Add your latest resume to match with open positions.

8 results for Customer Experience Marketing Manager in Miami, FL

Marketing Manager

Miami, FL
onsite
Permanent / Full Time
100000 - 115000 USD / Yearly
We are looking for a dynamic Marketing Manager to join our team in Miami, Florida. In this role, you will oversee innovative marketing strategies for real estate developments, ensuring seamless collaboration with creative agencies, PR teams, and social media partners. This position offers the opportunity to lead impactful campaigns, manage events, and contribute to the broader marketing initiatives of our organization. Responsibilities: • Represent marketing initiatives in weekly development division management meetings, sharing updates and agendas with the team. • Act as the lead marketing manager for assigned development accounts, coordinating creative efforts and collaborating with external agencies and partners. • Organize and lead regular meetings with developers, presenting updates, tracking key initiatives, and maintaining detailed follow-up documentation. • Develop tailored marketing strategies for exclusive developments, including production calendars to guide content creation and design teams. • Partner with leadership to ensure alignment on messaging, copy, and visual direction for all marketing deliverables. • Plan and execute recurring marketing campaigns such as digital newsletters, event invitations, and corporate advertising across digital and print platforms. • Manage collaborations with PR agencies and social media teams to deliver consistent development updates and engaging content. • Facilitate social media training sessions for development agents and general brokerage teams. • Coordinate marketing inclusion in broader corporate initiatives, such as advertisements and market reports, in partnership with the real estate marketing lead. • Oversee event planning for developments, including broker open houses, receptions, sponsorships, and corporate events, ensuring smooth execution and vendor coordination.
2026-05-13T00:00:00Z

Client Solutions Manager (Marketing and Creative)

Fort Lauderdale, FL
onsite
Permanent / Full Time
0 - 0 USD / Yearly
As a Client Solutions Manager, your responsibilities will include:<ul><li>Business development: Develop and grow your own client base by marketing our services for contract talent solutions using your proven graphic design, marketing, advertising and corporate communications background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li>Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul>
2026-04-22T00:00:00Z

Customer Service Representative

Fort Lauderdale, FL
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to support clients in Fort Lauderdale, Florida through each stage of the arbitration experience. This position is ideal for someone who communicates calmly, stays organized in a fast-paced service environment, and can provide clear guidance over the phone and through case-related follow-up. The person in this role will help clients understand their case progress, coordinate hearing preparation needs, and ensure every interaction is documented accurately and professionally. Responsibilities:• Respond to incoming client calls and provide timely, accurate updates regarding case progress and next steps.• Guide clients through hearing preparation by explaining expectations, confirming schedules, and assisting with virtual meeting access such as Zoom.• Support individuals in locating and understanding case-related details, documents, and available resources.• Deliver courteous and compassionate service while helping clients navigate sensitive situations throughout the arbitration process.• Record conversations, follow-up actions, and case notes with a high level of accuracy in Zoho or a comparable CRM platform.• Coordinate with internal teams as needed to ensure client questions are addressed and service issues are resolved efficiently.• Maintain organized records and uphold quality standards for all customer interactions and case communications.
2026-04-24T00:00:00Z

Customer Service Representative

Boca Raton, FL
remote
Temporary / Contract
15.675 - 18.15 USD / Hourly
We are looking for a Customer Service Representative to support a healthcare outreach initiative in Boca Raton, Florida. This Contract position focuses on connecting with eligible members through high-volume outbound calling, helping them understand available program benefits, and assisting with appointment scheduling within a time-sensitive campaign. The role is primarily remote and suits someone who communicates clearly, follows established scripts accurately, and maintains thorough records of each interaction. Responsibilities:• Place a high volume of outbound calls each day to contact eligible individuals and explain available healthcare program opportunities.• Use approved talking points to guide conversations, answer basic questions, and encourage members to schedule appointments when appropriate.• Leave clear voicemail messages when live contact is not made and complete timely follow-up documentation for each outreach attempt.• Record call outcomes, update customer information, and maintain accurate notes in the appropriate systems.• Coordinate appointment scheduling for interested participants during the active campaign period.• Handle occasional inbound inquiries related to outreach efforts and provide courteous, service-focused support.• Retrieve company-issued equipment at the start of the assignment and return it at the conclusion of the engagement.• Visit the designated office for equipment troubleshooting when technical issues cannot be resolved remotely.
2026-05-15T00:00:00Z

