<ul><li>Design, develop, and maintain robust automated UI tests using <strong>Playwright with C#</strong>.</li><li>Establish and enforce QA best practices throughout the software development lifecycle.</li><li>Collaborate with developers, product managers, and UX designers to clarify requirements and identify edge cases early.</li><li>Create, maintain, and execute manual and automated test plans, including smoke, regression, integration, and exploratory testing.</li><li>Develop reusable testing frameworks and utilities to accelerate test automation across modules.</li><li>Monitor, triage, and document bugs and defects clearly with actionable steps for reproduction.</li><li>Ensure test environments and test data are well-managed, scalable, and aligned with continuous integration pipelines.</li><li>Participate in sprint planning, retrospectives, and reviews with a QA-first mindset.</li><li>Help build a culture of quality across teams by championing testability, reliability, and performance.</li><li>Stay abreast of industry tools, trends, and techniques that can improve our QA automation strategy.</li></ul><p><br></p>
<p>As a Senior Software Developer, you will play a critical role in designing, developing, and maintaining robust software solutions. You will collaborate with cross-functional teams, mentor junior developers, and contribute to the technical direction of projects. Your expertise will ensure the delivery of scalable, secure, and maintainable systems that align with business objectives.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the design and development of software applications, ensuring adherence to best practices and coding standards.</li><li>Collaborate with product managers, architects, and stakeholders to gather requirements and define technical specifications.</li><li>Develop scalable and maintainable code using modern programming languages and frameworks.</li><li>Conduct code reviews, provide constructive feedback, and mentor junior team members.</li><li>Troubleshoot and resolve complex software issues, ensuring minimal downtime and impact.</li><li>Optimize application performance, scalability, and security through continuous improvement.</li><li>Contribute to the design and implementation of APIs, microservices, and distributed systems.</li><li>Stay updated on emerging technologies and recommend innovative solutions to enhance development practices.</li><li>Participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives.</li><li>Ensure proper documentation of code, processes, and technical decisions.</li></ul><p> </p><p><strong>Required Qualifications:</strong></p><ul><li>Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.</li><li>5+ years of experience in software development, with a proven track record of delivering high-quality applications.</li><li>Proficiency in programming languages such as Java, Python, C#, or JavaScript.</li><li>Strong understanding of software design principles, patterns, and architectures (e.g., MVC, REST, microservices).</li><li>Experience with modern development frameworks and libraries (e.g., React, Angular, Spring Boot, Django).</li><li>Proficiency in version control systems like Git.</li><li>Knowledge of database systems, both relational (e.g., MySQL, PostgreSQL) and NoSQL (e.g., MongoDB, Cassandra).</li><li>Familiarity with cloud platforms (AWS, Azure, GCP) and DevOps practices (CI/CD pipelines, Docker, Kubernetes).</li><li>Strong debugging, testing, and problem-solving skills.</li></ul><p><br></p>
<ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).</li><li>2–5 years of experience developing applications using .NET frameworks (C#, ASP.NET, .NET Core).</li><li>Proficient in object-oriented programming and design patterns.</li><li>Solid understanding of RESTful services, SOAP, and web technologies.</li><li>Experience with relational databases such as SQL Server or Oracle.</li><li>Familiarity with front-end technologies like JavaScript, HTML, CSS is a plus.</li><li>Knowledge of source control systems (e.g., Git, TFS).</li><li>Strong problem-solving and analytical skills.</li><li>Ability to work both independently and in a team-oriented environment.</li><li>Good communication and interpersonal skills.</li></ul><p><br></p>
<p>The Software Engineer will design, build, and deliver high-quality, maintainable software that powers our core products and platforms. You’ll own features end-to-end — from requirements and architecture through implementation, testing, and production monitoring — while collaborating across engineering, QA, and hardware teams.