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3 results for Manager Of Tech Support in Mequon, WI

IT Manager/Director

Milwaukee, WI
onsite
Contract / Temporary to Hire
63.65 - 73.70 USD / Hourly
We are seeking a dynamic and experienced IT Manager to oversee both our help desk and IT operations teams. This role is critical in ensuring the smooth running of day-to-day IT functions and delivering exceptional support to our organization. The IT Manager will assist the Vice President of IT in implementing and enhancing IT policies and procedures, identify opportunities for improvements, and recommend technological solutions that align with our strategic goals. Team Management: Oversee and manage both the help desk and IT operations teams to ensure efficient and effective service delivery. Develop and enforce policies and procedures that enhance service quality and operational performance. Implement and monitor performance metrics for both teams to ensure high levels of customer satisfaction and operational efficiency. Policy and Procedure Development: Assist the VP of IT in developing and implementing IT policies and procedures that align with the company’s objectives. Ensure compliance with industry standards, legal regulations, and company policies. IT Operations: Manage daily IT operations to ensure system integrity, security, and availability. Oversee network infrastructure, server maintenance, and other core IT services. Lead efforts to improve operational processes and optimize IT resources. Help Desk Management: Ensure timely and effective resolution of IT issues and requests. Foster a customer-focused culture within the help desk team to enhance user experience. Strategic Planning and Implementation: Identify opportunities for IT enhancements and optimization. Make recommendations for technology investments that drive business success and improve operational efficiency. Collaborate with stakeholders to prioritize and implement IT projects that support business growth. Vendor and Asset Management: Manage relationships with IT vendors to ensure cost-effective purchasing and maintenance of IT equipment and software. Oversee the management and tracking of IT assets, ensuring accuracy and accountability. Team Leadership and Development: Provide leadership, mentoring, and development opportunities for the IT operations and help desk teams. Foster a collaborative and innovative team culture to ensure continuous improvement and growth. Budget Management: Assist in the preparation and management of the IT budget, ensuring cost-effectiveness and alignment with strategic goals. Analyze and forecast IT costs, providing insights and recommendations to the Vice President of IT. Education and Experience: • Bachelor’s Degree from an accredited college or university in Computer Science, Information Technology or a related field. • ITIL (Information Technology Infrastructure Library) certification preferred. • Five years of relevant IT support work experience • Three years managing direct reports Required Skills/Abilities: • Advanced computer skills. Proficiency in Microsoft Suite (Work, Excel, PowerPoint). • Knowledge of various operating systems, security access, operations security, and database services. • Knowledge and understanding of enterprise, network, systems/endpoint, application and data protection issues and security risks. • Well-developed leadership skills in a matrix organization structure. • Ability to work effectively within a culturally diverse environment. • Ability to understand and lead technical resources.
2026-04-14T16:15:23Z

Project Manager/Sr. Consultant

Germantown, WI
onsite
Permanent
100000.00 - 125000.00 USD / Yearly
We are looking for an experienced Project Manager/Sr. Consultant to oversee the planning and execution of technical projects that align with client goals and organizational strategies. This role requires a combination of strategic thinking, operational discipline, and exceptional communication skills to ensure successful project delivery. Based in Germantown, Wisconsin, this position offers the opportunity to work on diverse initiatives while collaborating with cross-functional teams. Responsibilities: • Lead the planning, coordination, and implementation of a variety of technical and infrastructure projects. • Define project objectives, scope, deliverables, and timelines to ensure clear expectations and successful outcomes. • Manage project budgets, track expenses, and provide financial forecasting throughout the project lifecycle. • Coordinate internal resources and external vendors to maintain alignment and efficiency. • Develop and maintain comprehensive project documentation across platforms such as AutoTask, IT Glue, and SharePoint. • Regularly communicate project progress, risks, and milestones to stakeholders and clients. • Facilitate meetings, including project kickoffs, status updates, and closeout reviews, to ensure alignment and transparency. • Identify risks, manage scope changes, and resolve issues proactively to minimize disruptions. • Assemble and lead cross-functional teams, ensuring collaboration across engineering, service desk, and account management functions. • Track project performance metrics, prepare reports, and contribute to operational planning sessions.
2026-03-27T20:28:43Z

Senior Accountant/Cost Accounting Manager/Asst. Controller

Elkhart Lake, WI
onsite
Permanent
- USD / Yearly
We are looking for a dedicated and experienced Cost Accounting Manager to join our manufacturing team in the greater Plymouth, Wisconsin area. In this critical role, you will oversee accounting operations, with a strong focus on cost accounting and financial reporting. This position offers an excellent opportunity to work closely with leadership and contribute to the financial accuracy and operational efficiency of the organization. For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you. God Bless. Responsibilities:• Manage and maintain the general ledger, ensuring accurate and timely monthly closings.• Prepare, review, and post journal entries, reconciliations, and accruals with precision.• Oversee inventory and cost balances while investigating and addressing any discrepancies.• Provide functional oversight for accounts payable and accounts receivable activities carried out by the accounting team.• Collaborate with operations to refine labor routings, work centers, and overhead cost drivers.• Develop and refine standard costs for materials, labor, and overhead to improve cost visibility.• Generate detailed margin and cost reports for products, product families, and jobs.• Prepare monthly financial reports and assist with budgeting, forecasting, and audit preparations.• Document and enhance accounting processes to ensure efficiency and accuracy.• Support continuous improvement initiatives to strengthen cost reporting and operational insights.
2026-04-01T17:08:45Z