Client Solutions Manager

Miami, FL
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for a dynamic Client Solutions Manager to join our detail-oriented services team in Miami, Florida. In this role, you will be responsible for overseeing product development cycles, ensuring alignment with client needs, and driving strategic initiatives to enhance product performance. This is an exciting opportunity to collaborate with cross-functional teams and make a meaningful impact in a fast-paced environment. Responsibilities:• Develop and manage product roadmaps, ensuring alignment with company goals and customer requirements.• Collaborate with stakeholders to gather and prioritize product features and enhancements.• Lead cross-functional teams, including engineering, marketing, and design, to deliver high-quality products on schedule.• Analyze market trends and competitor activities to inform product strategies.• Monitor product performance, gather user feedback, and implement improvements to optimize outcomes.• Prepare and deliver presentations to stakeholders, showcasing product progress and strategic initiatives.• Work closely with sales and marketing teams to support product launches and promotional efforts.• Identify opportunities for innovation and propose new product ideas to meet market demands.• Ensure compliance with industry standards and best practices in product development and management Client
2026-05-13T00:00:00Z

Commercialization Manager

Oakland Park, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Position OverviewA global quick-service restaurant organization is seeking a Commercialization Manager to lead the end-to-end commercialization of menu ingredients and packaging across the Latin America region.This role sits at the intersection of innovation, operations, procurement, quality assurance, marketing, suppliers, and franchise partners. You will ensure new and existing products are technically sound, compliant with standards, supply-ready, and operationally executable across diverse LATAM markets.The ideal candidate brings experience in product development and commercialization within food service or consumer packaged goods environments. A background in food science or R&D is strongly preferred. Bilingual English/Spanish is a plus. Key ResponsibilitiesProduct & Ingredient Commercialization<ul><li>Lead commercialization of new and existing food products from concept through regional rollout</li><li>Partner with suppliers on formulation, validation, scale-up, and cost optimization</li><li>Collaborate with quality teams to develop and refine ingredient specifications</li><li>Ensure alignment with brand standards, consumer expectations, and regulatory requirements</li><li>Identify opportunities to improve quality, cost efficiency, and operational performance</li></ul>Packaging Commercialization<ul><li>Lead commercialization of core and limited-time packaging programs across LATAM</li><li>Ensure packaging meets food safety, sustainability, operational, and regulatory requirements</li><li>Evaluate supplier capabilities and regional readiness for implementation</li></ul>Project & Cross-Functional Leadership<ul><li>Own end-to-end project management and stage-gate execution</li><li>Translate marketing briefs into technically viable product and packaging solutions</li><li>Drive cross-functional alignment through regular stakeholder communication</li><li>Identify and resolve workflow gaps, technical issues, and supply risks</li><li>Support onboarding of new suppliers and ensure compliance with standards</li></ul>Operations & Franchise Support<ul><li>Support field teams and franchise partners during product transitions and launches</li><li>Partner with operations on handling procedures, equipment readiness, and quality execution</li><li>Collaborate with procurement to manage supply chain and importation risks</li><li>Develop contingency plans for stockouts and regional disruptions</li></ul>
2026-05-12T00:00:00Z

Client Solutions Manager (Technology)

Fort Lauderdale, FL
onsite
Permanent / Full Time
0 - 0 USD / Yearly
As a Client Solutions Manager, your responsibilities will include:<ul><li>Business development: Develop and grow your own client base by marketing our services for contract talent solutions using your proven technology and/or recruiting background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li>Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul>
2026-04-22T00:00:00Z

Customer Service Administrator

Fort Lauderdale, FL
onsite
Permanent / Full Time
63500 - 65000 USD / Yearly
We are looking for a dedicated Customer Service Administrator to join our team in Dania Beach, Florida. In this role, you will act as a vital connection between our organization and our customers, ensuring exceptional service and efficient communication. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced, collaborative environment. Responsibilities: • Act as the primary point of contact for customers, providing timely and accurate information regarding their service requests. • Collaborate with internal teams to ensure efficient coordination and successful completion of customer service requirements. • Review and verify completed service requests to ensure billing aligns with contractual agreements. • Maintain organized and precise records of all customer interactions and service activities. • Provide administrative support to enhance the efficiency of daily operations. • Address and resolve customer inquiries and concerns with a proactive and solutions-focused approach. • Foster positive relationships with both internal and external stakeholders to promote seamless communication. • Monitor and manage customer accounts using CRM tools to ensure data accuracy and consistency. • Identify opportunities for process improvements to elevate the overall customer experience.
2026-05-01T00:00:00Z