9 results for Noc Technician in Mentor, OH

Help Desk Technician

North Canton, OH
onsite
Temporary
- USD / Hourly
We are looking for a skilled Help Desk Technician to join our team on a contract basis in North Canton, Ohio. This is a third shift position- Thursday – Monday; 10pm-7am. This position will provide essential IT support to ensure smooth operations during a staffing need. The role will be for approximately 30-60 days and offers a great opportunity to work in a dynamic environment. Responsibilities:• Provide technical assistance and troubleshoot issues related to Windows 10 operating systems.• Manage user accounts and permissions within Active Directory.• Respond to and resolve service desk tickets in a timely manner.• Utilize Microsoft Intune to assist with device management and security.• Perform basic troubleshooting of hardware, software, and network issues.• Document solutions and maintain accurate records of all support activities.• Communicate effectively with team members and end-users to understand and address their IT concerns.• Ensure compliance with company IT policies and procedures while providing support.• Assist in maintaining smooth IT operations during staffing transitions.
2026-03-19T13:48:43Z

Network Engineer

Cuyahoga Falls, OH
onsite
Temporary
66.50 - 77.00 USD / Hourly
We are looking for an experienced Network Engineer to join our team in Cuyahoga Falls, Ohio. This is a long-term contract position, ideal for someone who is detail oriented and seeking stability, with the opportunity to contribute to complex networking projects. The role requires expertise in designing, implementing, and optimizing network systems to ensure seamless operations and robust security. Responsibilities: • Lead the planning and execution of network equipment upgrades, ensuring minimal disruption to operations. • Oversee the migration of systems from on-premises infrastructure to Microsoft Azure. • Design and implement secure and efficient network architectures, including segmentation and topology. • Manage network devices such as switches, routers, wireless access points, and firewalls. • Monitor and optimize network performance using advanced tools and techniques. • Ensure the security and reliability of enterprise-wide network systems. • Collaborate with IT teams to address connectivity issues and enhance system functionality. • Develop and maintain documentation for network configurations and protocols. • Provide leadership to a team of IT infrastructure engineers, fostering collaboration and continuous improvement. • Troubleshoot and resolve complex networking issues to maintain operational integrity.
2026-02-23T15:13:46Z

IT Manager

Akron, OH
onsite
Permanent
100000.00 - 140000.00 USD / Yearly
We are looking for an experienced IT Manager to oversee the technology operations of our organization in Akron, Ohio. This role requires a strategic thinker who can ensure systems are efficient, secure, and aligned with business goals. The ideal candidate will thrive in managing infrastructure, cybersecurity, software platforms, and vendor relationships while driving innovation and technology adoption. Responsibilities: • Oversee the performance, reliability, and security of all organizational technology systems and infrastructure. • Collaborate with the managed service provider to manage network infrastructure, server environments, cloud systems, and workstation provisioning. • Maintain and update documentation for network diagrams, system inventories, vendor contracts, and licensing records. • Administer and manage company software platforms, including settlement production systems, document management tools, and communication systems. • Evaluate and implement new software solutions, ensuring seamless integration between existing platforms. • Develop and enforce cybersecurity protocols, including multi-factor authentication, endpoint protection, and security awareness training. • Manage compliance with industry standards and regulatory requirements related to data privacy and cybersecurity. • Oversee telecommunications infrastructure, ensuring reliability and uptime for internet services and network connectivity. • Create and deliver training programs for staff to improve adoption of company technologies and workflows. • Identify and implement workflow automation, AI tools, and innovative digital solutions to enhance operational efficiency.
2026-03-19T16:58:44Z

