotations to customer as required.· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.· Maintain customer information as needed for contacts, routing etc.· Assist in business development activities i.e., direct mailings, samples and follow up calls.· Quality is everyone’s responsibility.· Other duties as assigned. For immediate consideration please call me directly Eric Lebow 508-205-2127
2026-03-17T00:00:00Z