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ACH Operations Specialist

Fort Lauderdale, FL
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We are looking for an ACH Operations Specialist to support treasury operations for a banking organization in Fort Lauderdale, Florida. This role is ideal for someone who is detail oriented and can manage high-volume payment activity, assist commercial clients, and help maintain strong operational controls. The position combines transaction oversight, issue resolution, fraud awareness, and adherence to banking and ACH regulations. Responsibilities: • Oversee daily ACH origination and return workflows to help ensure timely and accurate processing. • Examine ACH activity for unusual patterns, potential fraud concerns, and compliance with applicable operating rules. • Handle returns, notifications of change, and proof of authorization requests while maintaining complete and accurate records. • Track unauthorized return levels and escalate items that may require risk review or corrective action. • Communicate with commercial clients regarding exceptions, return activity, and ACH-related compliance matters. • Support clients with ACH processing questions and work to resolve issues with a high level of service. • Calculate and apply ACH-related fees, reserve changes, and adjustments tied to return activity. • Monitor processing schedules to identify missing files, halted batches, and other operational exceptions. • Work with treasury operations and internal business partners to address processing issues and improve workflow efficiency. • Prepare documentation and reporting in Microsoft Excel and recommend enhancements to controls and operating procedures.
2026-07-09T00:00:00Z