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10 results for Product Support Specialist in Miami, FL

IT Support Specialist

Margate, FL
onsite
Temporary
25 - 30 USD / Hourly
We are seeking a detail-oriented and customer-focused IT Support Specialist to join our client in Coconut Creek. The ideal candidate will be responsible for providing technical assistance and support to users regarding hardware, software, and network-related issues. This role focuses on remote troubleshooting and ticket resolution, ensuring high quality and timely support for external clients.Key Responsibilities:<ul><li>Provide second-level support for user issues via phone, email, or ticketing system</li><li>Troubleshoot and resolve issues related to Active Directory, including password resets, account creation, and permissions management</li><li>Administer and support Office 365 accounts, including mailbox setup, user access, and license assignments</li><li>Troubleshoot and resolve Windows 10 operating system problems, including software installations, Windows updates, and device connectivity</li><li>Document all interactions, troubleshooting steps, and resolutions in the ticketing system</li><li>Escalate unresolved issues to higher-level support or specialist teams as appropriate</li><li>Contribute to knowledge base documentation and process improvement</li><li>VOIP support & administration </li><li>Server - VMware</li><li>Network support </li></ul>
2026-04-13T00:00:00Z

Sales Support

Miami, FL
onsite
Contract / Temporary to Hire
0 - 0 USD / Yearly
Sales Support AssociateWe are seeking a detail-oriented Sales Support Associate to assist our sales team with administrative and data-related tasks. <ul><li>Maintain and update spreadsheets with accurate data (Excel)</li><li>Enter and process orders, pricing, and customer information</li><li>Provide support to the sales team with reporting and documentation</li><li>Respond to customer inquiries and assist with follow-ups</li><li>Ensure data accuracy and timely updates across systems</li></ul>
2026-04-01T00:00:00Z

IT Operations Support Specialist

Margate, FL
onsite
Contract / Temporary to Hire
0 - 0 USD / Yearly
We are looking for an experienced IT Operations Support Specialist to join our team in Coconut Creek, Florida. This is a Contract to permanent position, offering an excellent opportunity to contribute to the operational efficiency of a government organization. In this role, you will be responsible for maintaining and troubleshooting IT systems, ensuring seamless performance, and supporting both hardware and software needs. Responsibilities:• Monitor system performance, identify issues, and resolve network and system failures effectively.• Troubleshoot and address complex inquiries or complaints related to IT operations.• Coordinate with vendors for hardware and software maintenance and consult with technical support teams to resolve application issues.• Create and manage user accounts for software and network applications across the organization.• Deploy and configure new hardware and software technologies to meet operational requirements.• Maintain accurate inventory records for hardware, software, and technology resources, reallocating as necessary.• Prepare and update documentation for systems, equipment, and installations to ensure compliance with operational standards.• Train end-users on technology systems and processes to improve efficiency and adoption.• Provide on-call support during off-hours, including nights, weekends, and holidays, as needed.
2026-04-09T00:00:00Z

Account Specialist

Boca Raton, FL
onsite
Temporary
28.5 - 33 USD / Hourly
We are looking for a detail-oriented Account Specialist to join our team on a contract basis in Boca Raton, Florida. In this role, you will handle key accounting functions, including accounts payable, accounts receivable, and account reconciliation. This is an excellent opportunity for someone with strong organizational and financial skills to contribute to a dynamic wholesale distribution environment. Responsibilities: • Manage accounts payable and accounts receivable processes, ensuring accuracy and timeliness. • Oversee billing functions, including preparing and issuing invoices to clients. • Perform account reconciliations to maintain accurate financial records. • Support month-end closing activities by compiling and reviewing financial data. • Assist in payroll processing and ensure compliance with company policies. • Collaborate with team members to address and resolve discrepancies in financial records. • Maintain organized documentation of financial transactions for auditing purposes. • Provide support for additional accounting tasks as needed in a fast-paced environment.
2026-04-17T00:00:00Z

Purchase & Sales Specialist

Opa-Locka, FL
onsite
Permanent
70000 - 80000 USD / Yearly
We are looking for an experienced Traveling Regional Sales Manager to join our dynamic team in Opa Locka, Florida. In this role, you will play a pivotal part in managing purchasing operations while driving sales initiatives across various channels. This position offers an excellent opportunity to contribute to both procurement efficiency and revenue growth. This role is based in Miami, and has up to 50% travel in the SOUTHEAST US. Responsibilities:• Oversee procurement processes, including creating and managing purchase orders to ensure timely delivery of goods.• Collaborate with vendors and suppliers to negotiate favorable terms and maintain strong business relationships.• Monitor purchasing activities to align with company policies and budget requirements.• Develop and implement strategies to optimize the purchasing department’s performance.• Conduct consultative sales to identify customer needs and provide tailored solutions.• Execute direct sales initiatives across multiple channels, including e-commerce and international markets.• Manage merchant services and ensure seamless transactions for clients.• Facilitate equipment and online sales to expand market reach and drive revenue.• Analyze market trends to identify opportunities for growth and improvement.• Utilize SAP to track purchasing and sales data for informed decision-makin
2026-04-08T00:00:00Z

