<p>We are looking for a dedicated Collections Specialist to join our team in Boca Raton, Florida. In this Contract to Permanent position, you will play a vital role in managing customer accounts and ensuring timely payments to meet organizational collection goals. This opportunity is ideal for individuals who thrive in a fast-paced environment and have a strong background in commercial and consumer collections.</p><p><br></p><p>Responsibilities:</p><p>• Monitor assigned customer accounts to achieve monthly and yearly collection targets, focusing on payments overdue by 60 days or more.</p><p>• Document collection activities to streamline follow-up processes and provide necessary support to accounts receivable personnel.</p><p>• Deliver accurate and timely updates on aging reports for weekly and month-end results reporting.</p><p>• Communicate weekly credit hold updates to the Accounts Receivable Manager to ensure appropriate account adjustments.</p><p>• Identify problematic accounts and escalate them for external collection agency placement while keeping the sales team informed.</p><p>• Review and reconcile accounts for potential write-offs or third-party collection placements.</p><p>• Process incoming emails and resolve internal and external inquiries efficiently.</p><p>• Manage mid-size customer accounts, along with top accounts within the portfolio.</p><p>• Provide support for related duties and responsibilities as assigned.</p><p>• Ensure careful and timely handling of customer communications and inquiries.</p>
<p>Seeking a Bookkeeper to process all entries, reconcile accounts, process payroll using QuickBooks Desktop and ensure all reconciles for month end. </p><p>The best candidate for this role must have 2+/yrs in working in Accounting managing the AP, AR and accounts reconciliations.</p><ul><li>Accounts Payable: Data entry of invoices</li><li>Accounts Receivable: billing and invoicing vendors and cash application, some light collections </li><li>Reconciling vendor accounts and managing day to day communications</li><li>Reporting into the Sr. Accountant and working alongside to ensure all data is entered and up to date for month end</li><li>There will be training provided on preparation of financial statements and month-end reports.</li><li>If you are interested in pursuing a career in Accounting, this position is the right long term role for you.</li></ul><p>Please call me Janet at 786-393-4588 or email me. janet.silva@roberthalf.</p><p> </p><p>**this position is 100% onsite and in the future will offer some flexibility to work at home***</p><p><br></p>
<ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
We are looking for a skilled Network Administrator to join our team in Miami, Florida. This role focuses on maintaining the stability and security of network systems while providing support to internal users and ensuring seamless system functionality. The ideal candidate will have expertise in Cisco network environments and a proactive approach to identifying and resolving technical challenges.<br><br>Responsibilities:<br>• Oversee the daily operations of network devices and servers to ensure optimal performance and reliability.<br>• Monitor system performance and network traffic to proactively identify and address potential issues.<br>• Implement upgrades and repairs to keep systems operating efficiently and securely.<br>• Develop and execute strategies to enhance system security across computers and the network.<br>• Regularly assess and optimize system functionality to meet organizational needs.<br>• Manage user access by assigning and updating security permissions within the network.<br>• Provide training and guidance to users on proper software and hardware usage.<br>• Respond promptly to user alerts and system monitoring notifications to troubleshoot and resolve technical problems.<br>• Document system configurations, procedures, and updates for reference and compliance.<br>• Serve as Level 2 support for Help Desk inquiries, assisting with more complex technical issues.
<p>We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote troubleshooting, Windows 11, Azure AD, and Entra. The Service Desk Technician will be responsible for providing technical assistance and support to end-users, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide remote troubleshooting and technical support to end-users for hardware, software, and network issues.</li><li>Assist users with Windows 11 installation, configuration, and maintenance.</li><li>Manage and support user accounts and access through Azure Active Directory (Azure AD).</li><li>Utilize Entra for identity and access management tasks.</li><li>Respond to service desk tickets, emails, and calls promptly and professionally.</li><li>Document issues, resolutions, and maintain accurate records of support activities.</li><li>Collaborate with other IT team members to resolve complex issues and improve service delivery.</li><li>Educate end-users on best practices for utilizing IT resources and tools.</li><li>Maintain up-to-date knowledge of emerging technologies and best practices in IT support.</li></ul><p><br></p>
<p><strong>Key Responsibilities</strong></p><ul><li>Manage and respond to daily helpdesk tickets, providing Tier 1/2/3 support for staff across multiple campuses.</li><li>Administer and support Google Workspace for Education, including user accounts, groups, email, Drive, and Classroom.</li><li>Configure and manage Chromebooks and Windows devices using Google Admin Console and endpoint management tools.</li><li>Administer school systems such as paging, cameras, and gate access.</li><li>Support the technology aspects of the state testing process.</li><li>Administer network services (DNS, DHCP, TCP/IP, VPN, wireless infrastructure) to ensure reliable connectivity.</li><li>Implement and monitor security policies, ensuring compliance with FERPA and other school technology standards.</li><li>Support and troubleshoot Google Meet, Zoom, and classroom AV technologies.</li><li>Maintain IT documentation and standard operating procedures (SOPs), and provide end-user training as needed.</li><li>Collaborate with leadership on IT projects, including system rollouts, device refreshes, and cloud integrations.</li></ul><p><br></p>
<p>A Help Desk Analyst with IT Asset Management (ITAM) is responsible for providing first-line technical support to end users while ensuring the effective tracking, inventory, deployment, and lifecycle management of IT assets within the organization. This dual-role position demands a strong focus on customer service, technical troubleshooting, and systematic asset oversight.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 1 (and potentially Tier 2) technical support to end users via phone, email, chat, or ticketing system, resolving hardware, software, and connectivity issues.</li><li>Document, categorize, and resolve incidents and service requests in a timely manner according to established SLAs.</li><li>Maintain and update asset records within the ITAM system, tracking all hardware and software throughout their lifecycle (procurement, deployment, relocation, maintenance, and decommissioning).</li><li>Support on-boarding and off-boarding processes by provisioning and reclaiming equipment/software licenses.</li><li>Collaborate with procurement and IT teams to facilitate hardware/software acquisition, deployment, and disposal processes in compliance with organizational policies.</li><li>Perform periodic audits and physical inventories of IT assets to ensure data accuracy and regulatory compliance.</li><li>Generate reports on asset utilization, inventory status, and incidents as required.</li><li>Educate and assist end users on IT policies, software installations, and best practices for security and compliance.</li><li>Escalate complex technical issues to higher-level support or specialized teams as needed.</li></ul><p><br></p>
<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
We are looking for a skilled Desktop Support Analyst to provide comprehensive technical support to our team in Deerfield Beach, Florida. This role involves diagnosing and resolving hardware and software issues while ensuring smooth operations for end-users. As this is a long-term contract position, you will play a critical role in maintaining system efficiency and user satisfaction.<br><br>Responsibilities:<br>• Provide technical assistance for the setup, configuration, maintenance, and troubleshooting of computer systems, hardware, and software.<br>• Train employees on effective methods to diagnose and resolve system-related issues.<br>• Gather user feedback to refine and enhance training materials and support processes.<br>• Develop and update training manuals to support staff in resolving common technical challenges.<br>• Analyze system reports to identify frequent issues and recommend solutions.<br>• Troubleshoot and resolve issues related to Windows operating systems and Microsoft 365 applications.<br>• Manage Active Directory accounts, including updates and maintenance.<br>• Perform desktop imaging and ensure hardware setups meet organizational standards.<br>• Conduct routine checks to ensure workstations are optimized for performance.<br>• Collaborate with team members to address complex technical challenges efficiently.
