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3 results for Customer Service Representative Overnight in Miami, FL

Bilingual Spanish Patient Service Representative

Miami, FL
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Patient Service Representative to support front-end patient access and administrative operations for a healthcare setting. This is a Contract position focused on delivering a detail-oriented patient experience while coordinating registration, scheduling, billing support, and insurance-related activities. The ideal candidate will balance accuracy, discretion, and responsiveness while working closely with patients, providers, and program staff to keep daily workflows organized and compliant. Responsibilities: • Welcome patients and visitors courteously while providing service that reflects established patient care and customer support expectations. • Complete patient registration activities accurately, update demographic and account details, and safeguard confidential health information at all times. • Perform financial screening, collect applicable payments, and document transactions correctly within required records and tracking processes. • Prepare and submit billing for assigned providers, review charge activity for accuracy, and follow posting guidelines to keep accounts up to date. • Follow up with providers regarding unresolved encounters or outstanding charges to help prevent delays in claim and billing workflows. • Coordinate with program managers on daily appointment activity, including missed visits, cancellations, and schedule updates. • Place outbound calls to confirm upcoming appointments and support attendance for both new and returning patients. • Verify Medicaid and managed care coverage, assist with eligibility and enrollment steps, and process disenrollment actions when needed. • Maintain reports, logs, and compliance-related data, including meaningful use reporting, and scan supporting documents into patient charts. • Share information about available organizational and community services, schedule follow-up care, and assist with additional departmental projects as assigned by leadership.
2026-05-29T00:00:00Z

Customer Service Administrator

Fort Lauderdale, FL
onsite
Permanent / Full Time
63500 - 65000 USD / Yearly
We are looking for a dedicated Customer Service Administrator to join our team in Dania Beach, Florida. In this role, you will act as a vital connection between our organization and our customers, ensuring exceptional service and efficient communication. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced, collaborative environment. Responsibilities: • Act as the primary point of contact for customers, providing timely and accurate information regarding their service requests. • Collaborate with internal teams to ensure efficient coordination and successful completion of customer service requirements. • Review and verify completed service requests to ensure billing aligns with contractual agreements. • Maintain organized and precise records of all customer interactions and service activities. • Provide administrative support to enhance the efficiency of daily operations. • Address and resolve customer inquiries and concerns with a proactive and solutions-focused approach. • Foster positive relationships with both internal and external stakeholders to promote seamless communication. • Monitor and manage customer accounts using CRM tools to ensure data accuracy and consistency. • Identify opportunities for process improvements to elevate the overall customer experience.
2026-05-01T00:00:00Z

Bilingual Spanish Patient Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a professional and compassionate Bilingual Spanish Patient Representative to join our healthcare team. The ideal candidate will have prior medical office experience and strong customer service skills, with the ability to communicate fluently in both English and Spanish. This individual will serve as a key point of contact for patients, helping ensure a positive and seamless experience from check-in through follow-up. Responsibilities<ul><li>Greet and assist patients in a professional and friendly manner</li><li>Answer inbound calls and schedule patient appointments</li><li>Verify insurance coverage and obtain necessary authorizations</li><li>Complete patient registration and intake documentation</li><li>Maintain accurate patient records within EMR/EHR systems</li><li>Collect copays and process patient payments</li><li>Coordinate with providers, medical assistants, and office staff to support patient care</li><li>Respond to patient questions regarding appointments, referrals, and billing</li><li>Ensure HIPAA compliance and maintain patient confidentiality</li><li>Provide exceptional bilingual support to Spanish-speaking patients</li></ul>
2026-05-22T00:00:00Z