<p>We are looking for a Registration Specialist to support a non-profit organization in New York, New York. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, handling registration-related questions, and providing courteous service across phone and email channels. The person in this role will manage inquiries efficiently, route calls when appropriate, and maintain accurate records while contributing to a positive experience for every interaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond to registration-related questions from customers by phone and email with professionalism and care.</p><p>• Assist with a wide range of general customer inquiries and provide clear, helpful information.</p><p>• Enter and update registration details accurately in internal records and tracking systems.</p><p>• Handle inbound and outbound communications to confirm information, resolve issues, and support service needs.</p><p>• Use Microsoft Office tools, including Word and Excel, to document activity and maintain organized files.</p><p>• Support order or registration processing tasks while ensuring information is complete and accurate.</p><p>• Coordinate scheduling or appointment-related activities as needed to support customer service operations.</p>