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4 results for Customer Experience Marketing Manager in Miami, FL

Marketing Manager

Pompano Beach, FL
onsite
Permanent / Full Time
80000 - 85000 USD / Yearly
We are looking for a strategic and results-oriented Marketing Manager to lead initiatives that strengthen brand visibility and support business growth in Pompano Beach, Florida. This position blends creative planning with performance analysis, requiring someone who can shape multi-channel campaigns, guide priorities across teams, and turn market insights into effective action. The ideal candidate brings strong leadership, experience across digital and traditional marketing, and the ability to refine programs based on measurable outcomes. Responsibilities: • Create and lead integrated marketing plans that support revenue goals, expand brand presence, and encourage long-term customer engagement. • Evaluate audience behavior, market conditions, and campaign performance to recommend informed adjustments and improve results. • Administer marketing spend responsibly by prioritizing investments, tracking costs, and maximizing return across initiatives. • Partner with sales, product, and creative stakeholders to maintain aligned messaging and deliver cohesive campaigns across channels. • Measure success through relevant metrics and analytics tools, then optimize tactics based on performance data. • Research competitors, industry developments, and emerging marketing approaches to identify opportunities and keep strategies current. • Organize events and other promotional activities that strengthen relationships with customers and prospects. • Travel as needed to support event execution, including occasional evening and weekend attendance. • Provide direction to marketing team members through coaching, feedback, and day-to-day leadership.
2026-08-12T00:00:00Z

Customer Support Representative

Delray Beach, FL
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are seeking a motivated and customer-focused Customer Support Representative to join our team in a fast-paced office environment. This position is ideal for someone who enjoys helping customers, solving problems, and providing exceptional service while managing multiple priorities. The ideal candidate is a strong communicator, highly organized, and able to maintain a positive attitude while handling a high volume of customer interactions. Key Responsibilities Answer incoming phone calls and respond to customer inquiries Provide accurate information regarding products, services, and account details Resolve customer concerns and escalate issues when appropriate Process orders, requests, and service-related transactions Maintain accurate customer records and documentation Communicate professionally with customers via phone, email, and internal systems Collaborate with internal departments to ensure timely resolution of customer needs Perform data entry and administrative support duties as needed What We're Looking For Dependable and punctual Ability to remain calm under pressure Strong interpersonal skills Team-oriented with a willingness to learn Passion for delivering exceptional customer experiences
2026-08-18T00:00:00Z

Customer Service & Operations Supervisor

Opa-Locka, FL
onsite
Temporary / Contract
25 - 29 USD / Hourly
This role is ideal for someone with strong order processing, customer service, and operations experience who thrives in a fast-paced environment and enjoys working across teams to ensure orders are processed, shipped, and confirmed accurately. Must be bilingual SpanishKey Responsibilities<ul><li>Process, manage, ship, and confirm customer orders</li><li>Enter and maintain sales orders in SAP with accuracy</li><li>Coordinate delivery timelines, logistics, and shipment updates</li><li>Communicate with customers regarding order status, delays, and product questions</li><li>Partner with purchasing, warehouse, and finance teams to support smooth order flow</li><li>Prepare invoices, maintain order records, and assist with returns and claims</li><li>Support inventory coordination and reporting as needed</li></ul>
2026-08-14T00:00:00Z

Customer Service Administrator

Fort Lauderdale, FL
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for a Customer Service Administrator to support a service-focused team in Dania Beach, Florida. In this role, you will act as a central point of contact for customers while helping internal teams deliver a consistent and responsive experience. The ideal candidate brings strong organizational skills, sound judgment, and a commitment to accurate, high-quality service. Responsibilities: • Serve as a primary contact for customer inquiries, providing timely updates and clear communication throughout the service process. • Partner with departments across the business to help ensure work is completed accurately and within expected timeframes. • Monitor service activity and follow up on open items so customers remain informed on status and next steps. • Review completed orders or service records to confirm charges align with customer agreements and approved terms. • Maintain organized documentation, account notes, and administrative records to support daily operations and reporting needs. • Handle inbound and outbound customer communication professionally, resolving concerns and escalating issues when appropriate. • Support a collaborative workflow by coordinating with internal stakeholders to address service questions, billing concerns, and account needs.
2026-08-10T00:00:00Z