We are looking for a Device Support Specialist to join our team in Coral Springs, Florida. In this role, you will serve as the primary contact for technical support, assisting customers with hardware-related inquiries and troubleshooting. The ideal candidate will have strong technical skills, excellent communication abilities, and a proactive approach to problem-solving. This is a contract-to-permanent position offering an exciting opportunity to work with innovative technologies and collaborate across multiple teams.<br><br>Responsibilities:<br>• Provide technical assistance to customers, addressing inquiries and offering solutions for hardware-related issues.<br>• Assist customers with the installation, configuration, and operation of devices, ensuring optimal performance.<br>• Document customer interactions, track support cases, and ensure timely resolution of issues.<br>• Coordinate the replacement, shipping, and receiving of device components as necessary.<br>• Perform basic testing and functionality checks on returned hardware to identify potential defects.<br>• Update and maintain accurate records in support ticket systems and technical documentation.<br>• Collaborate with engineering teams to conduct product testing and provide feedback for improvements.<br>• Work closely with operations and product management teams to align support efforts with business objectives.<br>• Deliver exceptional customer service by addressing concerns with clarity and professionalism.
<p>We are looking for a dedicated Collections Specialist to join our team in Boca Raton, Florida. In this Contract to Permanent position, you will play a vital role in managing customer accounts and ensuring timely payments to meet organizational collection goals. This opportunity is ideal for individuals who thrive in a fast-paced environment and have a strong background in commercial and consumer collections.</p><p><br></p><p>Responsibilities:</p><p>• Monitor assigned customer accounts to achieve monthly and yearly collection targets, focusing on payments overdue by 60 days or more.</p><p>• Document collection activities to streamline follow-up processes and provide necessary support to accounts receivable personnel.</p><p>• Deliver accurate and timely updates on aging reports for weekly and month-end results reporting.</p><p>• Communicate weekly credit hold updates to the Accounts Receivable Manager to ensure appropriate account adjustments.</p><p>• Identify problematic accounts and escalate them for external collection agency placement while keeping the sales team informed.</p><p>• Review and reconcile accounts for potential write-offs or third-party collection placements.</p><p>• Process incoming emails and resolve internal and external inquiries efficiently.</p><p>• Manage mid-size customer accounts, along with top accounts within the portfolio.</p><p>• Provide support for related duties and responsibilities as assigned.</p><p>• Ensure careful and timely handling of customer communications and inquiries.</p>
We are looking for an experienced Accounts Receivable Specialist to join our team in Weston, Florida. This is a contract-to-permanent position offering an excellent opportunity for a skilled and detail-oriented individual to contribute to billing, cash applications, and customer service efforts. The ideal candidate will have strong organizational skills and a proactive approach to managing financial transactions and client communications.<br><br>Responsibilities:<br>• Oversee accounts receivable processes, including invoicing, collections, and cash applications.<br>• Utilize QuickBooks Online and Excel to manage and record financial transactions accurately.<br>• Monitor and respond to customer inquiries through email and other communication channels.<br>• Ensure timely posting of cash activity and reconcile discrepancies effectively.<br>• Collaborate with clients to address billing issues and resolve payment delays.<br>• Maintain detailed records of transactions for auditing and reporting purposes.<br>• Upload financial data into QuickBooks Online using Excel templates.<br>• Provide exceptional customer service to address client concerns and maintain positive relationships.<br>• Support the team in streamlining accounts receivable workflows.
We are looking for a motivated and adaptable Marketing/Communications Coordinator to join our team in Sunrise, Florida. In this Contract-to-possible-permanent position, you will play a vital role in developing impactful marketing strategies while managing essential office operations. Experience in the boating industry is strongly preferred, as the position involves specialized campaigns in this sector.<br><br>Responsibilities:<br>• Design and implement effective marketing campaigns tailored to the boating industry.<br>• Develop engaging content for various platforms, including social media, newsletters, and promotional materials.<br>• Conduct market analysis to identify emerging trends and business opportunities.<br>• Collaborate with team members to refine branding strategies and enhance outreach initiatives.<br>• Support the creation of supplemental marketing services to assist marine industry clients.<br>• Manage daily office operations, including scheduling, communication, and record-keeping.<br>• Evaluate and improve office processes to boost efficiency and productivity.<br>• Negotiate contracts and maintain relationships with vendors and service providers.<br>• Coordinate meetings, events, and travel arrangements for team members.<br>• Handle financial records and budgeting while maintaining strong relationships with business principals.