Help Desk Support Analyst

Delray Beach, FL
onsite
Temporary
22 - 25 USD / Hourly
We are looking for a Help Desk Support Analyst to join our team on a contract basis in Delray Beach, Florida. In this role, you will provide technical assistance and support for hardware, software, and network-related issues while ensuring a seamless user experience. This position requires strong problem-solving skills, excellent communication, and a customer-focused approach to resolving technical challenges. Responsibilities: • Diagnose and resolve hardware, software, and network issues using specialized tools and effective questioning techniques. • Provide detailed guidance to users, walking them through solutions to technical problems in a clear and efficient manner. • Escalate unresolved or complex issues to higher-level IT support teams for further investigation. • Maintain accurate documentation of support requests, troubleshooting steps, and resolutions within the help desk ticketing system. • Monitor and ensure compliance with internal service-level agreements (SLAs) to meet organizational standards. • Follow up with users to confirm resolution and ensure satisfaction with technical support. • Relay recurring issues, user feedback, and improvement suggestions to relevant internal teams for process enhancement. • Identify areas for improvement in support procedures and recommend actionable solutions. • Offer up-to-date information on IT systems, tools, and services to keep users informed. • Collaborate with cross-functional teams to ensure effective communication and problem resolution.
2026-04-17T00:00:00Z

Order Processing Specialist

Hollywood, FL
onsite
Temporary
21.85 - 23 USD / Hourly
We are looking for a detail-oriented Order Processing Specialist to join our team on a contract basis in Miramar, Florida. In this role, you will play a critical part in supporting our sales and accounting teams, ensuring accurate and efficient processing of orders and invoices. This position is ideal for someone who thrives in a fast-paced environment and enjoys administrative work involving data entry and customer interactions. Responsibilities: • Upload invoices into customer portals with precision and timeliness. • Perform accurate data entry tasks, including recording sales orders and entering invoices. • Provide administrative support to the sales team, including entering quotes into the system and sending them to customers. • Collaborate with the accounting team to process credits, debits, and invoices. • Handle shipping logistics for products, ensuring timely and accurate delivery. • Maintain organized records of transactions and ensure compliance with company policies. • Assist in resolving discrepancies related to orders or invoices when needed. • Utilize Microsoft Excel and other tools to manage and track data efficiently. • Support daily operations by completing various clerical tasks as assigned. • Communicate effectively with internal teams and customers to ensure seamless order processing.
2026-03-27T00:00:00Z

Help Desk Technician

Delray Beach, FL
onsite
Temporary
21 - 25 USD / Hourly
We are seeking a detail-oriented and customer-focused Help Desk Technician to join our client in Delray Beach. The ideal candidate will be responsible for providing technical assistance and support to users regarding hardware, software, and network-related issues. This role focuses on remote troubleshooting and ticket resolution, ensuring high quality and timely support for external clients.Key Responsibilities:<ul><li>Provide first and second-level support for user issues via phone, email, or ticketing system</li><li>Troubleshoot and resolve issues related to Active Directory, including password resets, account creation, and permissions management</li><li>Administer and support Office 365 accounts, including mailbox setup, user access, and license assignments</li><li>Troubleshoot and resolve Windows 10 operating system problems, including software installations, Windows updates, and device connectivity</li><li>Document all interactions, troubleshooting steps, and resolutions in the ticketing system</li><li>Escalate unresolved issues to higher-level support or specialist teams as appropriate</li><li>Contribute to knowledge base documentation and process improvement</li></ul>
2026-04-08T00:00:00Z

Help Desk Technician

Boca Raton, FL
onsite
Temporary
0 - 0 USD / Yearly
We are accepting applications for a motivated Helpdesk Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.Key Responsibilities:<ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul>
2026-04-06T00:00:00Z

Desktop Engineer- Executive Support

Miami Beach, FL
onsite
Temporary
35 - 45 USD / Hourly
Our company is seeking a highly skilled Desktop Support Engineer specializing in executive support to provide white-glove IT assistance to our CEO. This is a high-visibility, hands-on role responsible for delivering responsive, discreet, and proactive technology support. Responsibilities:<ul><li>Serve as the primary point of contact for desktop, laptop, mobile, and peripheral support for the CEO.</li><li>Deliver rapid troubleshooting and root-cause resolution for hardware, software, and connectivity issues in office, home, and remote environments.</li><li>Proactively maintain, update, and optimize IT equipment, ensuring a seamless executive user experience.</li><li>Support VIP meetings, video/web conferencing, and high-priority presentations, including setup and technical assistance.</li><li>Troubleshoot issues related to productivity suites (e.g., Microsoft 365, Google Workspace), collaboration tools, and custom applications.</li><li>Coordinate with IT leadership, vendors, and third-party services for escalations and complex incidents.</li><li>Maintain strict confidentiality and professionalism when handling sensitive executive information.</li><li>Document configurations, procedures, and support activity for continuous improvement.</li></ul>
2026-03-27T00:00:00Z