<p>We are seeking a skilled <strong>Business Analyst</strong> to support software implementation initiatives in an <strong>Agile environment</strong>. This role will work closely with business stakeholders, product owners, developers, QA teams, and project managers to gather requirements, analyze business processes, and help drive successful delivery across the <strong>software development life cycle (SDLC)</strong>.</p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with stakeholders to gather, document, and validate business and system requirements.</li><li>Translate business needs into clear user stories, functional requirements, workflows, and acceptance criteria.</li><li>Support software implementation projects from discovery and planning through testing, deployment, and post-go-live support.</li><li>Participate in Agile ceremonies, including sprint planning, daily standups, backlog refinement, reviews, and retrospectives.</li><li>Collaborate with cross-functional teams to identify process improvements and recommend technology solutions.</li><li>Analyze current-state and future-state business processes and document gaps, risks, and dependencies.</li><li>Assist with UAT planning, test case review, defect tracking, and validation of delivered solutions.</li><li>Ensure requirements are aligned with business goals and implementation timelines.</li><li>Prepare project documentation, status updates, and stakeholder communications throughout the SDLC.</li></ul><p><br></p>
We are looking for an ERP/CRM Architect to oversee the health, structure, and ongoing optimization of enterprise system data and workflows in Fort Lauderdale, Florida. This role partners with cross-functional teams across commercial, operational, and supply chain functions to keep core system information reliable, usable, and aligned with business needs. The ideal candidate brings strong manufacturing systems experience, a process-improvement mindset, and the ability to translate operational requirements into well-governed system practices.<br><br>Responsibilities:<br>• Own the accuracy and upkeep of core system records, including product data, bills of materials, routings, work centers, labor values, and planning settings.<br>• Administer workflow rules, approval paths, and transaction controls to support consistent and compliant system usage.<br>• Review, process, and validate engineering changes and master data updates to ensure downstream operational impact is properly addressed.<br>• Perform recurring data audits, resolve discrepancies, and drive corrective actions that improve system reliability.<br>• Maintain system configuration that supports day-to-day ERP and CRM functionality across business units.<br>• Partner with planning and procurement teams to confirm inventory-related data is correct and supports effective material decisions.<br>• Create and update procedures, user guides, and training documentation for system-driven processes.<br>• Provide end-user assistance and deliver training that improves adoption of ERP and CRM tools and standards.<br>• Produce reports, dashboards, and analytical insights that help teams make informed operational decisions.<br>• Lead data cleanup and continuous improvement initiatives while collaborating with stakeholders to streamline business processes and system efficiency.