2 results for Customer Service Rep in Mesa, AZ

Customer Service Representative

Tempe, AZ
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
Customer Care Representative – Mortgage Services Dept. Location: Tempe, AZ (100% On-Site | Rio Salado Pkwy & Loop 101 freeway Pay: $20/hour Employment Type: Full-Time Industry: Mortgage & Financial Services About the Role Robert Half is partnering with a rapidly growing national mortgage and financial services company in Tempe to hire a Customer Care Representative. This is a stable, entry-level opportunity with paid training, consistent full-time hours, and clear growth paths—ideal for candidates who enjoy helping people, learning new skills, and building a long-term career in financial services. The role is based in a modern, high-volume call center environment and is 100% on-site. Why You’ll Love This Job • Paid training—no mortgage experience required • Consistent, full-time schedule • Supportive team environment with coaching and development • Entry-level role with long-term career growth in financial services • Stable company in a growing industry with excellent company benefits! Position Overview As a Universal Customer Care Agent, you will support mortgage customers through a mix of inbound and outbound calls. You’ll assist customers with questions related to payments, escrow, and general account inquiries, while also reaching out to customers who may be past due to understand their situation and discuss next steps or available options. Key Responsibilities • Handle inbound calls related to mortgage payments, escrow questions, and general loan support • Conduct outbound calls to customers regarding missed or past-due payments in a professional, customer-focused manner • Provide clear, accurate, and empathetic assistance on all customer inquiries • Document customer interactions accurately in internal systems • Follow all compliance, quality, and customer care standards • Participate in ongoing training, coaching, and performance development Schedule Full-Time – 40 hours per week Monday–Friday Schedules: • Spring/Summer: 9:00 AM – 6:00 PM • Fall/Winter: 10:00 AM – 7:00 PM Monthly Saturday Rotation (1 Saturday per month): • Spring/Summer: 7:00 AM – 11:00 AM Fall/Winter: 8:00 AM – 12:00 PM Qualifications • Prior customer service experience required (call center, retail, administrative, receptionist, or similar) • Strong communication and problem-solving skills • Ability to manage a high call volume while remaining professional and detail-oriented • Comfortable working on-site Monday–Friday with availability for one half day Saturday per month • Interest in learning the mortgage industry and growing within a structured environment Why This Opportunity? • Entry point into a stable and growing mortgage and financial services industry • Paid training and ongoing development • Consistent full-time hours • Clear opportunities for advancement into various mortgage operations roles
2026-04-04T00:00:00Z

Inside Sales Representative

Tempe, AZ
onsite
Temporary
28 - 31 USD / Hourly
As a Supplier Specialist, you will play a key role of being a Commercial Card and Wholesale Payables Subject Matter Expert (SME), responsible for working directly with suppliers to identify objection to card and other e-payables acceptance. Responsibilities include: <ul><li>Effectively build rapport with suppliers on the phone, conveying confidence and presence while consulting to identify their needs.</li><li>Manage supplier contact across multiple outbound and inbound channels, including phone, email, web and internal reporting.</li><li>Verifying accuracy of information provided by client and/or supplier </li><li>Identify root cause for supplier's objection to product acceptance by offering product feature and/or service solutions to meet supplier needs and concerns</li><li>Research contact information using available tools and resources• Identify potential process improvements in supplier engagement• Demonstrate exceptional negotiation</li></ul>
2026-04-07T00:00:00Z