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4 results for Customer Service Manager in Miami, FL

Customer Service Representative

Boca Raton, FL
onsite
Permanent / Full Time
55000 - 70000 USD / Yearly
A growing manufacturer is seeking a Customer Service Representative to join its collaborative team. This is a fully in-office opportunity offering excellent benefits, a stable work environment, and the chance to support nationally recognized retail customers.Responsibilities:<ul><li>Serve as the primary point of contact for assigned customer accounts.</li><li>Process customer orders, including EDI and manual orders.</li><li>Coordinate with internal teams to ensure timely order fulfillment and shipment updates.</li><li>Respond to customer inquiries regarding orders, shipments, product issues, and returns via phone and email.</li><li>Work closely with warehouse and demand planning teams to resolve order discrepancies and customer concerns.</li><li>Maintain accurate customer and order information within the ERP system.</li></ul>
2026-07-30T00:00:00Z

Customer Service Administrator

Fort Lauderdale, FL
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for a Customer Service Administrator to support a service-focused team in Dania Beach, Florida. In this role, you will act as a central point of contact for customers while helping internal teams deliver a consistent and responsive experience. The ideal candidate brings strong organizational skills, sound judgment, and a commitment to accurate, high-quality service. Responsibilities: • Serve as a primary contact for customer inquiries, providing timely updates and clear communication throughout the service process. • Partner with departments across the business to help ensure work is completed accurately and within expected timeframes. • Monitor service activity and follow up on open items so customers remain informed on status and next steps. • Review completed orders or service records to confirm charges align with customer agreements and approved terms. • Maintain organized documentation, account notes, and administrative records to support daily operations and reporting needs. • Handle inbound and outbound customer communication professionally, resolving concerns and escalating issues when appropriate. • Support a collaborative workflow by coordinating with internal stakeholders to address service questions, billing concerns, and account needs.
2026-08-10T00:00:00Z

Customer Service & Operations Supervisor

Opa-Locka, FL
onsite
Temporary / Contract
25 - 29 USD / Hourly
This role is ideal for someone with strong order processing, customer service, and operations experience who thrives in a fast-paced environment and enjoys working across teams to ensure orders are processed, shipped, and confirmed accurately. Must be bilingual SpanishKey Responsibilities<ul><li>Process, manage, ship, and confirm customer orders</li><li>Enter and maintain sales orders in SAP with accuracy</li><li>Coordinate delivery timelines, logistics, and shipment updates</li><li>Communicate with customers regarding order status, delays, and product questions</li><li>Partner with purchasing, warehouse, and finance teams to support smooth order flow</li><li>Prepare invoices, maintain order records, and assist with returns and claims</li><li>Support inventory coordination and reporting as needed</li></ul>
2026-08-14T00:00:00Z

Account Manager

Hollywood, FL
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We are looking for an Account Manager to support client partnerships and help drive effective communication programs in Davie, Florida. This role is suited for a detail-oriented individual who can balance relationship management, project coordination, and strategic thinking while working with internal teams to deliver strong results. The successful candidate will contribute to campaign planning, monitor performance, and help identify opportunities to strengthen client engagement and business growth. Responsibilities: • Cultivate productive relationships with assigned clients by learning their business priorities and communication objectives. • Deliver attentive day-to-day account support and recognize opportunities to expand services in partnership with senior team members. • Contribute to the planning and rollout of communication strategies and campaign activities that align with client goals. • Research market trends, competitor activity, and industry developments to support recommendations and strategic direction. • Oversee the coordination of multi-channel initiatives, including digital, print, and social executions, to keep projects moving on schedule. • Partner with creative, content, and digital colleagues to ensure deliverables are completed accurately and on time. • Measure campaign results using relevant metrics and analytics tools, then summarize findings for internal and client review. • Prepare client-facing updates, reports, and presentation materials that highlight progress and recommend areas for improvement. • Work closely with account leadership, business development teams, and other stakeholders to support successful project outcomes and client satisfaction.
2026-08-12T00:00:00Z