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4 results for Telecommunications Specialist in Miami, FL

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
IT Support SpecialistWe are seeking a dedicated IT Support Specialist to provide Tier 1–2 support for end users across hardware, software, and network systems. This role is ideal for someone who enjoys helping others, resolving technical issues, and working in a dynamic IT environment. The ideal candidate will have excellent communication skills, strong troubleshooting abilities, and the ability to manage multiple support requests.Responsibilities<ul><li>Respond to IT support tickets submitted via phone, email, or ticketing system</li><li>Troubleshoot issues involving Windows/macOS, Microsoft 365, VPN, and business applications</li><li>Assist with user account management including password resets and permissions</li><li>Support remote employees using remote-access tools such as RDP, TeamViewer, or AnyDesk</li><li>Resolve issues with hardware components including laptops, desktops, printers, and peripherals</li><li>Troubleshoot basic network issues such as Wi-Fi, DNS, DHCP, and VPN connectivity</li><li>Support new-hire onboarding including device setup and application configuration</li><li>Document all troubleshooting steps, solutions, and system changes</li><li>Maintain and track IT equipment inventory</li><li>Escalate complex issues to senior system or network teams</li></ul>
2026-07-01T00:00:00Z

Pembroke Pines, FL
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half is seeking a Help Desk Support Specialist to provide technical assistance to end users in a fast-paced IT environment. This role will support users with day-to-day technical issues and deliver excellent customer service through phone, email, chat, and remote support.Key Responsibilities:<ul><li>Provide help desk support for hardware, software, and user access issues</li><li>Perform Active Directory password resets and basic account administration</li><li>Support users with Office 365 applications, including Outlook, Teams, and related tools</li><li>Troubleshoot and resolve issues in Windows 10 environments</li><li>Deliver remote support to end users via phone, email, and chat</li><li>Document support requests, resolutions, and escalations in the ticketing system</li><li>Escalate more complex technical issues to the appropriate IT teams as needed</li><li>Maintain strong communication with users throughout the support process</li></ul>
2026-06-26T00:00:00Z

Miami, FL
onsite
Temporary / Contract
18 - 22 USD / Hourly
Robert Half is hiring a Help Desk Technician in Doral, FLA help desk role provides frontline IT support to users experiencing technical issues. It combines customer service, troubleshooting, and administrative tasks to ensure smooth IT operations. Core Duties and Responsibilities<ul><li>Respond to support requests via phone, email, chat, or ticketing systems. </li><li>Log and track tickets with complete incident details (user info, device, symptoms, steps taken). </li><li>Troubleshoot common issues such as email problems, printer errors, VPN failures, and software malfunctions. </li><li>Provide remote or in‑person support using diagnostic tools and remote-control software. </li><li>Perform account management tasks like password resets and account unlocks. </li><li>Escalate unresolved issues to Tier 2 or Tier 3 support with detailed notes. </li><li>Assist with onboarding by preparing and configuring new employee equipment. </li><li>Maintain documentation, including knowledge base articles and troubleshooting guides.</li></ul>
2026-07-06T00:00:00Z

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
IT Help Desk TechnicianWe are seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities. Responsibilities<ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul>
2026-07-01T00:00:00Z