We are looking for a detail-focused Customer Invoice & Order Processing Specialist to support order accuracy, invoicing quality, and day-to-day sales operations for a growing consumer products business in Boca Raton, Florida. This position is well suited for someone who enjoys working with high-volume data, resolving exceptions, and keeping orders moving efficiently from entry through fulfillment. The ideal candidate brings strong judgment, a proactive approach to issue resolution, and a genuine interest in improving workflows across customer service and supply chain activities.<br><br>Responsibilities:<br>• Manage incoming customer orders from electronic and manual channels, ensuring timely and accurate processing.<br>• Examine order details for completeness, pricing accuracy, promotional terms, and compliance with customer-specific requirements.<br>• Identify exceptions such as quantity issues, missing information, or mismatched data, and escalate or resolve them promptly.<br>• Validate invoice information, customer deductions, and allowance programs to help maintain billing accuracy.<br>• Review transaction flow in order management systems and address processing errors before they affect fulfillment.<br>• Build and maintain Excel-based trackers, summaries, and reports to support the sales and operations teams.<br>• Generate purchase orders within internal systems, share them with vendors, and confirm receipt when follow-up is needed.<br>• Partner with third-party logistics providers and internal stakeholders to coordinate shipments, fulfillment updates, and order documentation.<br>• Investigate and resolve discrepancies involving orders, shipping activity, and invoicing while keeping relevant parties informed.<br>• Contribute to process improvement efforts by identifying opportunities to streamline workflows and increase operational efficiency.