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6 results for Telecommunications Specialist in Miami, FL

Hardware Technician

Coral Springs, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Hardware Technician to join a collaborative team supporting technical deployment and service operations in Coral Springs, Florida. This contract-to-permanent opportunity is ideal for someone who enjoys hands-on hardware work, follows detailed procedures with precision, and stays organized in a fast-paced environment. The role focuses on preparing devices to customer specifications, supporting service requests, and assisting with basic technical troubleshooting while maintaining high security and quality standards. Responsibilities: • Configure hardware by installing required applications and loading secure keys according to customer-specific requirements. • Complete service and repair authorization work accurately and within established turnaround expectations. • Provide first-level technical support to customers and internal team members for common hardware and software issues. • Troubleshoot device functionality using established processes and documented technical information. • Maintain accurate handling of inventory by organizing stock locations and supporting equipment allocation needs. • Follow all applicable security protocols, compliance requirements, and operational standards during device preparation and servicing. • Manage assigned tasks efficiently while maintaining consistent productivity and close attention to detail. • Contribute to team operations with a proactive approach and support additional technical duties as business needs evolve.
2026-07-27T00:00:00Z

IT Support Specialist

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
IT Support SpecialistWe are seeking a dedicated IT Support Specialist to provide Tier 1–2 support for end users across hardware, software, and network systems. This role is ideal for someone who enjoys helping others, resolving technical issues, and working in a dynamic IT environment. The ideal candidate will have excellent communication skills, strong troubleshooting abilities, and the ability to manage multiple support requests.Responsibilities<ul><li>Respond to IT support tickets submitted via phone, email, or ticketing system</li><li>Troubleshoot issues involving Windows/macOS, Microsoft 365, VPN, and business applications</li><li>Assist with user account management including password resets and permissions</li><li>Support remote employees using remote-access tools such as RDP, TeamViewer, or AnyDesk</li><li>Resolve issues with hardware components including laptops, desktops, printers, and peripherals</li><li>Troubleshoot basic network issues such as Wi-Fi, DNS, DHCP, and VPN connectivity</li><li>Support new-hire onboarding including device setup and application configuration</li><li>Document all troubleshooting steps, solutions, and system changes</li><li>Maintain and track IT equipment inventory</li><li>Escalate complex issues to senior system or network teams</li></ul>
2026-07-23T00:00:00Z

Help Desk Technician

Miami, FL
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are seeking a dependable and customer-focused Help Desk Technician to join our IT team. In this role, you will provide first-level technical support to end users, troubleshoot hardware and software issues, and help ensure employees have the tools and technology needed to work efficiently. The ideal candidate is a strong communicator who enjoys problem-solving and delivering excellent service. Key Responsibilities:<ul><li>Provide technical support to users via phone, email, chat, and in person</li><li>Troubleshoot issues related to desktops, laptops, printers, mobile devices, and peripheral equipment</li><li>Resolve problems involving Windows operating systems, Microsoft 365, email, and common business applications</li><li>Log, track, and document support requests in the ticketing system</li><li>Escalate complex technical issues to higher-level IT staff as needed</li><li>Set up, configure, and deploy hardware and software for new and existing employees</li><li>Perform password resets, account provisioning, and basic user administration tasks</li><li>Assist with onboarding and offboarding processes, including equipment setup and recovery</li><li>Maintain accurate records of issues, resolutions, and asset inventory</li><li>Support IT best practices and contribute to process improvement efforts</li></ul>
2026-07-24T00:00:00Z

Help Desk Technician

Miami, FL
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are seeking a dependable and customer-focused Help Desk Technician to join our IT team. In this role, you will provide first-level technical support to end users, troubleshoot hardware and software issues, and help ensure employees have the tools and technology needed to work efficiently. The ideal candidate is a strong communicator who enjoys problem-solving and delivering excellent service.Key Responsibilities:<ul><li>Provide technical support to users via phone, email, chat, and in person</li><li>Troubleshoot issues related to desktops, laptops, printers, mobile devices, and peripheral equipment</li><li>Resolve problems involving Windows operating systems, Microsoft 365, email, and common business applications</li><li>Log, track, and document support requests in the ticketing system</li><li>Escalate complex technical issues to higher-level IT staff as needed</li><li>Set up, configure, and deploy hardware and software for new and existing employees</li><li>Perform password resets, account provisioning, and basic user administration tasks</li><li>Assist with onboarding and offboarding processes, including equipment setup and recovery</li><li>Maintain accurate records of issues, resolutions, and asset inventory</li><li>Support IT best practices and contribute to process improvement efforts</li></ul>
2026-07-18T00:00:00Z

IT Help Desk Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
IT Help Desk TechnicianWe are seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities. Responsibilities<ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul>
2026-07-23T00:00:00Z

IT Technology Trainer

Delray Beach, FL
onsite
Temporary / Contract
40 - 45 USD / Hourly
We are seeking an experienced IT Technical Trainer / IT Training Lead to design, deliver, and continuously enhance enterprise-wide IT and digital productivity training programs. This role will play a key part in driving adoption of modern workplace technologies, including Microsoft Copilot and other AI-enabled tools, helping employees use technology securely, effectively, and in alignment with business goals.The IT Training Lead will work closely with IT, Information Security, Human Resources, and business leadership to translate technical capabilities into practical learning experiences that improve employee productivity and support organizational success.Key Responsibilities<ul><li>Design, develop, and deliver engaging IT training programs for employees across the organization.</li><li>Lead training initiatives focused on digital workplace technologies, including Microsoft 365, Microsoft Copilot, collaboration platforms, and other AI-powered tools.</li><li>Partner with IT, Security, HR, and department leaders to identify skill gaps and training priorities.</li><li>Create learning paths, training materials, user guides, workshops, and e-learning content tailored to varying levels of technical proficiency.</li><li>Promote secure and compliant use of technology by incorporating cybersecurity and governance best practices into training programs.</li><li>Measure training effectiveness through adoption metrics, user feedback, and business productivity outcomes.</li><li>Continuously evaluate and improve training content to keep pace with evolving technologies and business needs.</li><li>Support change management efforts tied to new system rollouts, upgrades, and digital transformation initiatives.</li><li>Serve as a subject matter resource for end-user technology enablement and best practices.</li></ul>
2026-07-24T00:00:00Z