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Translate product requirements into clean, detailed engineering specifications and architecture designs</li><li>Write robust, testable, and performant code in our primary stack (Python, Go, Java, TypeScript, or similar)</li><li>Collaborate with QA to create comprehensive test plans (unit, integration, E2E) and ensure high test coverage</li><li>Partner with hardware/embedded engineers to design, integrate, and validate software-hardware interactions</li><li>Drive adoption of consistent development methodologies (Agile, Scrum, or Kanban) within the team</li><li>Produce clear, up-to-date technical documentation: design docs, API specs, runbooks, and onboarding guides</li><li>Participate in code reviews, pair programming, and architecture discussions</li><li>Instrument code for observability and own the reliability of the features you ship</li><li>Continuously improve engineering practices, tooling, and velocity</li></ul><p> </p><p><strong>Required Qualifications:</strong></p><ul><li>Bachelor’s degree in Computer Science, Engineering, or equivalent experience</li><li>3–8+ years of professional software development experience</li><li>Strong proficiency in at least one major backend language (Python, Go, Java, Node.js, C#, Rust) and related ecosystems</li><li>Proven ability to design systems and write production-grade code that is clean, tested, and maintainable</li><li>Experience collaborating with QA on test plans and automation</li><li>Comfortable reading and writing technical specifications and architecture diagrams</li><li>Solid grasp of data structures, algorithms, and software design patterns</li><li>Proficiency with version control (Git) and modern development workflows</li></ul><p><br></p>
<p><strong>Key Responsibilities</strong></p><p>The duties listed below represent the general scope of this role. Other tasks may be assigned as </p><p>necessary to meet the needs of the position.</p><p>• Operates the Geographic Information System (GIS) and acts as a technical lead for </p><p>various GIS-related projects.</p><p>• Conducts GIS programming and system configuration as required.</p><p>• Manages GIS projects, ensuring they align with project goals and timelines.</p><p>• Organizes project meetings, sets schedules, and maintains progress reports.</p><p>• Develops, updates, and manages GIS databases, including creating and editing data, </p><p>performing quality control, and establishing digital standards for citywide GIS databases.</p><p>• Converts data between GIS and other formats and produces various GIS products such as </p><p>layers, shapefiles, custom maps, and web applications.</p><p>• Uses handheld GPS devices for data collection and assists with GIS services during </p><p>emergency activations at the Emergency Operations Center (EOC).</p><p>• Provides training and support for GIS users and educates stakeholders on GIS </p><p>capabilities.</p><p>• Researches emerging GIS technologies and recommends new software or hardware </p><p>purchases.</p><p>• Prepares and processes forms, reports, charts, spreadsheets, project schedules, and other </p><p>necessary documentation.</p><p>• Communicates with internal departments, consultants, external agencies, and the public </p><p>to exchange information and coordinate GIS-related activities.</p><p>• Operates computers and other office equipment, utilizing GIS software and office </p><p>productivity tools such as Microsoft Office.</p><p>• Attends meetings and stays informed about trends and advancements in GIS.</p><p>• Drives to various locations as needed to conduct work-related activities.</p><p>• Assists with general clerical tasks, including printing maps, managing department </p><p>schedules, and processing data requests.</p><p><strong>Communication Skills</strong></p><p>• Effectively interacts with supervisors, colleagues, stakeholders, and the public to </p><p>facilitate project goals and resolve issues.</p><p>• Delivers accurate and timely communication through verbal and written means.</p><p>• Understands and follows complex instructions with minimal supervision.</p><p>• Maintains professional relationships with coworkers, city officials, and external partners</p>
<p>Position Overview</p><p>We are seeking a Training Analyst I to support the design, development, and delivery of comprehensive training programs for SAP implementations impacting back-office operations. This role plays a vital part in ensuring employees are prepared to adopt new systems and processes by developing training content, documenting workflows, and facilitating engaging learning experiences. The ideal candidate brings strong instructional design capability, experience in customer service environments, and the ability to collaborate closely with SMEs and cross-functional teams.</p><p>This is an onsite position with occasional travel within the service area.</p><p>Key Responsibilities</p><p>Training Design & Development</p><ul><li>Support the creation, development, and delivery of training materials for SAP-related changes impacting back-office users.</li><li>Collaborate with Subject Matter Experts (SMEs) to ensure content accuracy, completeness, and alignment with operational requirements.</li><li>Develop a variety of training modalities including eLearning modules, videos, simulations, job aids, and instructor-led content.</li><li>Facilitate virtual or in-person instructor-led training sessions for end users affected by SAP implementations.</li><li>Develop and maintain process documentation, workflows, and system procedures to support sustainability and ongoing reference.</li></ul><p>Collaboration & Stakeholder Engagement</p><ul><li>Partner with SMEs, business stakeholders, and internal training team members to gather requirements and validate training strategies.</li><li>Ensure consistency, quality, and alignment across all training deliverables.</li><li>Participate in meetings and provide coaching or support to junior analysts as needed.</li><li>Work frequently with Information Management teams to support training readiness and system adoption.</li></ul>
