<p>We are looking for a detail-oriented and proactive Account Manager to join our team in Collierville, Tennessee. In this Contract to permanent position, you will play a critical role in ensuring smooth sales operations, maintaining customer satisfaction, and supporting various sales-related tasks. This opportunity is ideal for someone with strong organizational skills and a passion for delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer orders and ensure timely entry into the system.</p><p>• Provide detailed product pricing, availability information, and competitor comparisons.</p><p>• Identify opportunities to recommend additional products and enhance sales.</p><p>• Manage and maintain contract documentation for national accounts.</p><p>• Generate and analyze reports related to backorders, open orders, and shipping schedules.</p><p>• Collaborate with customers to coordinate shipping schedules, material requirements, and order changes.</p><p>• Resolve order discrepancies and address customer concerns promptly and effectively.</p><p>• Support Inside Sales, Sales, and Customer Service teams by managing order-related tasks and updates.</p><p>• Coordinate with warehouse teams to handle large return requests efficiently.</p><p>• Perform additional responsibilities as assigned by the manager.</p>