We are looking for a Patient Service Representative to support front-end patient access and administrative operations for a healthcare setting. This is a Contract position focused on delivering a detail-oriented patient experience while coordinating registration, scheduling, billing support, and insurance-related activities. The ideal candidate will balance accuracy, discretion, and responsiveness while working closely with patients, providers, and program staff to keep daily workflows organized and compliant.<br><br>Responsibilities:<br>• Welcome patients and visitors courteously while providing service that reflects established patient care and customer support expectations.<br>• Complete patient registration activities accurately, update demographic and account details, and safeguard confidential health information at all times.<br>• Perform financial screening, collect applicable payments, and document transactions correctly within required records and tracking processes.<br>• Prepare and submit billing for assigned providers, review charge activity for accuracy, and follow posting guidelines to keep accounts up to date.<br>• Follow up with providers regarding unresolved encounters or outstanding charges to help prevent delays in claim and billing workflows.<br>• Coordinate with program managers on daily appointment activity, including missed visits, cancellations, and schedule updates.<br>• Place outbound calls to confirm upcoming appointments and support attendance for both new and returning patients.<br>• Verify Medicaid and managed care coverage, assist with eligibility and enrollment steps, and process disenrollment actions when needed.<br>• Maintain reports, logs, and compliance-related data, including meaningful use reporting, and scan supporting documents into patient charts.<br>• Share information about available organizational and community services, schedule follow-up care, and assist with additional departmental projects as assigned by leadership.
We are looking for an experienced and detail-oriented Client Care Coordinator to support property marketing and client service activities in Miami, Florida. This is a Long-term Contract position that calls for strong organizational skills, clear communication, and the ability to manage multiple administrative priorities in a fast-paced, in-person environment. The ideal candidate will bring experience coordinating materials, tracking details accurately, and working closely with internal partners to ensure timely delivery of client-facing support.<br><br>Responsibilities:<br>• Coordinate day-to-day follow-up with brokers and internal partners to keep assignments moving forward and ensure requests are addressed promptly.<br>• Prepare and organize vouchers, reports, and related documentation with a high degree of accuracy and comfort working with numbers.<br>• Arrange property signage and oversee related logistics to support marketing and onsite presentation needs.<br>• Compile tour books, surveys, and other client-facing materials in a clear, organized, and timely manner.<br>• Partner with multiple teams to deliver administrative and marketing support that aligns with client expectations and business priorities.<br>• Use Microsoft Office and Adobe creative tools to format documents, update materials, and maintain consistent presentation standards.<br>• Monitor deadlines, manage shifting priorities, and maintain dependable support for ongoing office and client service activities.
<p>We are seeking a professional and compassionate Bilingual Spanish Patient Representative to join our healthcare team. The ideal candidate will have prior medical office experience and strong customer service skills, with the ability to communicate fluently in both English and Spanish. This individual will serve as a key point of contact for patients, helping ensure a positive and seamless experience from check-in through follow-up.</p><p><br></p><p>Responsibilities</p><ul><li>Greet and assist patients in a professional and friendly manner</li><li>Answer inbound calls and schedule patient appointments</li><li>Verify insurance coverage and obtain necessary authorizations</li><li>Complete patient registration and intake documentation</li><li>Maintain accurate patient records within EMR/EHR systems</li><li>Collect copays and process patient payments</li><li>Coordinate with providers, medical assistants, and office staff to support patient care</li><li>Respond to patient questions regarding appointments, referrals, and billing</li><li>Ensure HIPAA compliance and maintain patient confidentiality</li><li>Provide exceptional bilingual support to Spanish-speaking patients</li></ul><p><br></p>