Results for Customer Experience Marketing Manager Jobs in Miami, FL

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Marketing Manager

Pompano Beach, FL
onsite
Permanent / Full Time
80000 - 85000 USD / Yearly
We are looking for a strategic and results-oriented Marketing Manager to lead initiatives that strengthen brand visibility and support business growth in Pompano Beach, Florida. This position blends creative planning with performance analysis, requiring someone who can shape multi-channel campaigns, guide priorities across teams, and turn market insights into effective action. The ideal candidate brings strong leadership, experience across digital and traditional marketing, and the ability to refine programs based on measurable outcomes. Responsibilities: • Create and lead integrated marketing plans that support revenue goals, expand brand presence, and encourage long-term customer engagement. • Evaluate audience behavior, market conditions, and campaign performance to recommend informed adjustments and improve results. • Administer marketing spend responsibly by prioritizing investments, tracking costs, and maximizing return across initiatives. • Partner with sales, product, and creative stakeholders to maintain aligned messaging and deliver cohesive campaigns across channels. • Measure success through relevant metrics and analytics tools, then optimize tactics based on performance data. • Research competitors, industry developments, and emerging marketing approaches to identify opportunities and keep strategies current. • Organize events and other promotional activities that strengthen relationships with customers and prospects. • Travel as needed to support event execution, including occasional evening and weekend attendance. • Provide direction to marketing team members through coaching, feedback, and day-to-day leadership.
2026-10-02T00:00:00Z

Customer Service Representative

Delray Beach, FL
onsite
Temporary / Contract
18 - 20 USD / Hourly
Are you a customer-focused professional with call center or administrative experience? We're hiring a Customer Service Representative for a fast-paced Delray Beach office. This role combines outbound calling, research, data entry, and clerical support. Responsibilities:<ul><li>Make outbound calls to DMVs and government agencies to obtain and verify information</li><li>Process paperwork, maintain accurate records, and update internal systems</li><li>Handle clerical tasks, document review, and follow-up communication to ensure timely processing</li></ul>
2026-10-09T00:00:00Z

Customer Service Representative

Sunrise, FL
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are looking for a Customer Service Representative to join our team in Florida for a contract position. This role supports daily customer service and office operations by handling inbound inquiries, maintaining accurate records, and completing a variety of administrative tasks. The ideal candidate is organized, comfortable using computer-based systems, and able to communicate effectively in both English and Spanish while delivering dependable service. Responsibilities: • Respond to inbound customer calls and assist with service-related questions in a thorough and timely manner. • Complete order entry and update customer information accurately within designated systems and databases. • Perform administrative support duties such as preparing mailings, scanning files, faxing documents, and entering data. • Review and process forms and supporting documents to ensure information is complete and properly recorded. • Communicate with customers and internal teams to resolve routine issues using sound judgment and practical problem-solving skills. • Support outbound call activities as needed to follow up on requests, confirm details, or provide status updates. • Maintain organized records and help ensure office documentation is handled efficiently and confidentially.
2026-10-12T00:00:00Z

Bilingual Customer Service Representative

Miami, FL
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are looking for a compassionate Customer Service Representative/Helpline Counselor to support individuals who may be experiencing emotional distress and urgent personal challenges in Miami, Florida. This Long-term Contract position is well suited for someone with a background in behavioral health, psychology, or a related medical field who can communicate with empathy and professionalism. The role focuses on delivering thoughtful assistance, gathering accurate information, and helping connect callers with appropriate support while maintaining composure in sensitive situations. Responsibilities:• Respond to inbound calls from individuals seeking support, using active listening and a calm, respectful approach throughout each interaction.• Communicate clearly in both Creole and English to assist callers effectively and reduce barriers to care or guidance.• Document call details, service needs, and relevant outcomes with accuracy to support proper follow-up and recordkeeping.• Provide crisis-focused customer support by assessing immediate concerns and directing individuals to appropriate resources or next steps.• Handle emotionally sensitive conversations with discretion, empathy, and sound judgment in high-pressure situations.• Coordinate with internal teams or partner services when additional assistance, escalation, or continuity of care is needed.• Complete training related to suicide prevention, crisis response, and supportive intervention methods as required for the position.• Support day-to-day contact center operations by maintaining service standards, managing call volume, and performing related data entry tasks.
2026-10-14T00:00:00Z

4 results for Customer Experience Marketing Manager in Miami, FL