We are looking for a detail-oriented Operations Manager to join our team in Miami, Florida. In this long-term contract position, you will play a pivotal role in optimizing office processes, enhancing efficiency, and ensuring seamless daily operations. This role offers high visibility to leadership and requires someone who is committed to driving process improvements and maintaining a welcoming environment.<br><br>Responsibilities:<br>• Manage daily office operations, including supplies, vendor coordination, and building management.<br>• Organize and oversee travel arrangements, scheduling, and logistics for leadership.<br>• Plan and execute internal events, team functions, and meetings.<br>• Handle incoming calls, correspondence, and maintain an organized front desk presence as needed.<br>• Coordinate conference room bookings, office calendars, and meeting schedules.<br>• Maintain and update internal documents, presentations, and reports.<br>• Assist with tracking and reporting financial data using Excel and other tools.<br>• Support preparation of materials and agendas for leadership meetings.<br>• Ensure the office environment remains organized and welcoming.
<p><strong>Responsibilities</strong></p><ul><li>Manage end-to-end order processing using EDI systems, including purchase orders, confirmations, shipping notices, and invoices</li><li>Review and validate order details such as pricing, product information, availability, and shipping instructions</li><li>Process order changes including returns, cancellations, and back orders</li><li>Communicate with warehouses, vendors, customers, and internal teams regarding order and shipment status</li><li>Respond to customer inquiries via phone and email related to orders and deliveries</li><li>Proactively notify customers of order updates, shipping dates, and delays</li><li>Resolve order discrepancies and customer concerns in a timely manner</li></ul><p><br></p><p><br></p>