Help Desk/Desktop Support Analyst

Cleveland, OH
onsite
Temporary
27.00 - 30.00 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cleveland, OH. In this contract to hire position, you will play a key role in supporting IT systems, resolving technical issues, and ensuring smooth operations across a multi-site organization. This role is ideal for someone with strong attention to detail, excellent problem-solving skills, and the ability to work effectively both independently and within a team environment. Responsibilities: • Install and configure PC hardware and software to meet organizational needs. • Handle onboarding and offboarding tasks for end users, ensuring smooth transitions. • Diagnose and troubleshoot network and hardware issues to maintain system functionality. • Perform routine server maintenance and upgrades to optimize performance. • Participate in IT projects, contributing to planning and execution activities. • Execute technical tasks as directed by the information systems team. • Update and maintain user guides and technical documentation to ensure accuracy. • Support IT shared services across the organization to enhance efficiency. • Utilize help desk systems to track and resolve service tickets promptly. • Ensure compliance with safety protocols while working in manufacturing environments.
2026-03-10T18:13:48Z

Network Architect

North Olmsted, OH
onsite
Permanent
100000.00 - 175000.00 USD / Yearly
We are looking for an experienced Network Architect to join our dynamic team in North Olmsted, Ohio. As part of a growing organization that specializes in network infrastructure solutions, you will play a key role in deploying cutting-edge technologies and delivering exceptional service to our clients. This position offers the opportunity to work with top-tier certifications and industry leaders while continually advancing your expertise through training and hands-on projects. Responsibilities: • Design and implement advanced campus and data center switching solutions tailored to client needs. • Collaborate closely with customer engineering teams to ensure successful project execution. • Provide expert-level support and act as an escalation point for troubleshooting complex network issues. • Deploy and integrate wireless, SD-WAN, firewalls, and other network technologies based on project requirements. • Stay updated with emerging technologies by participating in training sessions and utilizing lab equipment. • Partner with clients from various industries such as education, healthcare, and enterprise to deliver tailored solutions. • Maintain high standards of quality and reliability for all network implementations and configurations. • Work on fabric technologies to enhance network scalability and efficiency. • Lead and contribute to technical discussions and strategic planning for network architecture. • Ensure compliance with industry standards and best practices in all technical deliverables.
2026-03-13T13:38:41Z

Workplace Experience Support Specialist

Cleveland, OH
remote
Temporary
21.00 - 22.00 USD / Hourly
<ul><li>Position: Workplace Experience Support Specialist / Location Service Specialist (about 4-week CONTRACT position)</li><li>Location: Cleveland, Ohio, CUYAHOGA, 44114, United State</li><li>Type: 100% ONSITE </li><li>Tentative Hourly Pay Rate: $22 per hour</li></ul>Essential Duties<ul><li>Plans with Location Services Manager or Supervisor then executes under minimal to no direction the completion of Location Services projects such as moves repairs cleaning conference room preparation meeting and event coordination and ensuring pantries are adequately supplied.</li><li>Will also perform daily walk throughs of the location and follow up on maintenance issues raised by the Location Services Manager or Supervisor or others within the location.</li><li>Will coordinate with vendors and building management on life/safety and repair items.</li><li>Will escalate and provide status to the Location Services Supervisor or Manager when necessary.</li><li>Looks to streamline and improve inefficient processes in order to successfully manage ordering and maintaining inventory.</li><li>Purchases and maintains inventory of facilities/janitorial supplies and equipment by monitoring inventory and reordering materials before depletion.</li><li>Determines if supplies should be purchased directly from an approved vendor or put out to bid.</li><li>Maintains vendor relationships processes payments and meets with Location Services Supervisor or Manager to track and analyze total spend as it relates to the budget.</li><li>When performing daily walk throughs take note of possible issues and investigate cost efficient ways to upgrade or replace failed/failing building systems water lines/electric lines/lighting/HVAC.</li><li>Determine trends from frequent requests and advise Location Services Supervisor or Manager of necessary projects which would be cost beneficial to the Firm.</li></ul> Provides routine direction and support as necessary in one or more of the following areas:<ul><li>Mail services including distribution of mail UPS FedEx and other packages coordination of courier services researching and resolving any issues with packages that are improperly addressed or packaged and assisting employees with mailing needs</li><li>Assisting employees with large photocopy scanning and binding jobs ensuring timely completion of submitted jobs</li><li>Locating and checking out client files maintenance of client records and documents ordering files from offsite storage facility and record retention.</li><li>Maintaining and ordering office supplies</li><li>Maintaining Location Services budget</li><li>Visitor management and reception activities ensuring quality customer service</li><li>Meeting and event coordination to include catering request and receiving orders conference room coordination and audio-visual equipment support</li><li>Manage the building card access systems promptly ensuring exiting employees are termed in the systems and new cards are issued to both new employees and those who lost their IDs.</li></ul>
2026-02-27T18:23:44Z

