<p>Robert Half is seeking a detail-oriented and proactive Order Management Specialist to join a local team. In this critical role, you will facilitate the seamless processing of customer orders from receipt through delivery, ensuring accuracy, timeliness, and a high level of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><ul><li>Process and manage customer orders using order entry and ERP systems</li><li>Liaise with internal teams (sales, logistics, customer service, and finance) to ensure on-time order fulfillment</li><li>Track the status of orders and proactively communicate updates to customers</li><li>Resolve issues related to orders, shipments, or billing discrepancies in a timely manner</li><li>Monitor inventory levels and coordinate with the warehouse for timely shipments</li><li>Generate order-related reports and maintain accurate records</li><li>Suggest process improvements to enhance workflow efficiency and customer experience</li></ul><p><br></p>