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4 results for Customer Service Manager in Miami, FL

Customer Service Representative

Miami, FL
onsite
Temporary / Contract
17 - 20 USD / Hourly
Some of the responsibilities include:• Maintaining and updating customer pricing information in SAP.• Processing customer orders received by phone and email in a timely and accurate manner.• Entering sales orders, verifying pricing and quantities, and sending order confirmations.• Monitoring open orders and helping ensure deliveries stay on schedule.• Assisting the sales team with customer inquiries, account support, and order-related questions.• Working closely with warehouse and logistics teams to coordinate accurate and on-time shipments.• Managing customer records, product availability information, and pricing updates.• Preparing sales reports and assisting with general reporting needs.• Communicating directly with customers regarding orders, product information, and any concerns that arise.• Supporting marketing initiatives, promotions, and customer outreach efforts.• Assisting with invoicing, payment tracking, and coordination with the finance team.• Helping onboard new customers and improve order-processing workflows.• Providing administrative support to the sales team, including scheduling meetings, preparing reports, and creating presentations.This is a great opportunity for someone who enjoys customer interaction, working cross-functionally with multiple departments, and being involved in both sales support and operational processes.
2026-06-15T00:00:00Z

Customer Service Administrator

Fort Lauderdale, FL
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for a Customer Service Administrator to support a service-focused team in Dania Beach, Florida. This role is ideal for someone who enjoys building strong customer relationships, coordinating across departments, and keeping operations organized behind the scenes. The successful candidate will help deliver a responsive service experience by managing communication, tracking requests, and ensuring records and billing details remain accurate. Responsibilities: • Act as a primary point of contact for customers, providing timely updates and clear communication throughout the service process. • Partner with internal departments to coordinate service activities and help ensure work is completed accurately and on schedule. • Monitor service requests from initiation through completion, following up on open items to maintain a smooth customer experience. • Review completed work for accuracy and confirm billing aligns with contract terms and customer-specific agreements. • Maintain organized documentation, customer records, and administrative files to support efficient day-to-day operations. • Handle inbound and outbound customer interactions professionally, resolving questions, concerns, and service-related issues. • Work closely with cross-functional stakeholders to address challenges, improve response times, and support overall service quality.
2026-06-02T00:00:00Z

Bilingual Customer Service Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Robert Half is seeking a customer-focused and dependable Bilingual Customer Service Representative (English/Spanish) to support a growing organization in South Florida. This contract-to-hire opportunity is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment while delivering exceptional service. Responsibilities<ul><li>Provide outstanding customer service via phone, email, and in person in both English and Spanish.</li><li>Respond to customer inquiries regarding products, services, orders, and account information.</li><li>Resolve customer concerns and escalate complex issues when appropriate.</li><li>Process orders, returns, exchanges, and service requests accurately.</li><li>Maintain detailed and accurate customer records within company systems.</li><li>Communicate with internal departments to ensure timely resolution of customer issues.</li><li>Follow up with customers to ensure satisfaction and provide updates on outstanding requests.</li><li>Perform data entry and maintain documentation with a high level of accuracy.</li><li>Meet individual and team performance goals while maintaining quality service standards.</li><li>Assist with general administrative tasks as needed.</li></ul>
2026-06-26T00:00:00Z

Account Manager

Miami, FL
remote
Permanent / Full Time
110000 - 115000 USD / Yearly
We are looking for a dedicated Account Manager to oversee strategic commercial relationships and drive business performance with leading grocery retailers and distributors in Medley, Florida. This role involves managing partnerships with prominent organizations, executing joint business plans, and implementing strategies that ensure mutual growth and success. Ideal candidates will possess strong negotiation skills, analytical abilities, and a passion for fostering long-term client relationships. Responsibilities: • Develop and maintain strong relationships with national and regional grocery retailers and distributors. • Lead joint business planning initiatives, including promotional strategies, growth objectives, and quarterly reviews. • Negotiate pricing, assortments, promotions, and trade terms to maximize business opportunities. • Utilize syndicated and retailer data to guide strategic decisions, forecast trends, and evaluate performance. • Collaborate with partners to implement category growth initiatives and drive sales. • Conduct regular business reviews to assess progress and identify areas for improvement. • Travel up to 30% to client headquarters, key markets, and industry trade events. • Manage promotional planning and execution to align with retailer systems and objectives. • Represent the company at trade shows and industry events to expand networking opportunities.
2026-06-24T00:00:00Z