Application Support Specialist

Greater Cleveland, OH
onsite
Permanent
70000.00 - 80000.00 USD / Yearly
We are looking for an Application Support Specialist to join our team in Greater Cleveland, Ohio. In this role, you will provide expert-level support for enterprise applications, ensuring smooth operation and user satisfaction. You will collaborate with internal teams to troubleshoot issues, enhance system functionality, and drive process improvements. Responsibilities:• Administer and maintain enterprise applications such as Microsoft Dynamics and Bullhorn to ensure optimal performance.• Manage user accounts, security settings, and configurations within Microsoft 365.• Provide technical support for application-related issues, resolving them promptly to minimize downtime.• Collaborate with various departments to identify and implement system improvements and enhancements.• Oversee integrations between SaaS platforms, ensuring seamless data flow and functionality.• Utilize ticketing systems to track and manage application issues and changes effectively.• Maintain vendor relationships to ensure timely support and updates for enterprise applications.• Develop and manage reporting tools, dashboards, and workflows to optimize business processes.• Ensure compliance with best practices in system customization and data management.
2026-03-10T18:23:44Z

IT Site & ERP Administrator

Solon, OH
onsite
Permanent
100000.00 - 120000.00 USD / Yearly
We are looking for an experienced IT Site & ERP Administrator to oversee and enhance the management of ERP systems and IT operations at our Solon, Ohio location. In this role, you will ensure system integrity, lead IT-related projects, and provide specialized user support. The ideal candidate will possess strong technical expertise and a proactive approach to problem-solving in a dynamic, regulated environment. Responsibilities: • Administer and manage the local ERP system (ERP BusinessOne), ensuring smooth operation and reliability. • Diagnose, address, and resolve technical issues, including system errors and bugs, while documenting resolutions for future reference. • Translate business needs into system configurations through effective communication and a structured change management process. • Provide training and share expertise with users to support their roles and enhance system utilization. • Develop, maintain, and improve data reports to meet business requirements. • Implement new system configurations and update existing ones to optimize performance. • Manage user access rights by defining and maintaining permissions. • Lead and execute local IT projects aligned with the organization’s global IT strategy. • Oversee IT adherence to best practices and compliance with procedures in a regulated manufacturing environment. • Collaborate with external providers for issue escalation and resolution when necessary.
2026-03-17T14:23:44Z

Integration Manager

Greater Cleveland, OH
onsite
Permanent
100000.00 - 125000.00 USD / Yearly
We are looking for a highly skilled Integration Manager to oversee system integrations and ensure seamless communication between various software platforms. This role requires a detail-oriented individual with a strong technical background and the ability to manage change effectively within a dynamic environment. Join our team in Greater Cleveland, Ohio, where you will play a key role in optimizing business processes and driving efficiency. Responsibilities:• Manage the implementation and integration of systems to align with business goals.• Collaborate with stakeholders to gather and document business requirements for system enhancements.• Develop and maintain custom reports using tools like Crystal Reports and Microsoft SQL.• Lead change management initiatives to ensure smooth transitions during system upgrades or modifications.• Troubleshoot and resolve integration issues to maintain system performance and reliability.• Provide detailed technical documentation and training to users on system functionalities.• Coordinate with cross-functional teams to ensure alignment on integration objectives.• Monitor and analyze system performance to identify areas for improvement.• Stay updated on industry trends and best practices to enhance integration processes.
2026-03-10T20:53:47Z