<p>We are seeking a detail-oriented <strong>Self-Pay Operations Specialist</strong> <strong>(RESIDING IN EST) </strong>to join our Revenue Cycle team. This role is ideal for professionals with a strong customer service background and experience supporting patients in a healthcare call center environment. The ideal candidate will have experience reviewing patient accounts, resolving account issues, responding to patient inquiries, and working within medical billing or collections.</p><p>This position plays a critical role in ensuring patients receive timely documentation, account resolution, and exceptional service while supporting overall revenue cycle operations.</p><p><br></p><p>Responsibilities:</p><p>Review and manage patient accounts, identifying and resolving billing or account discrepancies.</p><p>Print and distribute medical records, itemized bills, UB-04s, CMS-1500 claim forms, Explanation of Benefits (EOBs), and other patient documentation.</p><p>Retrieve documentation from multiple systems including client host applications, EIQ, shared drives, Microsoft Teams, email, and virtual fax.</p><p>Process and mail required patient and payer documentation accurately and within established turnaround times.</p><p>Work assigned work queues, patient portals, worklists, and daily account inventories.</p><p>Respond professionally to inquiries from patients, insurance companies, attorneys, and internal departments.</p><p>Research account issues and coordinate with appropriate departments to resolve billing or documentation errors.</p><p>Assist with patient complaints and complex account situations by partnering with cross-functional teams.</p><p>Generate daily productivity reports, monitor workflow volumes, and assist with backlog management.</p><p>Participate in special projects and departmental initiatives as assigned.</p><p>Maintain accuracy, confidentiality, and compliance with HIPAA and organizational policies.</p><p><br></p><p><br></p><p><br></p>
We are looking for a Logistics Analyst to join our team in Miami, Florida, in a contract-to-permanent role. This position focuses on strengthening inventory control, improving warehouse performance, and delivering data-driven insights that support daily operations and long-term planning. The ideal candidate will partner with cross-functional teams to maintain accurate stock records, uncover process improvement opportunities, and help enhance system-supported warehouse workflows.<br><br>Responsibilities:<br>• Oversee inventory accuracy across multiple warehouse sites and take corrective action when variances are identified.<br>• Examine stock discrepancies, determine underlying causes, and coordinate solutions that improve record reliability.<br>• Prepare recurring inventory reports that highlight trends, exceptions, and performance metrics for leadership review.<br>• Maintain alignment between system records and physical inventory to support purchasing, production scheduling, and operational planning.<br>• Track compliance standards for raw materials, packaging, and finished products to help ensure proper inventory control.<br>• Review aging inventory and generate visibility into slow-moving, expired, and at-risk stock items.<br>• Monitor bulk material levels, including silo inventory, to support uninterrupted supply and warehouse coordination.<br>• Lead cycle counts, full physical counts, and audit activities while partnering with warehouse, production, purchasing, and quality teams.<br>• Contribute to warehouse and inventory process improvements by analyzing operational data, documenting workflows, and supporting KPI and dashboard development.<br>• Assist with warehouse management system activities such as process mapping, testing, training support, implementation tasks, and future system enhancements as a key user.
<p><strong>IT Support Specialist</strong></p><p>We are seeking a dedicated <strong>IT Support Specialist</strong> to provide Tier 1–2 support for end users across hardware, software, and network systems. This role is ideal for someone who enjoys helping others, resolving technical issues, and working in a dynamic IT environment. The ideal candidate will have excellent communication skills, strong troubleshooting abilities, and the ability to manage multiple support requests.</p><p><strong>Responsibilities</strong></p><ul><li>Respond to IT support tickets submitted via phone, email, or ticketing system</li><li>Troubleshoot issues involving Windows/macOS, Microsoft 365, VPN, and business applications</li><li>Assist with user account management including password resets and permissions</li><li>Support remote employees using remote-access tools such as RDP, TeamViewer, or AnyDesk</li><li>Resolve issues with hardware components including laptops, desktops, printers, and peripherals</li><li>Troubleshoot basic network issues such as Wi-Fi, DNS, DHCP, and VPN connectivity</li><li>Support new-hire onboarding including device setup and application configuration</li><li>Document all troubleshooting steps, solutions, and system changes</li><li>Maintain and track IT equipment inventory</li><li>Escalate complex issues to senior system or network teams</li></ul><p><br></p>