<p><strong>PC Technician – </strong></p><p><strong>Summary:</strong></p><p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p><strong>PC Technician – </strong></p><p><strong>Summary:</strong></p><p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p><strong>Robert Half has an opening for a Helpline Counselor. This position requires the candidate to be bilingual in Spanish. The role is based in North Miami and offers a great opportunity for someone looking to make a meaningful impact.</strong></p><p><strong>Details:</strong></p><ul><li><strong>Training:</strong> First 90 days are in-person to receive certification.</li><li><strong>Schedule:</strong> Multiple shifts available — day, evening, and overnight.</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Respond to incoming calls and assist individuals in crisis while maintaining a calm and supportive demeanor.</li><li>Communicate effectively in both Spanish and English to support a diverse population.</li><li>Accurately translate and document information to ensure clear communication and proper record-keeping.</li><li>Participate in training sessions focused on suicide prevention and crisis intervention techniques.</li><li>Use data entry skills to maintain organized and detailed records of interactions.</li><li>Collaborate with team members to develop strategies for improving caller experiences.</li><li>Uphold confidentiality and ethical standards when handling sensitive information.</li><li>Provide resources and referrals to callers seeking additional support or services.</li><li>Monitor call center operations and identify areas for improvement to enhance service quality.</li></ul><p><br></p>
<p><strong>Network Administrator: </strong></p><p>We are accepting applications for a Network Administrator to help with planning, designing, monitoring, supporting, managing and integrating enterprise network systems</p><p><strong>Responsibilities:</strong></p><ul><li>Manage, monitor, and maintain company LAN, WAN, and wireless networks to ensure efficient operation and uptime.</li><li>Configure and support network hardware, such as routers, switches, firewalls, and wireless access points.</li><li>Troubleshoot network connectivity issues and escalate advanced problems to senior staff when needed.</li><li>Conduct regular network health checks, monitoring for performance bottlenecks and implementing solutions.</li><li>Assist in network upgrades, expansions, and technology migrations.</li><li>Follow established network security protocols, administer firewall rules, VPN access, and support intrusion prevention efforts.</li><li>Document network configurations and changes, ensuring accurate records for compliance and support purposes.</li><li>Provide technical support and guidance to end-users and junior IT staff on network topics.</li><li>Participate in backup and disaster recovery planning and testing for network infrastructure.</li><li>Stay current with emerging networking technologies and best practices.</li></ul><p><br></p>
<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
<p><strong>Systems Administrator</strong></p><p>The Systems Administrator maintains and administers computer networks and equipment to ensure optimal performance in and fast recovery from emergency situations. The incumbent ensures effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software, and related infrastructure.</p><p><strong>Responsibilities:</strong></p><ul><li>Install, configure, and maintain servers, network equipment, and other technology infrastructure.</li><li>Monitor system performance, identify and troubleshoot issues, and ensure system uptime and reliability.</li><li>Manage user accounts, permissions, and access controls to maintain security.</li><li>Implement and oversee data backup, restore, and disaster recovery processes.</li><li>Apply operating system and software updates, patches, and security configurations.</li><li>Collaborate with IT and business teams to support technology initiatives and deploy new solutions.</li><li>Maintain documentation for system configurations, procedures, and troubleshooting guidelines.</li></ul><p><br></p>
We are offering an exciting opportunity for a Manager of Cloud Services in the Healthcare/NHS industry. The position is located in Fort Lauderdale, Florida, and involves managing our cloud infrastructure and development teams. The Manager of Cloud Services will oversee the organization's public cloud environments and Big Data systems, and will play a crucial role in implementing DevOps strategies.<br><br>Responsibilities:<br>• Oversee the design, deployment, and operation of cloud infrastructure and CI/CD pipelines.<br>• Manage a team of technical professionals responsible for maintaining and optimizing the organization's cloud infrastructure and services.<br>• Collaborate across departments in a cross-functional environment with shared resources.<br>• Manage complex projects related to cloud and DevOps initiatives.<br>• Work with senior leadership to manage vendor relationships within the scope of cloud services.<br>• Collaborate with the engineering team to implement cloud-based solutions that meet the organization's needs.<br>• Ensure the security and compliance of all cloud technologies and practices.<br>• Design, develop, and deploy modular cloud systems and applications.<br>• Manage multiple systems and applications, ensuring operational integrity and accessibility for concurrent users.<br>• Implement Infrastructure as Code (IaC) and maintain configuration management best practices.<br>• Develop and execute DevOps strategies, focusing on CI/CD pipelines and automation tools.<br>• Manage and maintain Big Data solutions.<br>• Manage cloud-related budgets, optimizing costs while maintaining service quality.
<p><strong>Network Administrator: </strong></p><p>We are accepting applications for a Network Administrator to help with planning, designing, monitoring, supporting, managing and integrating enterprise network systems</p><p><strong>Responsibilities:</strong></p><ul><li>Manage, monitor, and maintain company LAN, WAN, and wireless networks to ensure efficient operation and uptime.</li><li>Configure and support network hardware, such as routers, switches, firewalls, and wireless access points.</li><li>Troubleshoot network connectivity issues and escalate advanced problems to senior staff when needed.</li><li>Conduct regular network health checks, monitoring for performance bottlenecks and implementing solutions.</li><li>Assist in network upgrades, expansions, and technology migrations.</li><li>Follow established network security protocols, administer firewall rules, VPN access, and support intrusion prevention efforts.</li><li>Document network configurations and changes, ensuring accurate records for compliance and support purposes.</li><li>Provide technical support and guidance to end-users and junior IT staff on network topics.</li><li>Participate in backup and disaster recovery planning and testing for network infrastructure.</li><li>Stay current with emerging networking technologies and best practices.</li></ul><p><br></p>
<p><strong>Systems Administrator</strong></p><p>The Systems Administrator maintains and administers computer networks and equipment to ensure optimal performance in and fast recovery from emergency situations. The incumbent ensures effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software, and related infrastructure.</p><p><strong>Responsibilities:</strong></p><ul><li>Install, configure, and maintain servers, network equipment, and other technology infrastructure.</li><li>Monitor system performance, identify and troubleshoot issues, and ensure system uptime and reliability.</li><li>Manage user accounts, permissions, and access controls to maintain security.</li><li>Implement and oversee data backup, restore, and disaster recovery processes.</li><li>Apply operating system and software updates, patches, and security configurations.</li><li>Collaborate with IT and business teams to support technology initiatives and deploy new solutions.</li><li>Maintain documentation for system configurations, procedures, and troubleshooting guidelines.</li></ul><p><br></p>