<p>The DevOps Engineer will design, build, and maintain secure, scalable, and highly available cloud infrastructure while accelerating delivery of features through automation, CI/CD, and observability. You’ll be a force multiplier for engineering teams, ensuring systems are fast, resilient, and easy to operate.</p><p> </p><p>Key Responsibilities:</p><ul><li>Build, expand, and optimize cloud infrastructure (AWS, GCP, or Azure) using Infrastructure as Code (Terraform, Pulumi, CloudFormation, CDK)</li><li>Design and implement CI/CD pipelines that enable multiple daily deployments with zero downtime (GitHub Actions, GitLab CI, ArgoCD, Jenkins, CircleCI)</li><li>Automate everything: configuration management (Ansible, Chef, Puppet), application deployments, self-healing systems, and security hardening</li><li>Own production reliability: monitoring, alerting, log management, and on-call response (Datadog, Prometheus+Grafana, New Relic, PagerDuty, Opsgenie)</li><li>Drive progressive delivery practices: blue-green, canary, feature flags, and rollback strategies</li><li>Perform capacity planning, cost optimization, and performance tuning across compute, storage, and networking</li><li>Collaborate in project planning to evaluate technical feasibility, risks, and delivery trade-offs</li><li>Harden systems and pipelines for security and compliance (IAM, Vault, Trivy, Snyk, OPA/Gatekeeper)</li><li>Document architectures, runbooks, and processes while mentoring engineers on DevOps best practices</li></ul><p> </p><p>Required Qualifications:</p><ul><li>Bachelor’s degree in Computer Science, Engineering, or equivalent experience</li><li>3–7+ years of hands-on DevOps/SRE/Platform Engineering experience</li><li>Expert-level Infrastructure as Code (Terraform preferred) and configuration management (Ansible strongly preferred)</li><li>Deep experience with container orchestration (Kubernetes/EKS/GKE/AKS) and Docker</li><li>Strong CI/CD pipeline design and troubleshooting (GitHub Actions, ArgoCD, Flux, Jenkins)</li><li>Proficiency in at least one major cloud provider (AWS is a plus)</li><li>Solid scripting/programming skills (Python, Go, Bash)</li><li>Experience with observability stacks (metrics, logs, traces) and incident response</li></ul><p><br></p>
<p>We are on a mission to make our communities safer and more secure. Our cutting-edge public safety product aims to prevent and solve crimes through advanced analytics, visualization, and performance-driven solutions. Join us in creating a state-of-the-art platform that will revolutionize public safety. We’re seeking a Senior Full-Stack Engineer with deep expertise in NodeJS and Angular to drive the development of this cutting-edge product. You’ll play a key role in building highly performant, analytics-driven, and visualization-focused applications that empower decision-makers with actionable insights.</p><p><br></p><p>Key Responsibilities:</p><p>• Optimize for speed, scalability, and security; ensure compliance with standards.</p><p>• Build reusable components and libraries; lead code reviews and testing.</p><p>• Design and develop scalable and high-performance applications using NodeJS for backend and Angular for front-end development.</p><p>• Architect solutions with a focus on data analytics, visualizations, and real-time performance metrics that aid in crime prevention and resolution.</p><p>• Collaborate with cross-functional teams to ensure seamless integration of frontend and backend services, ensuring a fluid user experience for public safety officials and community users.</p><p>• Optimize applications for maximum speed, scalability, and security, ensuring compliance with best practices and regulatory standards.</p><p>• Develop reusable components and libraries that can be leveraged across multiple applications.</p><p>• Lead efforts in code reviews, testing, and continuous integration to ensure robust, reliable, and maintainable codebases.</p>
<p>We’re seeking a dynamic Infrastructure Engineer to design, build, and maintain our critical IT infrastructure. You’ll ensure high availability, scalability, and security across servers, storage, and cloud systems. If you’re passionate about creating resilient systems and solving complex technical challenges, join us to power our technology backbone!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and deploy infrastructure solutions, including servers, virtualization, and storage systems.</li><li>Manage and optimize on-premises and cloud environments (e.g., AWS, Azure, VMware).</li><li>Automate provisioning, monitoring, and scaling using tools like Terraform or Ansible.</li><li>Troubleshoot and resolve issues impacting system performance or availability.</li><li>Implement security best practices, including patch management and access controls.</li><li>Collaborate with DevOps and application teams to support CI/CD pipelines.</li><li>Document infrastructure designs and maintain operational runbooks.</li></ul><p><br></p>
